3 of 3 Permanent Service Design Jobs in the East Midlands

Service Architect Location: Lincoln/Hybrid Salary: £52,00-£60,000 A progressive organisation undergoing major digital transformation needs a talented Service Architect to design and integrate services across their modern workplace and digital infrastructure. If you excel at translating complex needs into joined-up solutions where … strategy meets delivery, this is for you. About the Role This pivotal position blends service design, integration, and continuous improvement. You'll ensure IT services are designed and maintained to meet evolving organisational needs, working across cloud, hybrid and on-prem platforms, guiding outsourced providers, and embedding cyber ...

will: Support the Practice Management team in ensuring services meet operational acceptance standards, including monitoring, alerting, documentation, and readiness. Help maintain the EGOC Service Acceptance dashboard and ensure tasks are completed to required timelines. Review Service Design Packs, Alert Designs, and other project documentation to ensure accuracy … alerting configurations delivered by projects. Assist with knowledge management activities, including reviewing articles, maintaining queues, and helping stakeholders follow best-practice guidance. Support Service Improvement initiatives, tracking SI task progress and prompting owners for updates. Represent EGOC where needed in meetings such as PIRs, service transition sessions ...

Analyst, you will work with stakeholders and delivery teams to understand business needs, analyse current processes, and define clear, testable requirements that guide solution design and delivery. WHAT OUR BUSINESS ANALYSTS DO: Build strong relationships across our business and technology teams Assess organisational, process, role impacts and define readiness … timely escalation and resolution and document and track decisions to maintain delivery momentum Produce and maintain high-quality BA artefacts (requirements packs, process maps, service designs, impact assessments) Contribute to project governance and provide clear, concise reporting to the Project Manager Coordinate with external partners and vendors to align ...