2 of 2 Permanent Applications Support Jobs in East Sussex

Application Support Lead Salary: £30,000-36,000 Location: Brighton (1 day a week onsite) Maxwell Bond have partnered with a leading higher education provider who are on the lookout for an Application Support Lead to join the team on a permanent basis. As Application Support Lead, you'll manage the workload within the … function, ensuring incidents and service requests are triaged, prioritised and resolved, whilst line-managing the Application Support Advisor. What you'll do as Application Support Lead: Resolve complex and high-impact support issues across core applications, proactively identifying trends in support requests and provide solutions for improvements. Monitor and maintain the … helpdesk system, ensuring accurate categorisation for all support tickets. Work closely with Senior members of the business on any changes made to technology applications, along with end users to gather information and clarify issues. What's in it for you: 25 days holiday & bank holidays Hybrid working - one day a week in Brighton Lifestyle Discounts, Healthcare & Pension More ❯

My Higher Education client based in East Sussex are looking for an Application Support Lead for a new opportunity to join an evergrowing and busy team. Working in a department with one direct line report, you will be responsible for assisting with support tickets and queries that come up in regards to a number of the … Jira for their support tickets. Ideally having worked in Education in the past with experience of working in high ticket environments, you must have experience in supporting applications on a service desk n areas such as -Student Record Systems (ideally Unite or similar) -Leaning management platforms -Timetabling Systems (ideally Celcat or similar) -Asset Management -Safeguarding platforms You More ❯