First Line Support Analyst
- Hiring Organisation
- Alexander Edward James Consulting Limited
- Location
- Letchworth Garden City, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £24,000
1st Line Support Analyst We are seeking a motivated and customer-focused 1st Line Support Analyst to join a growing support team based in Hertfordshire. This is an excellent opportunity for someone with … using a workforce and operational management platform, assisting with technical queries, troubleshooting issues, and delivering a high standard of customer service. Key Responsibilities Providing 1st line support to customers via telephone, email, and ticketing systems Logging, updating, and managing support tickets accurately ...