1 to 25 of 39 Permanent ITIL Jobs in the East Midlands

attributes): Degree (or degree equivalent) in a related subject (e.g. Computer Science or STEM). Microsoft certifications (MCSA/MCSE or role-based equivalents) ITIL 4 certification. CompTIA Security+ or similar Cyber Security based certification. Experience with Cyber Essentials Plus, ISO 27001 or other compliance frameworks. Vendor/contract/

ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure

Strong understanding of service desk principles and incident management. Proficient in troubleshooting hardware, software, and networking issues. Familiarity with IT service management frameworks (e.g., ITIL). Excellent communication and problem-solving skills. Customer-focused with the ability to work in a fast-paced environment. Team player with attention to detail

experience with Microsoft Dynamics 365 Business Central Experienced in 1st and 2nd Line IT Support Experience with Windows OS, O365, Azure, Active Directory and ITIL Ticketing systems experience Strong communication skills, both written and verbal Good stakeholder management skills Ability work independently and as part of a team IT Support

support for Windows environments. Strong troubleshooting, communication, and customer service skills. Knowledge of Active Directory, networking basics, and hardware repair. (Desirable) Server support, ITIL experience, or SQL skills. If you’re a motivated IT professional who enjoys problem-solving and variety, we’d love to hear from you.

OneDrive, Exchange Online o Microsoft Defender for Cloud Apps and Entra ID Protection o Migrating legacy file systems to SharePoint Online o Agile or ITIL-based service management practices What We Can Offer in Return: With a robust order book our client offers stability, exciting projects, and opportunities for career

OneDrive, Exchange Online o Microsoft Defender for Cloud Apps and Entra ID Protection o Migrating legacy file systems to SharePoint Online o Agile or ITIL-based service management practices What We Can Offer in Return: With a robust order book our client offers stability, exciting projects, and opportunities for career

technical colleagues, suppliers, and leadership. Effective collaboration skills, with experience working alongside contractors, MSPs, and cross-departmental teams. Relevant IT certifications (e.g., Microsoft, ITIL, CompTIA) desirable. If you feel you have the skills and experience to step into this exciting IT Manager position, please apply below

work environments is desirable; familiarity with self-service portals and continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus. Relevant IT certifications (e.g., ITIL, Microsoft) are preferred. About The Company Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones

work environments is desirable; familiarity with self-service portals and continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus. Relevant IT certifications (e.g., ITIL, Microsoft) are preferred. About The Company Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones

managed support Deep product knowledge: managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders 2+ years managing or leading IT sales teams (formal

support environment Confident communicator with a customer-first mindset Desirable (not required): Exposure to Azure/Azure AD Experience with endpoint builds or imaging ITIL certification CompTIA A+ or similar Scripting or automation basics (PowerShell) Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

apply AI and automation effectively. Customer-focused with the ability to communicate technical concepts clearly. Leadership, coaching, and team development expertise. Knowledge of ITIL framework and ITSM best practice. Experience in budget management, supplier management, and cost control. KPIs/Metrics Service Desk SLA compliance First Line Resolution rate Ticket

Microsoft Fabric, Power Platform and integration standards Experience in architectural governance and technical design forums Excellent communication and senior stakeholder engagement Understanding of TOGAF, ITIL and security-by-design principles A collaborative mindset and enthusiasm for mentoring and capability building Why Join? Shape digital outcomes that impact a large

Microsoft Fabric, Power Platform and integration standards Experience in architectural governance and technical design forums Excellent communication and senior stakeholder engagement Understanding of TOGAF, ITIL and security-by-design principles A collaborative mindset and enthusiasm for mentoring and capability building Why Join? Shape digital outcomes that impact a large

queries, debugging, optimisation) APIs, integrations, data flows Windows Server/IIS ERP, CRM, HRIS or bespoke business systems PowerShell/automation Monitoring & alerting tools ITIL processes If you've ever been the person who 'gets' how applications behave behind the scenes - you'll fit in perfectly here. Why This Role

ongoing optimisation Lead supplier relationships and hold partners to account Support Agile ceremonies and backlog refinement Promote best practice across frameworks such as GDAD, ITIL 4, and security-by-design Encourage adoption of platforms including Microsoft Fabric, Power Platform, and automation tools About You: Experience as a Product Owner

response, and security operations. • Excellent problem-solving, communication, and leadership skills. Desirable qualifications and experience: • CISM, CISSP, ISO 27001 Lead Implementer/Auditor, or ITIL certification. • Experience with frameworks such as PSN, PCI-DSS, NHS DSP Toolkit, or CAF. • Understanding of insurance laws and governance. Should you have any questions

response, and security operations. • Excellent problem-solving, communication, and leadership skills. Desirable qualifications and experience: • CISM, CISSP, ISO 27001 Lead Implementer/Auditor, or ITIL certification. • Experience with frameworks such as PSN, PCI-DSS, NHS DSP Toolkit, or CAF. • Understanding of insurance laws and governance Should you have any questions

Cyber Essentials Plus. Awareness of how emerging technologies impact security requirements and architecture. Understanding of information management, SDLC, IT service management, Enterprise Architecture, and ITIL frameworks. We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every

events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow client ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with client security, compliance, and policies, using standard tools

events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow client ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with client security, compliance, and policies, using standard tools

events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow client ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with client security, compliance, and policies, using standard tools

events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow client ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with client security, compliance, and policies, using standard tools

events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow client ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with client security, compliance, and policies, using standard tools