2 of 2 Permanent Microsoft 365 Jobs in East Sussex

maintain strong client relationship Perform initial diagnostics and troubleshooting on common issues Resolve first-line queries relating to: Windows OS and basic server environments Microsoft 365 (Email, Teams, SharePoint, OneDrive) Hardware (laptops, desktops, printers) Basic networking issues (Wi-Fi, connectivity) Guide users through step-by-step fixes … under pressure Ideally Experience working within an MSP environment Knowledge of networking fundamentals (DNS, DHCP, TCP/IP) Exposure to cloud platforms (Azure/M365) Industry certifications (CompTIA, Microsoft) Please make sure that your location and phone number are included in your application. ...

work independently and as part of a team. Exceptional customer service skills and engagement. 1st Line Service desk experience Experience of working with Microsoft technologies (incl. … Windows Server, DNS, DHCP, NPS) Experience of working with network technologies (Firewall, Switches, Routers, Wi-Fi) Experience in Cloud Solutions (Microsoft Office 365, Azure) This really is a fantastic opportunity for a 2nd Line Support Engineer to progress their career. If you are interested, please apply ...