similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing and supporting More ❯
digital innovations to improve service delivery About you: Youre a proactive, customer-focused IT professional with a solid background in a Helpdesk or Service Desk environment, ideally within an ITIL framework. You have strong troubleshooting skills and working knowledge of Windows OS, Office 365, Active Directory, and service desk tools like Jira or Spiceworks. You're confident supporting users across … up before appointment. Person Specification About you Essential Youre a proactive, customer-focused IT professional with a solid background in a Helpdesk or Service Desk environment, ideally within an ITIL framework. You have strong troubleshooting skills and working knowledge of Windows OS, Office 365, Active Directory, and service desk tools like Jira or Spiceworks. You're confident supporting users across More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Bupa
analytical, interpersonal and communication skills are required with emphasis on achieving results and successful outcomes Graduate Calibre, IT professional Preferably a background in Science, Mathematics, Engineering or Computer Science ITIL certification to foundation level or above, with practical experience of working in an ITIL framework Detailed understanding of a number of development technologies, environments, and frameworks; such as: Azure, SOAP More ❯
