1 of 1 DemandTrendPermanent IT Strategy Jobs in East Sussex

to help people live longer, healthier, happier lives - and make a better world. As aApplication support Analyst you will deliver an exceptional customer experience for Bupa Global's IT system users by swiftly and effectively responding to and resolving IT Incidents, Events, Requests and Queries. The role holder will effectively collaborate with the business … users, Bupa Global IT team, central Bupa IT teams and third-party vendors. The Application Support Analyst will be the technical expert supporting the rest of the IT Support Teams. This includes investigating and resolving complex, challenging and urgent IT issues, problems and opportunities. How you'll help … us make health happen: Carry out effective triage of the BG UK Application Support incident queue Resolve IT Incidents and Events, observing operational priority, impact and SLAs, in a timely manner, escalating where appropriate. Focus on root cause analysis and resolution for re-occurring Incidents and Events and make long term recommendations and fixes. Work on different More ❯