5 of 5 Permanent Customer Engagement Jobs in the East Midlands

profit targets. Lead and develop Sales Managers, embedding a culture of accountability, high performance, and commercial focus. Build and maintain relationships with senior and executive-level stakeholders across key customer accounts. Understand customer environments and deliver tailored, high-value workplace and IT service solutions. Define and execute divisional sales strategy aligned with organisational objectives. Drive pipeline creation, forecasting … to shape strategy and commercial positioning. Lead quarterly business reviews and ensure strategic account planning across major accounts. Represent Apogee at executive level within sector-focused forums, events, and customer engagements. Establish and maintain the sales structure needed to support sustainable growth and team success. A typical working pattern is Monday to Friday, 08:30 to 17:30, with … C-level stakeholders. Strong commercial acumen, analytical mindset, and experience in forecasting and pipeline management. Excellent communication, negotiation, and presentation skills. BA/BS degree or equivalent experience preferred. Customer-centric, strategic, and results-driven with the ability to translate vision into action. We value candidates with AI literacy individuals who are curious about technology, comfortable exploring automation, and More ❯

Macildowie are working exclusively with this flexible and supportive SaaS/Tech client based in Nottingham city centre. They are looking for a Customer Account Manager to join their compact, cooperative team. This is a high impact role... The Customer Success Manager will be a key stakeholder in influencing the product roadmap, working closely with leadership and the … voluntary days off per year for charity/community work Full equipment provided for home working Influence: you'll play a key role in shaping product direction by representing customer needs to leadership and the development team. What You'll Be Doing As a Customer Account Manager, you will: Serve as the primary point of contact for a … portfolio of existing customers, helping them derive maximum value from the platform. Onboard new clients, driving product adoption and ensuring smooth implementation. Conduct regular business reviews to understand customer goals, usage patterns, and satisfaction. Proactively identify opportunities for expansion or upsell (as customers' needs evolve). Monitor customer health metrics and churn risk; develop and run success plans More ❯

Job title: Head of PMO Location: Remote (Travel to customer sites and company offices as required) Salary: £60,000 - £65,000 per annum plus car allowance Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. … of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to … and business priorities. This role sits at the heart of our delivery function connecting the Project Team with the wider business and ensuring consistency, governance, and excellence across all customer engagements. Key Responsibilities: Head of PMO As a Head of PMO, you ll play a key role in ensuring project success by: Provide technical and managerial leadership to a More ❯

Job title: Head of PMO Location: Remote (Travel to customer sites and company offices as required) Salary: £60,000 - £65,000 per annum plus car allowance Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. … of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to … and business priorities. This role sits at the heart of our delivery function — connecting the Project Team with the wider business and ensuring consistency, governance, and excellence across all customer engagements. Key Responsibilities: Head of PMO As a Head of PMO, you’ll play a key role in ensuring project success by: Provide technical and managerial leadership to a More ❯

will have the freedom to influence direction, standards and ways of working. What You'll Be Doing Lead, mentor and develop Consultants and Architects across secure design, advisory and customer engagements. Act as the credible technical authority for your function, shaping best practice and elevating consulting quality. Oversee scoping and solution design, ensuring engagements are delivered with clarity and … consistency. Partner with Product, Delivery and Sales to align consulting activity with customer requirements and strategic priorities. Evolve the services catalogue and consulting frameworks as the organisation grows and its offerings mature. Build strong relationships with mission-focused customers across highly regulated environments. What You'll Bring Strong background in consulting, ideally cyber, secure information exchange, defence or government More ❯