1 to 25 of 27 Permanent Root Cause Analysis Jobs in the East Midlands

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Root Cause and Internal Insights Lead About the role We're looking for an experienced Root Cause Analyst to join our UK Risk Office In this role, you will be responsible for identifying, analysing and addressing the underlying … across the business to suggest long term solutions and investment decisions Create proposals that allow informed choices of both cost and benefit grounded in analysis insight gathering and root cause analysis Investigate high-severity risk events and regulatory issues to identify true root causes not … fixes Partner with business leaders to help them interpret findings and build effective remediation plans - including investment proposals Track and report the impact of root cause insights showing how your work reduces repeat issues and improves control design Help define what great looks like for RCA at Capital More ❯

test this cloud-based application. Your responsibilities will include: Running manual, automation, exploratory, and regression tests on new features and bug fixes; Performing backend root cause analysis using tools such as Swagger, Dynamo DB, AWS CloudWatch, and PostgreSQL; Creating and maintaining complex data sets for test cases … and automation testing. Job requirements We ask Strong technical aptitude with experience in manual and automated testing, particularly using C# and Selenium; Proficiency in root cause analysis with tools like Swagger, AWS CloudWatch, and application logs; Solid understanding of API testing and functional testing across web, desktop More ❯

and relevant information in the incident management system. Assist in the implementation of IT projects, including system upgrades, software deployments, and infrastructure enhancements. Conduct root cause analysis for recurring issues and proactively identify opportunities for improvement to prevent future incidents. Participate in on-call rotations and after … and escalation, monitoring, and continuous improvement. Effective communication and interpersonal skills. Strong analytical and problem-solving abilities. Experience troubleshooting complex technical issues and performing root cause analyses. Ability to work effectively with other technical teams such as DevOps to support deployments and troubleshoot issues. Knowledge of DevOps practices More ❯

investigate causes of experience degradation in near real-time Quality Proactive Problem work with problem management to make best use of EUA data for root cause analysis and incident prevention Use Comparative Analytics from EUEM CoE to drive improvements on the customer account Seek root cause More ❯

ticketing systems as appropriate. Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in automation, controls and robotics. Lead root cause analysis of major downtime events. Act as a network resource for technical issues and lead network-wide root cause More ❯

ticketing systems as appropriate. Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in automation, controls and robotics. Lead root cause analysis of major downtime events. Act as a network resource for technical issues and lead network-wide root cause More ❯

accordance with direction from the Technical Lead. Coordinate, assign and lead customer complaints using 8D methodology utilizing cross functional teams as appropriate to determine root cause and corrective actions. Delegated Quality Representative (DQR) for Aerospace and other customers. Manage/participate in QCTPS Board for nonconforming materials along … quality incidents, issue 8D or relevant investigation reports and handling suggestions to ensure that customers can get feedback quickly. Lead cross-functional communication, conduct root cause analysis of customer complaints, identify product quality hazards and improvement opportunities, translate customer opinions and expectations, and seek improvement methods to More ❯

the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, root cause analysis, and issue resolution using SQL and system diagnostics tools. Design and execute More ❯

TechOps team! What will you be doing? Update and maintain, monitor and optimise on-prem infrastructure for performance, scalability and resilience and perform trend analysis and provide reports when required Coordinate with Development and other departments to ensure these systems and records remain accurate and available Plan & Develop automation … complete roll back functionality Analyse, diagnose and rectify system or service errors/faults as tasked or expected and be able to perform a Root Cause Analysis as part of an incident response Act as an escalation point & medium for more junior engineers and provide technical support More ❯

TechOps team! What will you be doing? Update and maintain, monitor and optimise on-prem infrastructure for performance, scalability and resilience and perform trend analysis and provide reports when required Coordinate with Development and other departments to ensure these systems and records remain accurate and available Plan & Develop automation … complete roll back functionality Analyse, diagnose and rectify system or service errors/faults as tasked or expected and be able to perform a Root Cause Analysis as part of an incident response Act as an escalation point & medium for more junior engineers and provide technical support More ❯

TechOps team! What will you be doing? Update and maintain, monitor and optimise on-prem infrastructure for performance, scalability and resilience and perform trend analysis and provide reports when required Coordinate with Development and other departments to ensure these systems and records remain accurate and available Plan & Develop automation … complete roll back functionality Analyse, diagnose and rectify system or service errors/faults as tasked or expected and be able to perform a Root Cause Analysis as part of an incident response Act as an escalation point & medium for more junior engineers and provide technical support More ❯

to enable efficient issue resolution. Lead by example in managing ticket lifecycles within SLAs, ensuring quality, consistency, and customer satisfaction. Coordinate incident responses, including root cause analysis and reporting. Champion service excellence and help shape a positive, client-focused support culture. Skills & Experience Essential: Minimum of … diagnosing issues across web-based software platforms. Proficiency with ticketing systems (e.g. Zendesk, Freshdesk, Jira, or similar). Strong experience in SQL for data analysis and issue investigation. Clear and effective communication skills, both verbal and written. Proven experience working across internal teams to resolve client issues. Experience mentoring More ❯

product and business goals. Provide mentorship and technical guidance to less experienced engineers. Promote collaboration across international and distributed teams. Engage in system architecture, root cause analysis, and continuous integration processes What We're Looking For: Degree in Computer Science, Software Engineering, or a related field. Professional … e.g., Lauterbach) is beneficial. Familiarity with configuration management, including version control, automated build systems, release management, and technical documentation. Strong analytical skills in requirements analysis, user story development, backlog management, and estimation. Excellent communication, leadership, and interpersonal skills, with the ability to collaborate across teams and influence stakeholders. Experience More ❯

such as Katalon Studio. Collaborate closely with the Engineering Delivery Leads to explore opportunities to introduce in-sprint automation within the testing lifecycle. Conduct root cause analysis for defects and ensure timely resolution with development teams. Support business users with acceptance testing where required and facilitate demos More ❯

Administer and troubleshoot Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive). Investigate and resolve networking issues (VPNs, DNS, DHCP, firewalls, routing). Provide root cause analysis and deliver permanent fixes. Deliver excellent customer service through clear communication and on-site support. Help maintain and develop internal More ❯

drive continuous improvement initiatives. Develop and monitor KPIs to measure performance and identify trends. Support the implementation of process automation and system enhancements. Conduct root cause analysis and recommend actionable solutions to streamline workflows. Facilitate cross-functional project teams to ensure clear communication and effective stakeholder engagement. More ❯

Administer and troubleshoot Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive). Investigate and resolve networking issues (VPNs, DNS, DHCP, firewalls, routing). Provide root cause analysis and deliver permanent fixes. Deliver excellent customer service through clear communication and on-site support. Help maintain and develop internal More ❯

PLCs. Hands on experience as an electrical/control systems engineer. Experience with high-level programming languages such as Python. Demonstrated ability to use root cause analysis/problem solving process. Good organizational and communication skills. Demonstrated ability to effectively manage multiple and changing priorities. Demonstrated track More ❯

test automation tools (C#, Selenium, SpecFlow, ReadyAPI or similar) Strong communication and leadership skills, with the ability to influence and mentor others. Expertise in root cause analysis and quality standards enforcement. Experience in agile environments and a background in working with remote, multi-disciplined teams. If you More ❯

upgrades, patches and software recovery across platforms Integrate Domino/Notes with MS Outlook and other systems Provide Tier 3/4 support and root cause analysis Collaborate on global projects and coach team members Skills & Experience: Proven experience with Domino/Notes systems and Domino Designer More ❯

upgrades, patches and software recovery across platforms Integrate Domino/Notes with MS Outlook and other systems Provide Tier 3/4 support and root cause analysis Collaborate on global projects and coach team members Skills & Experience: Proven experience with Domino/Notes systems and Domino Designer More ❯

to analyse requirements, participate in design discussions, and contribute to the development of acceptance criteria, ensuring a thorough understanding of the software being tested. Root cause analysis for identified defects, working closely with developers to provide detailed information and support defect resolution. Collaboration with peers, participate in … up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving More ❯

doing Manage and take ownership of support request, issues, incidents, and defects across the platforms. Management of incidents across the platforms. Input into the root cause analysis and incident post-mortems off the back of service restoration. Troubleshooting and resolving issues and incident for first contact resolutions. More ❯

testing frameworks and tools for early defect detection. Collaborating with cross-functional teams to analyze requirements, participate in design discussions, and develop acceptance criteria. Root cause analysis for defects, working closely with developers for resolution. Participating in code reviews and promoting a culture of quality and knowledge … issues, supporting risk mitigation, and developing policies. Managing risks, strengthening controls, and collaborating with other areas to meet organizational objectives. Engaging in complex data analysis, communicating sensitive or complex information, and influencing stakeholders. All colleagues are expected to embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship More ❯

and utilisation of D365. Work closely with IT teams and third-party vendors to ensure system performance, security, and compliance. Troubleshoot system issues, conduct root cause analysis, and implement effective resolutions. Travel to Gainsborough and Burnley to provide on-site support and training as needed. Ensure data More ❯