5 of 5 Permanent Performance Monitoring Jobs in the East Midlands

overseeing daily operational workloads across calls, emails, live chats, and case management to ensure service levels are met. The role involves managing team performance, monitoring response times, ensuring cases are accurately documented and progressed correctly, and addressing performance or workflow issues. The Team Leader provides support … environment. Strong ability to manage and prioritise workloads across multiple channels, including calls, emails, live chats, and case queues. Demonstrated people management skills, including performance monitoring, coaching, and addressing underperformance or workflow issues. Excellent understanding of case management processes, including accurate note-taking, escalation handling, and ensuring cases ...

platform backed by Microsoft, Coinbase, Samsung, Nyca, and Neotribe. With $22M raised and three years of financial runway, the company powers real-time risk monitoring, analytics, and intelligence insights for financial institutions, custodians, tokenized-asset issuers, and regulators. Their mission is to enable safe, compliant, scalable blockchain participation … frontend, SRE, data platforms, and risk analytics. Drive execution of the engineering roadmap, delivering secure, scalable enterprise software. Define engineering processes that promote iteration, performance, and predictable delivery in a remote-first environment. Architecture & Platform Direction Own end-to-end evolution of platform architecture: ingestion pipelines, scoring engines, real ...

ambition and a plan to develop our capabilities even further. We are looking to recruit a Applications Support Engineer to promote the availability, performance, security, effective provisioning, implementation, operations and maintenance of all of our applications. As such, you will be: Developing an excellent understanding of our business processes … that are required to support technology in order to solve problems and make improvements Perform regular system monitoring to verifying the integrity and availability of appropriate software resources and processes for users Perform regular security and performance monitoring activity, implementing and responding to established alerts, to quickly ...

Infrastructure Engineer An exciting opportunity has arisen for an experienced IT Infrastructure Engineer to deliver innovative technologies and support the continual evolution of high-performance IT systems. You will work across a broad range of infrastructure topics, act as a key technical escalation point, and drive both operational excellence … values innovation, collaboration and continuous improvement? If so, please do apply! Infrastructure support | Enterprise apps | WAN/LAN | Cloud platforms | Databases | Automation & scripting | Capacity & performance monitoring | Security | ITIL | Agile ...

Perform daily configuration, operation, and maintenance (O&M) of IMS Core network nodes to ensure continuous service availability. Monitor network KPIs and proactively provide performance improvement recommendations across internal and external IMS Core platforms. Collaborate with cross-functional teams using automation and analytics tools to improve operational efficiency. Execute … parameter configuration changes on the 5G Standalone Core platform, including cloud-native core environments and subscriber data platforms. Manage performance monitoring and alerting for 5G SA Core networks using modern observability tools (metrics, logging, and alert management). Conduct service validation, acceptance testing, and end-to-end functional ...