1 to 25 of 30 DemandTrendPermanent ITIL Jobs in the East Midlands

and structured approach to problem-solving. Hands-on experience with Office 365, Azure AD, and Intune administration. Working knowledge of Cisco networking tools and core networking principles. Familiarity with ITIL support practices and cloud computing frameworks. Exposure to PowerShell and SQL (additional languages a plus). Awareness of ISO 27001 or similar security standards. Experience in hardware troubleshooting and repair More ❯

systems, and remote support tools. Strong communication and customer service skills. Ability to work independently and collaboratively. Basic knowledge of networking, virtualization, and storage. Bonus Points For: Exposure to ITIL practices or certification. Experience with endpoint management tools. Interest in systems administration and networking. Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals. This is a fantastic opportunity More ❯

the Project Management Office team with PMO continuous improvement initiatives Required Skills and Experience Minimum 5 years in a Project Management Office role PRINCE2 Foundation certification (PRINCE2 Practitioner and ITIL Foundation desirable) Strong understanding of PRINCE2 Agile SCRUM methodologies Experience implementing software solutions, ideally in local government or public sector Proven ability to manage multiple concurrent workstreams within a Programme More ❯

Active Directory Windows deployments Endpoint Management Laptop and mobile hardware. Incident, Change and Problem Management processes. Excellent communication and problem-solving skills Relevant technical certifications are desirable e.g. ITIL v4. Effectively, this role is responsible for working with the wider IT team to contribute to the smooth day-to-day running of IT Services for a business with several thousand More ❯

analyse issues objectively The ability to invent and execute creative solutions The ability to refine solutions to achieve the desired outcome A willingness to travel around the Storal sites ITIL Foundation certified (desirable) What you'll get Competitive rates of pay dependent on experience, Annual wellness day off Access to retail and other discounts 25 days holidays (plus bank holiday More ❯

SCCM, Intune, PDQ, or similar). Strong documentation, incident management, and stakeholder engagement skills. Experience advising on IT strategy, risk, or compliance is highly desirable. Professional certifications (e.g., Microsoft, ITIL, Azure) are a strong advantage. Benefits: 25 Days Holiday + Bank Holidays Hybrid working (initially onsite, then up to 2 days WFH) Health & Wellbeing Support Ongoing professional training, certifications, and More ❯

Contribute to continual service improvement (CSI) activities Requirements: Service Support Manager Strong organisational and administrative skills Confidence working with data and producing reports Basic understanding of IT service management (ITIL knowledge is a plus) Proficiency in Microsoft 365 tools (Excel, Word, Teams, SharePoint) Excellent communication skills – both written and verbal A proactive, detail-oriented mindset and eagerness to learn We More ❯

GDPR, and meet cybersecurity standards. About you The successful candidate will have proven experience as a ICT Solutions Analyst , Technology Analyst, Systems Analyst, or similar role in IT with ITIL Foundation Agile, preferably within the public sector or social housing. You will have experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems, with a strong More ❯

knowledge by creating and improving documentation. Identify recurring issues and opportunities to improve system reliability and customer satisfaction and produce reports of analysis on technical issues and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies—particularly within the Apple and endpoint management space—through ongoing self More ❯

knowledge by creating and improving documentation. Identify recurring issues and opportunities to improve system reliability and customer satisfaction and produce reports of analysis on technical issues and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies particularly within the Apple and endpoint management space through ongoing self More ❯

knowledge by creating and improving documentation. Identify recurring issues and opportunities to improve system reliability and customer satisfaction and produce reports of analysis on technical issues and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies—particularly within the Apple and endpoint management space—through ongoing self More ❯

solving mindset and a genuine passion for service. Strong organisational skills and the ability to juggle tasks under pressure. Experience with Microsoft Office and general IT fluency. Familiarity with ITIL practices. Knowledge of Microsoft Azure, SQL, or Active Directory is desirable. What's in it for you? Investment in your future career with a variety of learning and development opportunities. More ❯

enhanced. What I am looking for: Experience in managing an IT team in a fast-paced environment In-depth knowledge of hardware, software, networking and operating systems familiarity with ITIL or IT service management frameworks Strong leadership skills If this sounds like the role for you, please get in touch for more information We welcome diverse applicants and are dedicated More ❯

networking, and hardware support. Bonus points for Mac OS, Apple devices, AV systems, and mobile device management (iOS/Android). Knowledge of patching tools (SCCM, JAMF, VMware) and ITIL practices. A proactive mindset-you spot opportunities to make things smoother, faster, and better. Why you'll love it here Impact: You'll shape how the whole business experiences IT. More ❯

enterprise architecture frameworks. Proven ability to lead governance and influence technical direction across programmes. Excellent stakeholder engagement and communication skills. Experience coaching architects and technical teams. Relevant certifications (TOGAF, ITIL, Microsoft, VMware, Citrix) would be highly beneficial. What’s in It for You Influence the technical direction of high-impact, multi-million-pound digital programmes. A platform to drive the More ❯

enterprise architecture frameworks. Proven ability to lead governance and influence technical direction across programmes. Excellent stakeholder engagement and communication skills. Experience coaching architects and technical teams. Relevant certifications (TOGAF, ITIL, Microsoft, VMware, Citrix) would be highly beneficial. What’s in It for You Influence the technical direction of high-impact, multi-million-pound digital programmes. A platform to drive the More ❯

enterprise architecture frameworks. Proven ability to lead governance and influence technical direction across programmes. Excellent stakeholder engagement and communication skills. Experience coaching architects and technical teams. Relevant certifications (TOGAF, ITIL, Microsoft, VMware, Citrix) would be highly beneficial. What’s in It for You Influence the technical direction of high-impact, multi-million-pound digital programmes. A platform to drive the More ❯

to identify and manage cyber risk. Demonstrable experience in cyber risk analysis, assessment and mitigation. Experience in a financial or highly regulated environment. A detailed understanding of ISO 27001, ITIL, COBIT, PCI DSS and NIST Cyber Security Frameworks. Working knowledge of GDPR. Relevant security certifications such as CISSP, CISM, CISA, CRISC, ISEB Certificate in Information Security Management Principles. Effective written More ❯

Experience with scripting and automation Experience with virtualization platforms Experience using SIEM platforms Experience with EDR and vulnerability scanning Knowledge of Windows Servers and Azure Cloud Desirable: Experience with ITIL, PCI and GDPR Driving Licence Programming experience with PowerShell, C# and\or Python In addition to a great working culture, we offer superb benefits too; 23 days holiday (increasing to More ❯

them. Excellent problem-solving, communication, and conflict-resolution skills. The ability to use metrics to drive performance and decision-making. Any experience with AI solutions is beneficial. Experience with ITIL or similar frameworks is advantageous. Experience and proficiency with SQL. The Package: A base salary up to £60,000, plus bonus. 25 days’ holiday, plus bank holidays, plus wellbeing/ More ❯

integrated business applications Demonstrable knowledge of creating and executing Test Plans Experience in design solutions and configuring applications to meet stakeholder requirements Working understanding of Change Management processes Qualifications ITIL v2, or v3 Foundation (desirable) Good level of standard numeracy and literacy. Knowledge of software development processes (desirable) Apply If you feel you match our requirements and are looking for More ❯

365. Proactively monitor system health, conduct Level 1-3 incident analysis, and escalate identified cyber security risks. Participate in incident management activities, including major incident response calls, adhering to ITIL support practices. Maintain and enhance network infrastructure, ensuring optimal performance and security. Identify and implement automation opportunities to improve IT processes and end-user experience. Ensure compliance with IT security … recurring problems, and provide effective solutions. Solid understanding of Office 365 applications, Azure Active Directory, and Intune administration. Knowledge of Cisco infrastructure tools and fundamental networking principles. Awareness of ITIL support frameworks and cloud computing environments. Knowledge of ISO 27001 Information Security standards or equivalent frameworks is beneficial. If you are interested in finding out about this exciting IT Engineer More ❯

processes and ERP/supporting systems Desirable Skills Knowledge of ERP and WMS systems SOX exposure or experience PowerPlatform/PowerApps/PowerAutomate experience preferable IT Service experience (ideally ITIL exposure) Your Bowl of Perks (Benefits) Competitive salary & Annual Flexible benefits We offer a competitive salary and a comprehensive benefits package designed to support your wellbeing, career, and life outside More ❯

smooth transitions and minimal disruption. Qualifications and Experience Proven experience in a Service Delivery Manager or similar client facing role, ideally within IT or managed services. Strong understanding of ITIL principles and service management best practices (ITIL certification desirable). Excellent organisational, communication, and stakeholder management skills. Demonstrated ability to manage multiple priorities in a fast paced environment. Strong analytical More ❯

but also delivering key projects, driving change and improvement initiatives. Core experience and skills to be gained include : -Office 365, Active Directory, Exchange, Storage, Vmware, Powershell, SCCM, Networking, SaaS. -ITIL desirable and to be gained -3rdparty working/vendor management Their excellent package includes flexible benefits, healthcare, good holidays, flexible working, pension, bonus, etc. Please forward you most recent … CV to be considered for initial telephone screening. 2nd/3rdLINE/INFRASTRUCTURE/SUPPORT/ITIL/WINDOWS/ACTIVE DIRECTORY/EXCHANGE/STORAGE/365/SCCM/AZURE/NOTTINGHAM/MIDLANDS/HOME/2nd/3rdLINE/INFRASTRUCTURE/SUPPORT/ITIL/WINDOWS/ACTIVE DIRECTORY/EXCHANGE/STORAGE/365/… SCCM/AZURE/NOTTINGHAM/MIDLANDS/HOME/2nd/3rdLINE/INFRASTRUCTURE/SUPPORT/ITIL/WINDOWS/ACTIVE DIRECTORY/EXCHANGE/STORAGE/365/SCCM/AZURE/NOTTINGHAM/MIDLANDS/HOME/ More ❯