1 to 13 of 13 Permanent Technical Support Jobs in the East Midlands

Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function … dealing with customers who have purchased equipment,it is not a IT/Tech support related function. Technical Support Team Manager key job details: The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team Manager, you will play a pivotal role in ensuring that customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. Technical Support Team Manager key responsibilities: Lead and manage the technical support team, providing guidance, support more »

Technical Support Engineer/Applications Engineer/Instrumentation Engineer/Service Engineer/Instrumentation Specialist required for a global manufacturer located in Wellingborough, Northamptonshire. The Technical Support Engineer/Instrumentation Engineer/Applications Engineer will provide technical support and site support (includes international … to £50,000 dependent on experience. Bonus scheme. Hybrid working 34 days holiday (including bank holidays) Increasing with service. Pension Responsibilities: You will provide technical support to customers with instrumentation and flow meters going into a range of process industries including oil & gas, chemical, refineries, food manufacturing, shipping … and other industries. Responsible for first line support for technical queries and problem-solving Working together with Product Management to resolve technical and application problems Support customers with faults remotely, travelling to international sites for troubleshooting if required. Support Service in analysing faults Assisting in more »

Technical Support Engineer I am looking for a fast thinking, technically skilled Engineer to welcome to my clients team! My client are a Software Development company and you would be joining a small close-knit team. My client is looking for a really impressionable character who wants to … they may not have dealt with in the past, and to learn from the Senior Engineer moving forward to tackle more advanced tickets. Role: Technical Support Engineer Salary : up to £30,000 Location: Leicester Daily Duties: Providing technical support clients and end users. Tackling as many … support tickets as possible, be an escalation point to the senior engineers when needed. Creating forms and templates for senior engineers. Occasional sales support. Collaborating with other Engineers to resolve technical issues. Technical Skills: Experience within a Technical role previously, providing support to clients and more »

. Our unique platform for characterization of nanoparticles (LNPs, EVs, viruses, non-biological particles) has already been implemented globally. To sustain growth and to support our existing customer base in the United Kingdom and Europe, the company is seeking a Technical Support Engineer to be based at … England. The position is field-based with travel across the United Kingdom and Europe with the main focus area around UK as required. The Technical Support Engineer will be responsible for providing onsite and remote support to NanoFCM customers including instrument installation, scheduling and conducting preventative maintenance … and email/phone support, following a comprehensive training period with senior technical staff. As a Technical Support Engineer you will: Install, maintain and service instrumentation at customer sites. Complete service documentation as required. Provide onsite and/or remote technical consultations to support more »

Technical Support Engineer/Advisor Office Based - Manufacturer Renewable Heating Based Chesterfield Are you a Gas Engineer, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer, HVAC Engineer or Electrical Engineer looking for an office-based role? The Role : A European Manufacturer of Renewable Heating products which include; Ground … Source Heat Pumps, Air Source Heat Pumps, Solar, Cylinders & Heat Recovery heating solutions, are seeking a Technical Support Engineer to join their team. Based in their Chesterfield HQ, you will provide technical support on our range of renewable heating products to engineers, installers, consultants and third … Air Conditioning Engineer, HVAC Engineer or Electrical Engineer, with a knowledge or understanding of heating systems. Technically minded individual, capable of interpreting and understanding technical data and drawings. You will also possess good communication skills, comfortable and able to deal with clients by phone, together with basic computer skills more »

Job title: Technical Support Team Leader Location: RAF Coningsby. We offer a range of hybrid and flexible working arrangements Salary: £42,805+ dependant on skills and experience What you'll be doing: Maintaining and operating of Sceptre at RAF Coningsby or RAF Lossiemouth Investigating, triaging and rectifying (where … possible) issues escalated by Sceptre 1st Line (customer) Support Providing Technical Queries (TQ) advice and support Validating system updates to check that functionality is unaffected Supporting all Sceptre system equipment including StormShadow Undertaking any scheduled maintenance of the system Providing effective team leadership for the development and … knowledge and experience, able to lead and manage a team/number of teams of skilled and knowledgeable personnel, to deliver fit for purpose Technical Services at strategic and tactical levels Your skills and experiences: Recognised IT qualifications or equivalent in subjects such as Microsoft Fundamentals, Microsoft server more »

Technical Support Agent Salary: £24,000 per annum Monday Friday, day shift office hours (37.5 hours per week). No weekends Holiday: 31 days (including 8 Bank Holidays) Kettering. Office based. Permanent Match Recruitment are recruiting on behalf of their client based in Kettering. Our client has a … global product and a world class reputation within their industry. Youll work in our clients small Service Desk team their I.T Support staff. This role is a Customer Service role within an I.T First Line Support capacity. Youll be supporting your field based colleagues with their handheld device … resolution support. If youre looking for a Customer Service role with an I.T twist, please apply today! Summary of what youll be doing everyday: Support field based colleagues in all IT related incidents/service requests via telephone, email, remote desktop. Where possible provide first call resolution for all more »

Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function … dealing with customers who have purchased equipment,it is not a IT/Tech support related function. Technical Suppo... APCT1_UKTJ more »

CNC Technical Support - Office based role with full training provided £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do you have experience servicing CNC machinery and are you looking for the … of specialist CNC machinery, and they are able to provide a genuine platform for growth and development. The successful candidate will provide first-line support to customers and field-based engineers, which could range from assisting with software queries, through to troubleshooting urgent mechanical, electrical, and pneumatic breakdowns. The … package. For more information, please click apply and contact - THADDEE - REF 3505 - 0117 966 1115 The Role: * CNC Service Engineer - Desk based * First-line support for customers and field-based engineers * Trouble shooting electrical, pneumatic, software, and mechanical breakdowns * Monday to Friday, 8:30am - 5:30pm The Candidate: * Experience more »

Technical Support Engineer/Advisor Office Based - Manufacturer Renewable Heating Based Chesterfield Are you a Gas Engineer, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer, HVAC Engineer or Electrical Engineer looking for an office-based role? The Role : A European Manufacturer of Renewable Heating products which include Ground more »

month maternity cover Location:Daventry, Northamptonshire NN11 4NR The Opportunity B-Tech AV Mounts are looking for a new member to join the Technical Sales Team at our global head office in Daventry, Northamptonshire. B-Tech, a 50-year old company who design and manufacture mounting solutions for professional … provider of innovative mounting solutions to the professional AV, CCTV. Broadcast and Systems Integrations industry. Working as a key part of the in-house Technical Sales Support Team, you will receive in-depth product training thus allowing you to assist in the specifying/quotation of numerous audio … getting hands-on with our products, using household tools (drills, screwdrivers etc.) to assemble and mount them onto walls, floors or ceilings. Key Duties Technical sales support to the internal and external sales teams and their customers Handling live chat customer enquiries via the company website Assisting in more »

equipment meets the required standards. Coordinating and managing the procurement and qualification process , from selecting and acquiring equipment to ensuring its proper validation. Providing technical support to Manufacturing Operations during troubleshooting and investigations. Conducting data integrity assessments for GMP equipment , safeguarding the accuracy and reliability of collected data. more »

available with either a 9-5 shift pattern or a 2pm - 10pm pattern, which would be fully remote. Project Delivery: Deliver a portfolio of support-related projects, meeting established criteria. Take ownership of commissioning activities within assigned projects. Collaborate effectively with other departments to ensure successful execution of commissioning … tasks. Technical Expertise: Prepare for commissioning activities, both office-based and remote. Conduct on-site commissioning, integrating our proprietary cloud-based software. Perform remote commissioning of software and hardware. Investigate and resolve client issues reported via Jira tickets, email, or account managers. Risk Management and Compliance: Identify risks within … Develop process improvements within the ISO 27001 framework to mitigate risks. Ensure commissioning activities comply with project timelines and quality management standards (QMS). Support and Communication: Communicate directly with customers to resolve problems. Assist with fault finding and analysis on live systems in a remote support capacity. more »