Overview: DCS Technology are proudly working in partnership with our client based in Lincolnshire. We're searching for a ServiceDeskEngineer to join their team due to organisational growth. What will you get up to? As ServiceDeskEngineer, you will be the … practices with your team and wider business colleagues. What will you bring? (Experience and skills) A minimum of 2 years industry experience in a servicedesk or IT Support environment. Tech savvy with strong troubleshooting and problem-solving skills across Microsoft technology services. Deadline driven with the ability … to deliver high quality service in a fast paced environment. Clear and confident verbal and written communicator. Able to translate technical concepts to non-technical stakeholders. Dynamic and adaptable to technology trends and an evolving IT estate. Adept to working within service level agreements (SLA's) and ticket More ❯
IT ServiceDeskEngineer Derby Permanent £22,000 - £28,000 (DOE) IT ServiceDeskEngineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance to join … to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + … DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Benefits: £22k-28k Salary (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. More ❯
IT ServiceDeskEngineer Derby Permanent £22,000 - £28,000 (DOE) IT ServiceDeskEngineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance to join More ❯
Job Description IT ServiceDeskEngineer Derby Permanent £22,000 - £28,000 (DOE) IT ServiceDeskEngineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance More ❯
Barlborough, Derbyshire, United Kingdom Hybrid / WFH Options
Andy File Associates Ltd
on behalf of our client with regards this permanent position. Overview This position will provide technical support to our client's customers within a servicedesk environment mainly managed by remote access; however, on-site visits may be required. A good technical knowledge is essential to ensure incidents … providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement within the servicedesk to improve first-time fix resolution times. Communicate clearly, effectively, and in a timely manner with all … customers. Create and maintain accurate documentation within the centralized management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Continue to develop technical knowledge and skillset through formal training, informal training, and hands-on practical experience. Azure knowledge, in that you have More ❯
