IT Helpdesk Call Analyst
- Hiring Organisation
- Precept Recruit
- Location
- DE21, Darley Abbey, Derby, Derbyshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £27000/annum
Call Analyst: As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests … confidently answer "Yes" to the following questions, this role is perfect for you: Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone ...