3 of 3 Permanent 3rd Line Support Jobs in the East Midlands

What are we Looking For? Job title: 3rd Line Engineer Reports to: Head of Engineering Hours of Work: 37.5 hours a week, Monday to Friday (between our operating hours of 8am to 6pm) What is the Role? We are seeking a highly skilled and proactive 3rd Line Engineer to join our clients service desk … team. This role is pivotal in delivering advanced technical support across our customer base, both remotely and on-site. You will also play a key role in mentoring 2nd Line Engineers, supporting pre-handover projects, and ensuring seamless integration of new customers into our service ecosystem. Key Tasks & Accountabilities Technical Support & Escalations Provide expert … Monitor and manage internal networks, servers, and cloud services. Ensure internal systems are secure, resilient, and optimised for performance. What will You Bring? Experience & Competencies Proven experience in a 3rd Line Support role within IT and/or Telecoms. Ability to resolve complex technical issues across infrastructure, networking, and telecom systems. Proficient in root cause More ❯

What are we Looking For? Job title: 3rd Line Engineer Reports to: Head of Engineering Hours of Work: 37.5 hours a week, Monday to Friday (between our operating hours of 8am to 6pm) What is the Role? We are seeking a highly skilled and proactive 3rd Line Engineer to join our clients service desk More ❯

We are working exclusively with a fast-growing Systems Integrator and Managed Service Provider to find a 3rd Line Network Support Engineer. You will be working with aa wide variety of clients in terms of size and verticals, so you will be working with lots of different solutions. There is exceptional growth and development on … days at home. There is an on call rota that is 1 in 5 and you will receive an on call bonus. Key Skills: CCNP Proven MSP experience at 3rd Line level LAN/WAN/SD-Wan Good routing protocols - OSPF, BGP Layer 2 and Layer 3 routing & switching environments FortiGate firewall policies Web filtering, application … skill levels across teams. Accurately log incidents and track actions in the ITSM toolset This is a great opportunity to join a fast paced, growing business that will support you to be the best you can be with certifications and development on offer to help you progress. More ❯