TechnicalAdvisor Location: Belper What You'll Do Join a dynamic Service Technical Team where you'll provide expert technical support to Gas Safe registered engineers and end users. You'll use your communication and diagnostic skills to help resolve technical issues over the phone, ensuring each customer receives outstanding service … and clear guidance. This is a great opportunity to apply your technical aptitude in a supportive, customer-focused environment. Key Responsibilities Deliver accurate and professional technical advice via telephone to installers and customers. Interpret technical documentation and explain instructions clearly and effectively. Assess customer needs and provide reliable troubleshooting support. Maintain exceptional standards of More ❯
Brook Street is working with a leading Belper based boiler company looking for experienced Technical Advisors to join their team offering best in class service to their customer base. Location: Belper - office based role Hours of Work: Full-time: 39.5 hours per week. Shift Pattern: Monday to Friday: Between 8am - 6pm Saturday: 9am - 12pm Key Responsibilities: Provide expert … technical advice and solutions to Gas Safe registered engineers and end-users as part of the Service Technical team. Troubleshoot and resolve technical issues, offering timely and efficient solutions to maintain project progress. Assist in the development and implementation of technical projects, contributing valuable insights and guidance. Develop and maintain technicalMore ❯
Do you have a passion for providing outstanding customer service, building relationships and providing technical advice to customers and engineers? Looking for a business who offer a great working environment, excellent training and long term development for all? To be considered for the role, you’ll require the following essentials: Proven experience of providing excellent customer service Natural … problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is desirable Can learn and apply technical concepts Good working knowledge of CRMs Within this position, you’ll also be: The main focus will be to deal with a range of customer and engineer enquiries via telephone and email Ensuing a high-quality service More ❯
