4 of 4 Permanent Knowledge Transfer Jobs in the East Midlands

vulnerability remediation and security audits for network infrastructure•Maintain accurate documentation: network diagrams, device inventory and configuration baselines •Create and update operational procedures and knowledge articles. •Share knowledge with the wider team; mentor Service Desk where applicable.•Work with suppliers/ISPs to provision circuits and troubleshoot carrier … with SLA’s•Supporting Problem Management by proactively reviewing incident history to identify reoccurring incidents to improve service levels•Adding to and updating all Knowledge Management systems to help support the Service Desk with knowledge transfer and help drive First Contact Fix rates•Train and develop ...

vulnerability remediation and security audits for network infrastructure • Maintain accurate documentation: network diagrams, device inventory and configuration baselines • Create and update operational procedures and knowledge articles. • Share knowledge with the wider team; mentor Service Desk where applicable. • Work with suppliers/ISPs to provision circuits and troubleshoot carrier … with SLA's • Supporting Problem Management by proactively reviewing incident history to identify reoccurring incidents to improve service levels • Adding to and updating all Knowledge Management systems to help support the Service Desk with knowledge transfer and help drive First Contact Fix rates • Train and develop ...

services, tools and operational readiness before acceptance into service. Deploying Littlefish standard tooling across customer environments. Producing and maintaining high-quality technical documentation and knowledge articles. Providing early life support following customer onboarding activities. Acting as a technical authority during service transition projects. Working closely with operational teams … ensure a seamless handover into support. Contributing to technical projects across infrastructure and transition functions. Providing technical guidance and knowledge sharing across engineering teams. Occasionally supporting the resolution of complex, high-impact incidents and problems. Helping shape technical standards, processes, and future service capabilities What we are looking ...

infrastructure programmes Reputation, People & Capability Build repeatable network consultancy, assurance and delivery approaches that improve quality and consistency across assignments Mentor consultants and support knowledge sharing across networking, connectivity, Zero Trust, cyber security, service management and digital infrastructure topics Contribute to internal capability development, templates, methods and quality assurance … processes Promote pragmatic, client-focused recommendations that balance innovation, value, risk and deliverability Support knowledge transfer to clients throughout assignments so they are better equipped to manage services after delivery What Were Looking For Strong experience in network consultancy, network architecture, technical assurance or senior infrastructure consulting Proven ...