if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in ActiveDirectory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated … IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including ActiveDirectory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies More ❯
point of contact for all IT support across Horder Healthcare Troubleshoot and resolve issues across a broad tech stack (Windows, iOS, Office 365, printers, phones) Support user administration (ActiveDirectory, Azure, Microsoft 365, iPM) Contribute to small and medium-sized IT projects Maintain asset and licensing records, and participate in shift and on-call rotas Work … a solid background in a Helpdesk or Service Desk environment, ideally within an ITIL framework. You have strong troubleshooting skills and working knowledge of Windows OS, Office 365, ActiveDirectory, and service desk tools like Jira or Spiceworks. You're confident supporting users across multiple platforms, using remote tools, and maintaining endpoint hardware. You're a More ❯
or multi-client environment experience ( essential ) Solid 2nd Line support background with mentoring or team lead exposure Confident working with: Microsoft 365 (Exchange Online, SharePoint, Teams) Windows Server & ActiveDirectory Networking basics (DNS, DHCP, VPNs, firewalls) Remote desktop and RMM tools Knowledge of ITIL/service desk practices Excellent communication and organisational skills What's in More ❯
TN38, Saint Leonards-on-Sea, East Sussex, Hollington, United Kingdom
MFK Recruitment
change & risk on the service desk Senior IT Support Engineer - Qualifications and Experience: MSP experience or a customer-centric environment providing support. Excellent verbal and written communication skills ActiveDirectory and GPO administration Exchange administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Inshur Inc
Overview Are you keen to work somewhere that's stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you! We are looking for a Customer More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
INSHUR
Are you keen to work somewhere that's stimulating and friendly and plenty of freedom to make a real impact? This could be the place for you! We are looking for a Complaints Manager to join us at INSHUR! We More ❯