1 to 25 of 42 Permanent ITIL Jobs in the East Midlands

VPNs, networking, identity management, and cloud security controls. Experience with Zoho CRM administration, workflows, dashboards, automations, and user permissions (not essential). Familiarity with ITIL or similar service‐management frameworks. Experience creating helpdesk KPIs, reports, knowledge bases, support policies, and process documentation. Experience working with external IT providers, MSPs ...

Ability to work independently and manage multiple priorities Full UK driving licence Experience with Microsoft Intune, Endpoint Manager, Entra ID, Hyper-V, ServiceNow or ITIL would be advantageous. The role is predominantly based in Leicester, with occasional travel to other company sites when required. If you’re interested in learning ...

ensureISO/compliance standards. Automation Develop scripts andtools to improveefficiency and reducemanualeffort. Collaboration Partner with Developmentand IT teamsto support applicationdelivery and resolvedeployment issues. ITIL Operations Manage incidents,requests and problemresolution across theDevOps and applicationstack. Qualifications and Experience:- 3+ years' experience in a DevOpsrole, ideally withina security-focusedor highly regulatedenvironment. Strong ...

primarily Azure). Experience delivering infrastructure transformation, standardisation and operational improvement initiatives. Solid understanding of hybrid cloud environments and modern infrastructure operations. Knowledge of ITIL-aligned service management, shared services, SLAs and vendor management. Strong communication, stakeholder management and people leadership skills. A pragmatic, resilient and results-driven approach ...

skillsWe would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL FrameworkAdditional informationCountry: UKLocation: NottinghamHours: 38hrs per week. Shift-based working between 7am to 7pm and 7pm to 7amRole Type: PermanentAbout usComputacenter is a leading independent ...

learn quickly and work collaboratively within a team. • Strong attention to detail and organisational skills. Desirable Skills • Basic understanding of IT Service Management or ITIL principles. • Exposure to JavaScript, programming, or scripting through studies or personal projects. • Knowledge of databases, APIs, or system integrations. • Experience using service desk, ticketing ...

services, not simply managing BAU. Experience operating within a large-scale, complex or rapidly scaling organisation. Strong senior stakeholder and supplier management experience. Extensive ITIL/service management knowledge, including major incident management. Experience developing service governance, operating models and performance frameworks. A strong focus on continuous improvement, operational resilience ...

Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. IT qualifications advantageous: CompTIA, MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, Cyber Essentials (or similar). Working for an IT Managed Service Provider (MSP), or IT Support businesses is advantageous. Full UK Driving Licence preferred. ...

Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. IT qualifications advantageous: CompTIA, MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, Cyber Essentials (or similar). Working for an IT Managed Service Provider (MSP), or IT Support businesses is advantageous. Full UK Driving Licence preferred. ...

remain resilient in a fast-paced operational environment. A customer-focused and outcome-driven mindset. Experience using ServiceNow or a similar ITSM tool. ITIL Foundation or equivalent service management experience would be desirable. Why Microlise? When your groceries arrive at your door or you sign for your online parcel ...

VMWare - good level of understanding AD - good understanding Windows Server and other technologies O365, Azure, Exchange, Networking – ( Meraki/Firewalls/Wireless, DHCP) PowerShell ITIL knowledge Infrastructure Engineer/Analyst - Benefits (Negotiable) Basic salary – up to £48k Pension – 20% company contribution Training opportunities Child vouchers, discounted leisure, and travel scheme. ...

Ivanti AppSenseVMware vSphere and VMware Cloud technologiesMicrosoft Hyper-VCitrix HypervisorSimpliVity (desirable)PowerShell scripting and automationDisaster Recovery and Business Continuity solutionsServiceNow and ITIL-based service management.Experience & AttributesExperience supporting large-scale enterprise IT environments.Excellent problem-solving and troubleshooting skills.Strong customer-facing communication and stakeholder management experience.Experience working with multiple suppliers, MSPs ...

team member Customer facing skills Ability to assist with Service Integration process (new business)The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes ...

delivery of the Evergreen Service to customerStakeholder managementOn site customer visits – as requiredProduction of MI and dashboard reportsSLA and contractual deliveryUnderstands and engages customer ITIL processEnsures all users are identified, approved, and scheduled for release and communicate outcomes to all stakeholdersProvide weekly and contractual reporting, closure, lessons learntIdentifies Presales opportunities ...

ability to provide technical guidance on complex network issues Experience managing or supporting IT Service Desk operations Experience working with ITSM disciplines and ITIL best practices Basic familiarity with cloud-based services such as AWS and Azure A strong interest in maintaining and developing your technical and security knowledge Ability ...

102Desired Experience: 2+ years within a team leader and/or technical roleLevel 2 Desired Certifications: CCNP-ENT, JNCIS-ENT, VMCE and ITIL v4Desired Experience: 5+ years within a team leader and/or technical role Reports to: Head of Service Desk - Northampton Bechtle is one of Europe’s leading ...

102Desired Experience: 2+ years within a team leader and/or technical roleLevel 2 Desired Certifications: CCNP-ENT, JNCIS-ENT, VMCE and ITIL v4Desired Experience: 5+ years within a team leader and/or technical role Reports to: Head of Service Desk - Northampton Bechtle is one of Europe's leading ...

Qualification Desirable In possession of the PRINCE2 Project Management Practitioner Qualification Professionally recognised IM&T qualification and/or management qualification (Cisco, Microsoft etc) ITIL Service Management Experience Essential Management experience in an ICT arena 10 years experience of working in an ICT customer service/technical operations Experience ...

also ideally have experience with: Change management and structured change control Process improvement and documentation Stakeholder engagement and workshop facilitation ITSM, service management or ITIL environments Translating technical issues for non-technical stakeholders Knowledge of SQL, PHP, HTML, CSS or JavaScript would be useful but isn't essential. About ...

supporting enterprise network environments. Proven experience identifying, testing, implementing, and documenting network configuration changes within a controlled change management framework Knowledge of ITSM frameworks (ITIL v4 Foundation or higher preferred). Hands-on experience with incident, problem, request, and major incident management. Understanding of network infrastructure lifecycle management, patching, firmware ...

Line or Senior Network Support role within an MSP or NOC environmentAdvanced troubleshooting and root cause analysis capabilityExperience working within structured ITIL-aligned support modelsHigh level of ownership and accountability for service outcomesStrong documentation discipline with a focus on auditability and qualityAbility to operate effectively within a structured, process-driven ...

ability to support bids, proposals and opportunity development Relevant architecture, cloud, project or service management qualifications would be beneficial, such as TOGAF, Azure certifications, ITIL, PRINCE2 or equivalent experience Package Pension contribution 25 days holiday plus bank holidays Option to purchase additional leave Private healthcare Employee Assistance Programme On-going ...

working with Scrum or Kanban, PSM, PSD Knowledge and full grasp of concepts surrounding data integrity and security in all aspects of development ITIL principles Knowledge of software development processes SDLC ML experience Qualifications Relevant Degree or equivalent. 3 years experience as a software developer Apply If you feel ...

relationships with clients, suppliers and colleagues Relevant network, cloud, project or service management qualifications would be beneficial, such as Cisco, Aruba, Juniper, Fortinet, Microsoft, ITIL, PRINCE2 or equivalent experience A full driving licence and access to your own vehicle is essential due to client site travel Package Pension contribution ...

discipline Experience with networking and server hardware Coding knowledge in C++, Java or similar languages Data analysis and reporting experience Knowledge of Jira and ITIL principles Excellent problem-solving and communication skills Customer-facing experience Ability to work independently and within a team Do not delay! Make your application today ...