2 of 2 Permanent Aderant Jobs in the East Midlands

expanding its Digital Workplace team to mature the support model for core business applications. The role serves as a second-line specialist, supporting IPMS, Aderant, iManage and related systems, while collaborating with Service Desk and vendors to improve reliability and user experience. You will help define support processes, train Service ...

improvement and help define how business applications are supported across the firm. Key Responsibilities Act as second line support for our internally developed IPMS, Aderant, Sage Intacct, SAP Concur, Kantata, Nintex K2 and iManage, resolving escalated tickets within agreed SLAs. Investigate and troubleshoot application-specific issues, liaising with product owners … migrations, or new module rollouts, working alongside the wider Digital Workplace and Business Services teams. Liaise with third-party vendors and support partners for Aderant, Sage Intacct, SAP Concur, Kantata, iManage, Nintex K2 and IPMS to log, track and resolve support cases. Skills and Competencies Essential Experience with at least ...