2 of 2 Permanent Service Delivery Jobs in East Yorkshire

Salary: £50,000 - £65,000 + Bonus + Benefits Location: Hessle Opportunity to shape a growing global service proposition in a high-tech sector Global Aftersales Manager Location: Hessle Salary: £50,000 – £65,000 + Bonus + BenefitsLead our clients global service operation that puts customer care, technical precision and growth at the heart of its mission.We’re … supporting a globally respected high-tech manufacturer in their search for an Global Aftersales Manager to lead their technical support and customer service function across their customer base. This is an incredible opportunity for you to join a thriving operation and drive high service standards, engage with and support a global customer base, and coach a capable team … of engineers and technicians. The Role As Global Aftersales Manager, you’ll oversee the delivery of technical support and service works for clients across the UK and worldwide. You’ll act as the key interface between the business and its international customer base, ensuring fast, consistent, and commercially sound support and high standards of communication are maintained. As More ❯

plan Gym and retail discounts YuLife Wellbeing & ESG app Employee Assistance Programme and Virtual GP Family friendly policies including enhanced Mat/Pat leave and SPP Free Will writing service Employee Referral Scheme Employee Service Award Scheme Employee Volunteering and matched charitable donations Social events Personal & professional development budget Discounted Travel Educational trips We are looking for a … or price matching queries Accurately manages all client CRM data Responsible for internal central email inbox distribution for client requirements Participate in new sales bids when required Drive customer service excellence, best practices, and SLA adherence, working closely with the Sales, Implementation and Operations teams About you A real people person with the ability to build rapport and strong … pressure Self-motivated and pro-active an ambitious individual who has the desire to continuously learn and improve knowledge of travel and the ever-changing landscape of technology and service delivery MS Office skills (Excel, Word, PowerPoint) and knowledge of CRMs Diversity We respect and value difference and seek to create an inclusive workplace which promotes and values More ❯