13 of 13 Permanent Customer Experience Jobs in East Sussex

Campus - Full Time - Product Manager - 2027 (UK - Burgess Hill)

Hiring Organisation
American Express
Location
Brighton, East Sussex, UK
Employment Type
Full-time
success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like … Management in Enterprise Technology Services, you'll join a full-time graduate program and contribute to product and platform initiatives that help shape seamless customer and colleague experiences. Product Management sits at the intersection of business, technology, data, design, delivery, and customer experience. In this role, you will ...

Fibre Install Engineer

Hiring Organisation
GoFibre Broadband Limited
Location
Berwick, East Sussex, UK
FTTP Install Engineer Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Salary from £30,000 | Company Vehicle | Fuel Card | Daily travel around Scottish Borders Ready to help connect communities across Scotland? At GoFibre, we're expanding our full fibre … network and looking for an experienced FTTP Install Engineer to join our growing team. If you're passionate about delivering a great customer experience, take pride in high-quality installations and enjoy working outdoors, we'd love to hear from you. What you'll be doing ...

Head of CRM

Location
Lewes, England, United Kingdom
offices overlooking the river Ouse in Lewes, East Sussex. THE ROLE The Head of CRM owns the commercial performance of the Ancient + Brave customer base. Where acquisition brings customers in, this role is accountable for what happens next: how many stay, how long they stay, how much they … long-term retention, across DTC and across all trading markets, setting the plan that the Senior CRM Manager translates into delivery. Map the full customer journey - first order, second order, subscription conversion, product expansion, lapse and win-back - and set the intervention, channel and message at each stage. Define ...

Technical Support & Service Manager

Hiring Organisation
Terry Parris Associates
Location
BN8, Upper Wellingham, East Sussex, Lewes, United Kingdom
Employment Type
Permanent
Salary
£45000 - £50000/annum
technological and organisational change. Brief Summary Our client have experienced significant growth over the past three years, increasing both the size of our customer base and the range and complexity of the products and services we support. As our hardware, software and connected systems continue to evolve … continuous improvement. The successful candidate will lead a team of lead a team of Support Engineers supporting both hardware and software across our UK customer base, while also providing technical escalation support for international customers when required. We are looking for someone with strong technical aptitude and the motivation ...

Email Designer - 6 Month FTC

Location
Bexhill-on-Sea, England, United Kingdom
insurance for over four million customers, every interaction with us is shaped by thoughtful design, data-led decision making and a deep understanding of customer needs. Our Commercial, Digital and Marketing teams sit at the heart of this journey – combining entrepreneurial thinking, analytical insight and creativity to build market … leading customer experience. From pricing and proposition design to intuitive digital journeys and compelling tone of voice, our teams are passionate about creating experiences that are not only effective, but genuinely enjoyable. As we continue to grow as an increasingly digitised business, our colleagues play a critical role ...

Sales Coordinator

Hiring Organisation
Context Recruitment Limited
Location
Brighton, East Sussex, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £32,000 per annum
annum Job Type: Permanent A growing telecommunications provider based in the heart of Brighton are seeking a highly organised and customer-focused Sales Coordinator to join their team on a permanent basis. This is an excellent opportunity for someone with experience in sales support, customer service … account coordination who enjoys working in a fast-paced, customer-facing environment and is looking to develop their career within a thriving telecoms business. As a Sales Coordinator, you will play a key role in supporting both the direct and wholesale sales channels, ensuring customers receive an exceptional service ...

Senior Functional Consultant Brighton, East Sussex, United Kingdom - Information Technology - I[...]

Location
Brighton, England, United Kingdom
Cash (O2C) processes with technical consulting and solution design capabilities. The ELR Technologist is both a trusted advisor and implementation lead, helping accelerate customer onboarding, reduce deployment friction, improve implementation consistency, and create successful customer outcomes. #LI-Remote What Your Responsibilities Will Be Regulatory Translation & Solution Design Partner … reusable implementation patterns, integration requirements, process flows, and solution blueprints. Create living requirements documentation that evolves alongside regulatory changes. ERP & Business Process Consulting Analyze customer Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes and identify impacts from e-invoicing mandates. Map business processes to ELR platform capabilities ...

Campus - Full Time - AI Engineer - 2027 (UK - Burgess Hill)

Hiring Organisation
American Express
Location
Brighton, East Sussex, UK
Employment Type
Full-time
success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like … language models. Exposure to LLM APIs or similar AI models, including prompt engineering, prompt evaluation, tools, function calling, retrieval patterns, or agent workflow concepts. Experience or coursework involving machine learning algorithms and applying them to practical or real-world problems. Familiarity with APIs, data pipelines, ETL processes, cloud environments ...

Campus - Full Time - Information Security Engineer - 2027 (UK - Burgess Hill)

Hiring Organisation
American Express
Location
Brighton, East Sussex, UK
Employment Type
Full-time
success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like … Engineer in Enterprise Technology Services, you'll join a full-time graduate program and contribute to work that helps protect American Express information systems, customer data, colleague experiences, and digital assets. Cybersecurity teams help identify, reduce, monitor, and respond to technology and information security risks. In this role ...

Senior Data Scientist

Location
Bexhill-on-Sea, England, United Kingdom
customers. Supporting over four million customers, every interaction with us is shaped by thoughtful design, data-led decision making and a deep understanding of customer needs. Our Commercial, Digital and Marketing teams sit at the heart of this journey – combining entrepreneurial thinking, analytical insight and creativity to build market … leading customer experience. From pricing and proposition design to intuitive digital journeys and compelling tone of voice, our teams are passionate about creating experiences that are not only effective, but genuinely enjoyable. As we continue to grow as an increasingly digitised business, our colleagues play a critical role ...

Senior Data Scientist

Hiring Organisation
Hastings Direct
Location
Bexhill-on-Sea, East Sussex, UK
Employment Type
Full-time
customers. Supporting over four million customers, every interaction with us is shaped by thoughtful design, data-led decision making and a deep understanding of customer needs. Our Commercial, Digital and Marketing teams sit at the heart of this journey – combining entrepreneurial thinking, analytical insight and creativity to build market … leading customer experience. From pricing and proposition design to intuitive digital journeys and compelling tone of voice, our teams are passionate about creating experiences that are not only effective, but genuinely enjoyable. As we continue to grow as an increasingly digitised business, our colleagues play a critical role ...

Head of Business Development

Location
Brighton, England, United Kingdom
About Graphite We’re a digital experience agency specialising in healthcare and life sciences. Through strategy, research and design, we help organisations understand what creates value for the people they serve, then turn that understanding into digital experiences that are relevant, useful and easy to use. Our work spans … Ensure the team is focused on the right opportunities Requirements Significant experience in business development (new business and marketing) within a digital, design, CX, comms, or technology‐led agency Deep understanding of pharma and healthcare, including regulatory complexity, buying dynamics and internal client realities Proven experience selling complex ...

Senior Software Engineer (Python)

Hiring Organisation
Octopus Energy
Location
Brighton, East Sussex, UK
Employment Type
Full-time
support, mentor, and raise the game of those around you. What you'll need... Deep expertise in Python, with strong software engineering fundamentals. Proven experience designing and building APIs, ideally using GraphQL.Comfort working with multiple data sources, including relational (PostgreSQL) and NoSQL databases. Excellent understanding of core software engineering … principles and best practices, and a track record of applying them to build robust, scalable, maintainable systems. Proven experience collaborating within teams and across disciplines. Experience using AI tech and tooling to augment developmentA track record of taking ownership of features from inception through to delivery. ...