Loughborough, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
migration, working with project teams and senior stakeholders. Drive process improvement, automation, and security best practice using PowerShell, deployment tools (SCCM/Intune/PDQ), and cloud technologies. Conduct rootcauseanalysis for critical incidents and coordinate long-term resolutions. Develop and maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior … and best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd line support or application analysis experience in a complex/regulated environment. Deep knowledge of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure. Track record delivering major upgrades, migrations, or automation More ❯
/configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will: Participate, as needed, in incident resolution and problem management, including identification, diagnosis and rootcauseanalysis ensuring rapid resolution and minimising impact on services and data integrity Engage in stakeholder forums (end-users, third party agencies or other functions within IT More ❯
/configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will: Participate, as needed, in incident resolution and problem management, including identification, diagnosis and rootcauseanalysis ensuring rapid resolution and minimising impact on services and data integrity Engage in stakeholder forums (end-users, third party agencies or other functions within IT More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and rootcauseanalysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯
systems, data acquisition and instrumentation, and PLCs in engine test environments. Provide end-to-end technical and engineering support for MDS software products across fixed and deployed platforms. Perform rootcauseanalysis and diagnostics, integrating new technologies and deploying updates to enhance system reliability. Implement software upgrades and manage application baselines in collaboration with cross-functional teams. More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom
Branston Potatoes
escalation point for team members. What you will be doing? Develop, maintain and manage technical documentation to adhere to industry standards IT and Networking trouble shooting and reporting on rootcauseanalysis Design and implement the Active Directory and Group Policy Design Implement and maintain firewall rules and policies, performing routine audits to ensure security compliance Design … implement, and manage robust backup systems Maintain knowledge of DevOps Collaborate and effectively communicate with internal and external stakeholders on IT matters Complete risk analysis assessment to identify potential IT and network risks to implement mitigation strategies Provide relevant support and maintenance to the IT Helpdesk Maintain an accurate IT asset inventory Manage and priorities workload to meet operational More ❯
Market Harborough, Leicestershire, United Kingdom Hybrid / WFH Options
TGW Group
the all stakeholder teams (Customer, TGW project and if applicable LTS resident onsite teams) Support the customer in creation of a testing and operational training plan Problem solving and rootcauseanalysis Data capture to support operational decision making and driving continuous improvement strategies Capturing and documenting lessons learned Support and validation of customer documentation (standard operating … procedures and training material) What you'll need Required Knowledge of WCS systems, information extraction and analysis Materials handling/automation experience Experience of commissioning and go live phase of project delivery Ability to manage customer expectations & relationships Strong leadership qualities and communication Skills Able to work on own initiative & prioritise tasks Works well under pressure Willing to travel More ❯
the customer within working time. You actively look for ways to be supportive and continuously Improve as a business. Create documentation for learnings for major breakdowns/outages, using rootcauseanalysis methods and best practice approaches. Support In ensuring sites maintenance budget Is adhered to, through working with a no-waste approach and repairing/testing More ❯
to the required standard Providing constructive feedback to agents on their performance and quality Recording task completion and any relevant notes or observations Maintaining the issue tracking and provide rootcauseanalysis Monitor Team performance by capturing data and providing consistent reports to the Management Team Communicating and documenting any business/process changes effectively Managing the More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Crimson
payment processes. Well-versed in cross-functional SAP modules such as Sales & Distribution (SD) and Materials Management (MM). Responsible for investigating and resolving incidents and service requests, including rootcauseanalysis and remediation. Monitor SAP interfaces, perform error troubleshooting, and collaborate closely with technical teams to ensure timely issue resolution. Reassign and escalate complex tickets, providing More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
ATA Recruitment
include: Supporting with the commissioning of new machinery. Providing technical support to all customer sites. Producing and delivering training to onsite engineers. Producing safety and technical documentation. Fault finding, rootcauseanalysis and continuous improvement. Make recommendations for technical improvement to equipment. About you To be considered for the senior field service engineer role you should be More ❯
Skilled Electrically Bias Experienced in Automation, Maintenance Engineering within an FMCG environment Experience with Siemens S7 Troubleshooting, maintenance and repair of HMI's and PLCs Strong Communicator Experience with RootCauseAnalysis Salary & Benefits for a Automation Engineer Salary £59,000 inc Shift Premium Perm Night Shift 4 on 3 off 26 Days Annual Leave Private medical More ❯
Manager, you will: Monitor, control and audit the production process Ensure that conformity and non-conformity are communicated, followed up and closed off. Investigate any food safety incidents applying rootcauseanalysis and ensure that the day to day site technical function is achieved Support the site management team during any external accreditation such as BRC and More ❯
to resolve client issues. Monitor and report on service health, incidents, and trends. Participate in the Change Advisory Board and continuous improvement planning. Contribute to service review reports and rootcause analysis. Technical Advisory Provide strategic guidance on IT infrastructure, cloud, cybersecurity, and digital transformation. Support clients in IT planning and budgeting. Translate technical concepts into clear business More ❯