1 to 25 of 31 Permanent ITIL Jobs in the East Midlands

issues Manage and optimise Microsoft Azure, Microsoft 365, Entra ID and endpoint technologies Lead infrastructure upgrades, security improvements and automation initiatives Support disaster recovery, ITIL processes and continuous service improvement Mentor colleagues and contribute to IT strategy and future technology planning What We're Looking For 5+ years' experience ...

improve efficiency. Collaborate with development and IT teams to support applications and resolve deployment issues. Manage incidents and service requests in line with ITIL practices. Identify, assess, and remediate vulnerabilities across infrastructure, applications, and pipelines. Maintain secure Infrastructure as Code (IaC) standards and environment provisioning. Manage secrets, certificates, credentials ...

improve efficiency. Collaborate with development and IT teams to support applications and resolve deployment issues. Manage incidents and service requests in line with ITIL practices. Identify, assess, and remediate vulnerabilities across infrastructure, applications, and pipelines. Maintain secure Infrastructure as Code (IaC) standards and environment provisioning. Manage secrets, certificates, credentials ...

technology or cyber security sector experience Experience working with prime contractors or government customers Secure-by-Design or security-focused delivery experience PRINCE2, Agile, ITIL or similar certifications This is an excellent opportunity to join a growing specialist technology organisation delivering impactful secure programmes across defence and government sectors. ...

Senior Microsoft 365 Administrator to play a pivotal role in the administration, optimisation, and ongoing evolution of its Microsoft 365 platform within a mature ITIL/ISO-aligned environment. This is an exciting role with career potential with an attractive organisation. This is a senior, hands-on role suited ...

vehicle to travel between sites. Experience of providing 1st and 2nd line IT service desk support within a busy, multi-site environment, working to ITIL principles. Strong technical troubleshooting skills across Microsoft technologies, including Windows, Active Directory and Microsoft 365. Occasional hybrid working may be available however there will ...

lifecycles Experience coordinating stakeholders across technical and business teams Experience managing defects, risks, dependencies, and release readiness Comfortable working within Agile and/or ITIL environments Strong organisational and communication skills Desirable experience: ERP/CRM transformation programmes Test automation exposure We’re proud to be recognised as a Disability ...

priorities effectively A proactive mindset with a passion for continuous improvement Experience within IT or managed services environments, or knowledge of frameworks such as ITIL, would be an advantage but isn t essential. Why Join Us? This is more than just an account management role - it s an opportunity ...

Data Management. with AI in Security functions Understanding of common BI tools such as PowerBI, Tableau, Excel (can perform complex functions) Working knowledge of ITIL incident management, service-level management, change management, release management and availability management for databases and data management systems. Additional Information Benefits include:- Hybrid working ...

problems and help our customers install approved applications and programs. Site visits as required to support our end users? The successful candidate will have... ITIL v3/4 Certification Microsoft MCP, MCSA or MCSE 2-3 Years help/service desk experience Experience of different ITSM systems Experience of supporting ...

working with Scrum or Kanban, PSM, PSD Knowledge and full grasp of concepts surrounding data integrity and security in all aspects of development ITIL principles Knowledge of software development processes SDLC ML experience Qualifications Relevant Degree or equivalent. 3 years experience as a software developer Apply If you feel ...

platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

requests within role based access control (RBAC) and segregation of duty (SoD) guidelines Providing task and administrative support as necessary for technology operations IAM, ITIL and security related processes Regular reviews, maintenance and housekeeping of access records and IT operations artefacts Additional Information About Us Frontier is a successful ...

Professional/Further training Essential Educated to Diploma level or equivalent experience in a IT or business environment Ongoing personal and professional development Desirable ITIL Qualfication Knowledge Requirements Essential Extensive experience working in a application support or call centre environment Expert knowledge of Microsoft desktop packages Knowledge of the Data ...

working in a technical environment delivering 2nd line support and management capability including the use of system management and monitoring tools. Fully conversant with ITIL principles and a thorough working knowledge of Incident, Change & Problem Management. Why Join Us? Very competitive salary Excellent healthcare benefits, including access ...

Experience with SAP integration technologies and middleware. Ability to lead technical teams and manage delivery. Excellent problem-solving and stakeholder engagement skills. Understanding of ITIL processes and change management. What's in it for you? Private healthcare and physiotherapy 24-hour Virtual GP service for you and your household ...

solutions to improve operational efficiency Support the full application lifecycle, including troubleshooting and resolving deployment issues Manage incidents and requests in accordance with the ITIL framework Proactively identify, assess and remediate vulnerabilities across infrastructure, applications and pipelines Implement and maintain secure Infrastructure as Code (IaC) practices Manage secrets, certificates, credentials … Infrastructure as Code/IaC/DevSecOps/PowerShell/Python/Bash/Azure Networking/Cloud Infrastructure/AWS/GCP/ITIL/Computer Science/Software Engineering/Systems Engineering/Cloud Computing RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even ...

infrastructure and operational technology services in a customer-focused role. The successful candidate will have a strong customer service mindset, a solid understanding of ITIL principles, and the ability to thrive in a high-pressure environment with demanding deadlines and constantly evolving priorities. Excellent communication skills and attention to detail … operational and project-based technical support against demanding SLAs and tight deadlines Key Responsibilities Support and deliver technical solutions across all stages of the ITIL service lifecycle Provide exceptional customer support while assisting and mentoring wider support team members Ensure all work adheres to defined processes, architectural standards, compliance requirements ...

Collaborate with wider support teams, service management, and third parties to resolve issues. Contribute to continuous improvement initiatives and knowledge sharing. Ensure compliance with ITIL processes and security standards. What youll need Skills & ExperienceEssential Proven experience in an onsite IT support or field engineering role. Strong troubleshooting skills across desktop … effectively in a team environment. Good organisational and time management skills, with the ability to prioritise workload. Familiarity with ITSM tools (e.g. ServiceNow) and ITIL-aligned processes. Desirable Experience working within a large enterprise or campus environment. Knowledge of device lifecycle management and asset control processes. Experience supporting ...

line support teams. Maintain and improve Azure, Microsoft 365, networking, and endpoint systems. Lead and support infrastructure projects and continuous improvements. Drive ITIL processes including Incident, Change, and Problem Management. Contribute to IT strategy, planning, and disaster recovery activities. Manage relationships with third-party vendors and suppliers. Deputise … years' hands-on technical experience across any of the following Essential - Azure, microsoft, entra, intune. Desirable - Networking, firewall, networking, switching. Nice to have - ITIL, laptop, server management. Whats on Offer Excellent salary Pension scheme Private healthcare Share scheme Electric car scheme Hybrid working maximum 2 days in the office ...

managing and prioritising tasks in a fast-paced environment. A 'can-do' attitude with a willingness to learn and progress. Knowledge of ITIL (Information Technology Infrastructure Library) would be beneficial, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about ...

Lead Information Security Analyst/Engineer to £55k + Benefits ISO27001, COBIT, SECURITY, ITIL, CISM, CISSP, PCI-DSS Lead Information Security Engineer/Analyst: Do you have a background working in an IT Security function? Do you have a broad technical skill set and are able to identify and remediate … passionate about technology, with a strong customer service ethos, focused on keeping abreast with Information Security Management frameworks and standards ( ISO2701, COBIT, ITIL) Lead Information Security Engineer/Analyst About the company: Do you want to be part of a successful organisation, that strives to offer stable, sustainable, and thriving ...

Site Support Engineers play a key role in our day to day UK support operations across our customer sites, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. As a support engineer … away days’ What we’d like you to bring to the team: Knowledge of manufacturing processes and systems Knowledge of Incident Management Knowledge of ITIL Processes Experience of working amongst multi vendor IT environments Experience of original equipment manufacturer (OEM) engagement Knowledge of Windows hardware, software and networking troubleshooting Experience ...

Lead Information Security Analyst Engineer/Architect to £54k + Benefits ISO27001, COBIT, SECURITY, ITIL, CISM, CISSP, PCI-DSS Lead Information Security Engineer/Analyst: Do you have a background working in an IT Security function and are able to identify and remediate threats or vulnerabilities, implement information security strategies … passionate about technology, with a strong customer service ethos, focused on keeping abreast with Information Security Management frameworks and standards ( ISO2701, COBIT, ITIL) Lead Information Security Engineer/Analyst/Architect - About the company: Do you want to be part of a successful organisation, that strives to offer stable, sustainable ...

understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What … Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes ...