Third Line Analyst
- Location
- Nottingham, England, United Kingdom
with planning and delivering new features through project engagements Raise change control in ITSM/Service Now Configuration and support of Microsoft 365 services (Exchange Online, Teams, SharePoint Online etc.) Fault finding and remediation of issues both critical and minor Facilitate meetings with the customer to troubleshoot issues or plan … ongoing Messaging and Collaboration service evolution What you’ll bring Proven experience and skills in all aspects of Microsoft M365/Microsoft Exchange and MS Teams infrastructure. Flexible and proactive team member who takes a pragmatic approach to challenges and workload. Using your time management and workload skills you will ...