policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k + … full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints … and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability to critically break down complex problems in a fast-paced environment, with a knack for More ❯
policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k + … full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints … and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability to critically break down complex problems in a fast-paced environment, with a knack for More ❯
policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k + … full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints … and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability to critically break down complex problems in a fast-paced environment, with a knack for More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options
Stealth IT Consulting Limited
policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k + … full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints … and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability to critically break down complex problems in a fast-paced environment, with a knack for More ❯
policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k + … full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints … and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability to critically break down complex problems in a fast-paced environment, with a knack for More ❯
policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k + … full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints … and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability to critically break down complex problems in a fast-paced environment, with a knack for More ❯
Service Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and … go through this clearance. This position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services are delivered reliably, meeting the … evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of the CIS Department. • Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration among contract and client colleagues to optimise service delivery. • Oversee obsolescence, licence, and More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Howdens Joinery
Howdens Joinery are looking for a ServiceDesign & Transition Analyst to join our Service Delivery team in Northampton in a permanent, full-time position The ServiceDesign & Transition Analyst ensures the seamless integration and transition of new or modified services into our operational environment, thereby maintaining service quality and continuity. What will I be … doing? - Supporting the ServiceDesign & Transition Manager to ensure that projects, new services, releases, and changes move smoothly from development into production. - Responsible for identifying, co-ordinating and managing service acceptance/service readiness activities you will ensure that new & changed services are delivered to meet customer user requirements before going live. - Completing the necessary Service … work with other areas of the IT teams to ensure that documentation produced is fit for purpose. - Ensuring that all the necessary teams required in transitioning and supporting the service are engaged and have the necessary Service documentation, skills and knowledge transferred prior to going live. What do I need to qualify for this role? - Practical knowledge and More ❯