Lead Service Designer
South East London, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Greater London Authority
Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team The UCD team brings together specialisms including digital engagement, service design, user research, business analysis, content and interaction design and performance analysis. These specialisms work in … products and supporting their implementation What your day will look like You will be leading and inspiring a talented Service Design team, working with the Head of UCD, senior managers and other team leads to set the direction of service design within the GLA. You will be line-managing and mentoring the Service Designer, User Researcher, and other team members supporting their professional development and aligning their OKRs with UCD priorities. You will be working with other colleagues in the UCD team and wider DEU, in a collaborative way, planning project activity in a way that uses the resource we have efficiently and allows for transparency and collaboration across teams. You will be More ❯
Employment Type: Permanent, Part Time
Salary: £65,000
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