Digital Experience Manager (FTC)
- Location
- Hull and East Yorkshire, England, United Kingdom
future vision for our digital customer journey, identifying opportunities to improve engagement, self-service and online customer interactions Lead the development of strategic roadmaps and business cases that support our digital transformation ambitions Partner with Marketing, IT, Data and external agencies to deliver innovative digital experiences that create … measurable value Establish a performance framework to assess website effectiveness, customer engagement and digital impact Drive the strategic adoption of AI-powered capabilities, including intelligent search, personalisation and content optimisation Identify emerging digital trends, technologies and best practices to ensure Croda remains ahead of the market ...