6 of 6 Permanent Senior Support Engineer Jobs in the East Midlands

Senior Network Support EngineerAs a Senior Network Support Engineer, you are responsible for providing advanced 3rd line network support, technical escalation, and engineering capability across customer environments within the managed services estate.Operating within a structured Network Operations environment, you will take ownership of complex … focused on network stability, technical leadership, and continuous service improvement, acting as a key escalation point for 1st and 2nd Line teams. You will support network support, operational change, onboarding, lifecycle management, and small-scale engineering work, ensuring all activity aligns to Managed Services ownership and BAU service ...

Robertson & Sumner Ltd in Nottingham is looking for a Senior IT Support Engineer specializing in escalations for 2nd to 3rd line support. The role involves handling complex technical issues, providing on-site support as needed, and liaising with third-party providers. Ideal candidates should have demonstrable … experience in IT support and strong skills in Microsoft 365, Azure AD, Windows Server, networking, and virtualization. Join a collaborative environment with opportunities for growth and autonomy. #J-18808-Ljbffr ...

Solutions is a forward-thinking IT company delivering bespoke Business-to-Business IT services to small and medium-sized businesses. Our services span IT Support, Infrastructure Management and Software Development, helping clients improve productivity through innovative technology, exceptional service and ongoing support. Due to continued growth, we are seeking … experienced Senior IT Engineer to join our team. This is an excellent opportunity for a technically strong IT professional to play a key role within a close-knit team, with exposure to a wide range of technologies and customer environments. The Role: As a Senior IT Engineer ...

client urgently needs a strong 3rd line Support Engineer for their End User Support team. The role demands 3–5+ years in 3rd line/infrastructure support, with solid Microsoft 365, Entra ID and Azure skills. Hybrid working is offered: 50% from home and 50% from ...

outcomeEngaged – We operate as one, building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleActs as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority incidents.Takes ownership of major incidents and escalations, supporting effective service … restoration and minimal customer impact.Provides technical leadership across the team, improving quality, consistency, and capability.Works closely with the Team Leader to support service outcomes, reduce repeat incidents, and improve technical standards.ResponsibilitiesOwn and resolve complex and business‐critical incidents, acting as technical escalation point for engineers.Provide technical leadership during major ...

Nata Resourcing, on behalf of our client in the United Kingdom, is seeking a skilled 3rd line/Escalation Engineer for the End User Support team. The role focuses on complex troubleshooting across Microsoft 365, Entra ID, Azure, Windows Server, AD, DNS/DHCP, and Group Policy, with ...