1 of 1 Permanent Problem Management Jobs in East Yorkshire

A vacancy has arisen for a Systems Support Officer within the HDigital Support and Implementation Service. The Trust's HDigital Department is responsible for the implementation, development and ongoing management and delivery of the Trust's IM&T Strategy, which aims to transform the organisation towards a 'digitised' environment with the aim to remove the use of paper where … equivalent Experience Essential Experience of Trust Systems Experience of working in a customer service or call handling environment Proven experience within software application support, configuration and software upgrades, incident management and issue resolution Experience of involvement and implementation of major systems software upgrades Experience of fault logging and issues/problem management Desirable Previous experience of working … with Hdigital systems Previous NHS experience in a relevant Healthcare setting Proven experience of working within software application role Knowledge of Hdigital systems Previous experience of fault management and systems upgrades Previous experience of working within Projects using Prince2 methodology Skills Essential Excellent communication skills, electronic, written and verbal Excellent organisational skills Excellent analytical skills Very good problem More ❯