Graduate Trainee Consultant
Brighton, England, United Kingdom
Cloud9 Insight
Sales team Support Delivery team with environment installations and base configuration Deliver pre-prepared product training to clients Proactively manage escalations of tickets to Microsoft for resolution Ensure all changes to client systems conform strictly to playbook and Life Cycle Management as well as Cloud9 Contract requirements Support onboarding … preferred Experience in customer success or account management Experience using CRM software and other customer management tools Knowledge of the industry and market trends Microsoft certifications passed – PL200 plus one of the following modules MB210/220/230/ more »
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