1 to 25 of 66 Permanent ITIL Jobs in the East Midlands

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

subject or 3 years experience Evidence of continuing professional development in technical infrastructure UK Driving license with no more than 3 penatly points Desirable ITIL Foundation Post graduate qualification in IT related subject Relevant professional qualifications Experience Essential Demonstrable experience within a similar IT position including technical troubleshooting Experience ...

subject or 3 years experience Evidence of continuing professional development in technical infrastructure UK Driving license with no more than 3 penatly points ITIL Foundation Post graduate qualification in IT related subject Experience Demonstrable experience within a similar IT position including technical troubleshooting Experience in using and administering desktop, server ...

3+ years’ experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role. Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services. ...

Desk ticket queues. Involvement in major incident management, problem management or root cause analysis. Experience of supporting colleague performance or development reviews. Knowledge of ITIL principles and service management best practice. Experience of supporting projects or transitioning new services into live support. Strong knowledge of Windows ...

3+ years’ experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services ...

requirements and identify areas for improvement. Process Improvement Continuously review and optimise service desk processes to improve efficiency and service quality. Implement and maintain ITIL-aligned practices for incident, problem, and change management. Drive initiatives that enhance customer satisfaction and operational performance. Strategic Leadership Collaborate with wider business teams ...

ensureISO/compliance standards. Automation Develop scripts andtools to improveefficiency and reducemanualeffort. Collaboration Partner with Developmentand IT teamsto support applicationdelivery and resolvedeployment issues. ITIL Operations Manage incidents,requests and problemresolution across theDevOps and applicationstack. Qualifications and Experience:- 3+ years' experience in a DevOpsrole, ideally withina security-focusedor highly regulatedenvironment. Strong ...

AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers, MSPs ...

Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impact—and you want to grow ...

Evergreen Service to customer On site customer visits - as required Production of MI and dashboard reports SLA and contractual delivery Understands and engages customer ITIL process Ensures all users are identified, approved, and scheduled for release and communicate outcomes to all stakeholders Provide weekly and contractual reporting, closure, lessons learnt ...

ability to manage multiple priorities and maintain attention to detail. Product Owner/Product Management certification (e.g., PSPO, CSPO) or equivalent experience Knowledge of ITIL and/or COBIT and how to apply governance in an agile delivery context Experience managing vendor relationships and third‐party delivery dependencies Experience with ...

Microsoft and iOS systems and technology is a must, while experience/knowledge of ServiceNow is highly desirable. Degree level and/or ITIL Foundation qualification, or equivalent demonstrable experience. What You Will Get: A competitive salary depending on experience, and attractive benefits. A collaborative and supportive working environment, where ...

ensuring SLA targets are met. The role requires extensive Windows Server, Active Directory, Entra ID and VMware experience in a large hybrid environment, with ITIL familiarity and strong communication skills. Active SC Clearance is desirable. #J-18808-Ljbffr ...

constrain|>li> Good knowledge of patch management and deployment (e.g. WSUS) Proficient knowledge of virtualisation on Windows platforms (especially VMWare(ESXi)) Proficient in following ITIL standards and processes Desired Experience: Knowledge of Windows Operating Systems, including Active Directory, DFS, Internet Protocol, and software deployment via Group Policy Some understanding ...

server environments, MES integration with ERP, Quality, Engineering, Automation, and other manufacturing systems, MES modernization and legacy‐system transformation, Manufacturing cybersecurity/OT environments, ITIL or similar service‐management practices, Semiconductor, wafer fabrication, electronics, or high‐tech manufacturing. The Ideal Candidate We are looking for a strong manufacturing ...

such as CISSP, CCSP, Security+, or AWS Security Specialty Cloud architecture and engineering specialties (AWS Advanced Networking, AWS Data Engineering, Azure Security Engineer, etc.) ITIL Foundation or higher (optional) #J-18808-Ljbffr ...

continual improvement Cross-Functional Collaboration: Work with service, delivery, product and supplier teams to align services, investments and improvements with business priorities CANDIDATE REQUIREMENTS ITIL Foundation certification, or willingness to achieve it within 12 months of appointment Proven knowledge and experience of IT Service Management processes within a medium ...

Cloud technologies. A genuine interest in getting hands‐on and growing your depth for organisation processes and tools Experience of Agile Project Management methodology ITIL Foundation V4/V5 level accreditation infrastructure or equivalent Where and how you'll work: This is a permanent position and is based ...

NATO or secure government supply chains. Knowledge of secure AI adoption, data governance and intellectual property protection. Familiarity with operational improvement methodologies such as ITIL, Lean, Six Sigma or Kaizen. Experience commissioning and managing external technical or specialist expertise. An understanding of AI/ML tooling and LLMs in high ...

Wintel/Active Directory to join our secure delivery team in a hybrid role. You will manage incidents, drive first-time fixes, adhere to ITIL processes, and support multiple customers across estate management. The role requires 5+ years in large hybrid environments, strong AD/Windows and Entra ID skills ...

relationships with clients, suppliers and colleagues Relevant network, cloud, project or service management qualifications would be beneficial, such as Cisco, Aruba, Juniper, Fortinet, Microsoft, ITIL, PRINCE2 or equivalent experience A full driving licence and access to your own vehicle is essential due to client site travel Package Pension contribution ...

guidance on all aspects of the use of Airwave and mobile communications. Experience/Qualification Hold a degree (or have equivalent experience) and an ITIL Foundation Certificate in IT Service Management (or hold equivalent knowledge and experience). Experience managing budgets (£1m+) and ICT service delivery, operational support, or technical ...

escalations to ensure a consistent service experience. What You Will Bring to the Role • Good level of education, including strong written and verbal English. • ITIL Foundation certification desirable. • Experience building, supporting and developing high-performing teams. • Previous experience within an IT Service Desk or IT Support environment. • Experience leading, coaching … service, stakeholder management, analytical and problem-solving skills. • Experience using ITSM platforms such as ServiceNow, Freshservice, Jira, Remedy, Odoo or Zendesk. • Strong understanding of ITIL and IT Service Management practices. • Excellent communication, organisational and prioritisation skills. • Inclusive leadership style, strong integrity and attention to detail. • Full driving licence (occasional travel ...

within the UK. Contract Type Permanent The Opportunity We're looking for an established ITSM Operations lead to support and coordinate the delivery of ITIL-aligned service operations across the organisation, ensuring consistent, high-quality support for business-critical systems. The role will assist in managing Incident including Major Incidents … Change, and Request Management processes, and act as a subject matter expert for operational service delivery. What You Will Be Doing Support and champion ITIL processes across Incident, Problem, Change and Request Management. Coordinate Major Incidents (P1/P2) and managed P3 incidents, driving timely service restoration and stakeholder communication. ...