2 of 2 Permanent Windows 10 Jobs in East London

Support Engineer/2nd Line Desktop Support Technician you will act as a key escalation point, resolving complex IT support issues across Microsoft Windows, Microsoft 365, Azure cloud services and endpoint management platforms. The Onsite IT Support Engineer/2nd Line Desktop Support Technician will deliver outstanding customer … CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a 2nd Line IT Support, Service Desk Analyst or Technical Support Engineer role Proven experience of troubleshooting Microsoft Windows 10/11 and Microsoft 365 applications Experience with Entra ID, Active Directory, Intune and Autopilot administration Experience with ...

remote tools Configure and maintain laptops, desktops, mobile devices, and associated peripherals Administer user accounts within Active Directory and Microsoft 365 Support Windows 10/11 operating systems and commonly used business applications Maintain accurate technical documentation and asset registers Escalate complex or high-priority incidents … agreed service levels Skills & Experience Previous experience in an IT helpdesk or technical support role (typically 1-3 years) Strong working knowledge of Windows 11 Experience with Azure AD and/or Intune Hands-on experience with Microsoft 365 (Exchange, Teams, SharePoint) Competence in Active Directory user administration ...