Job Description: 3rdline service desk engineer (MSP) Location: Borehamwood Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 40-48k DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rdLine Service Desk … Engineer (MSP). As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join … o Exchange and Exchange Online o SQL o Teams o SharePoint o Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rdline support technician role or perhaps you've done your time as a 2nd lineengineer and it More ❯
3rdLine Support Engineer Norfolk Are you a experienced IT professional ready to take the next step in your career? On behalf of a growing company, we're looking for a 3rdLineEngineer to join a dynamic team where … team members, handling complex escalations, and delivering solutions on client sites. Responsibilities: Act as a senior technical escalation point for 1st and 2nd line engineers. Mentor and support junior team members, fostering technical development and knowledge sharing. Own and resolve high-level support tickets and infrastructure issues. Attend More ❯
Employment Type: Permanent
Salary: £34000 - £40000/annum Training & development opportunities
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
Leidos
Description Senior 3rdLine Infrastructure Engineer Location: Huntingdon, Cambridgeshire UK Security Clearance Level: High -DV 'Developed Vetting' UNLEASH YOUR POTENTIAL We are seeking an experienced Senior Infrastructure Engineer to join our 3rdLine Service Operations team. The role involves working … collaboratively with colleagues and our customer in a critical LAN/WAN environment. The engineer will deliver technical services within a dynamic ITIL framework and incorporate Agile change delivery. At Leidos, we deliver innovative solutions through diverse and talented people committed to our customers' success. We empower our More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Leidos
Description Senior 3rdLine Infrastructure Engineer Location: Huntingdon, Cambridgeshire UK Security Clearance Level: High -DV 'Developed Vetting' UNLEASH YOUR POTENTIAL We are looking for an experienced Senior Infrastructure Engineer to join our 3rdLine Service Operations team who is able More ❯
Azure 3rdLine/Infrastructure Support Engineer - Chelmsford £50,000 + permanent benefits, Chelmsford - On-site Our client is looking to recruit an Azure Support Engineer to act as the main point of contact for 3rdLine Azure support, to More ❯
3rdline Technical Support & Project Engineer Contract: Full-time, Permanent Salary: Up to £46,(Apply online only) (Dependent on experience) Working hours:, Monday to Friday office hours (Excluding Public Holidays) 40 hours per week About the role: We are looking for an experienced and motivated … compliance and governance. Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft More ❯
3rdline Technical Support & Project Engineer Contract: Full-time, Permanent Salary: Up to £46,(Apply online only) (Dependent on experience) Working hours:, Monday to Friday office hours (Excluding Public Holidays) 40 hours per week About the role: We are looking for an experienced and motivated … compliance and governance. · Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft More ❯
I'm recruiting for a 3rdLineEngineer to join a new Managed Services Provider in Essex, where you will provide support for all IT systems as the technical "expert" in the team, whilst mentoring and coaching 2nd Line Engineers. Please note this … interaction and face-to-face coaching. This role will largely focus on resolving complex technical issues that are escalated from 1st and 2nd line support including hardware, software and network-related issues. You will identify the root cause and implement long-term solutions, operating within strict SLAs to More ❯
I'm recruiting for a 3rdLineEngineer to join a new Managed Services Provider in Essex, where you will provide support for all IT systems as the technical "expert" in the team, whilst mentoring and coaching 2nd Line Engineers. Please note this … interaction and face-to-face coaching. This role will largely focus on resolving complex technical issues that are escalated from 1st and 2nd line support including hardware, software and network-related issues. You will identify the root cause and implement long-term solutions, operating within strict SLAs to More ❯
Warning: in order to be eligible for this role you must have a full right to work in the UK About the role: The 3rdlineengineer post will be responsible for providing advanced technical support for all IT systems. They will troubleshoot technical issues … ensure systems are performing optimally, and deal with all issues that cannot be resolved within the 2nd line team. The role is to operate within stringent SLA’s delivering a high level of customer satisfaction. Key Responsibilities • Investigate and resolve technical problems that are escalated from 1st and … 2nd line support. • Manage and maintain IT infrastructure. • Handle high-priority incidents, coordinate with vendors and service providers as needed, and ensure issues are resolved within agreed SLAs. • Perform detailed analysis of recurring problems to identify root causes and implement preventive measures. • Create and maintain detailed documentation of More ❯
Warning: in order to be eligible for this role you must have a full right to work in the UK About the role: The 3rdlineengineer post will be responsible for providing advanced technical support for all IT systems. They will troubleshoot technical issues … ensure systems are performing optimally, and deal with all issues that cannot be resolved within the 2nd line team. The role is to operate within stringent SLA’s delivering a high level of customer satisfaction. Key Responsibilities • Investigate and resolve technical problems that are escalated from 1st and … 2nd line support. • Manage and maintain IT infrastructure. • Handle high-priority incidents, coordinate with vendors and service providers as needed, and ensure issues are resolved within agreed SLAs. • Perform detailed analysis of recurring problems to identify root causes and implement preventive measures. • Create and maintain detailed documentation of More ❯
Warning: in order to be eligible for this role you must have a full right to work in the UK About the role: The 3rdlineengineer post will be responsible for providing advanced technical support for all IT systems. They will troubleshoot technical issues … ensure systems are performing optimally, and deal with all issues that cannot be resolved within the 2nd line team. The role is to operate within stringent SLA’s delivering a high level of customer satisfaction. Key Responsibilities • Investigate and resolve technical problems that are escalated from 1st and … 2nd line support. • Manage and maintain IT infrastructure. • Handle high-priority incidents, coordinate with vendors and service providers as needed, and ensure issues are resolved within agreed SLAs. • Perform detailed analysis of recurring problems to identify root causes and implement preventive measures. • Create and maintain detailed documentation of More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
Job Title: Projects engineer 2/3rdline Location: Borehamwood + Hybrid Duration: Permanent Salary: up to 45k per annum DOE Benefits: 25 + company pension Training: Tailored career path with industry vendor training Do you love successfully delivering IT projects to a range of … clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career … can thrive? If so, we are looking for you to join our team as a Projects Engineer! HOW YOULL MAKE AN IMPACT · You will be responsible for the implementation of projects to our wide range of clients. This could range from simple, one-day jobs to multi-strand More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
Job Title: Projects engineer 2/3rdline Location: Borehamwood + Hybrid Duration: Permanent Salary: up to 45k per annum DOE Benefits: 25 + company pension Training: Tailored career path with industry vendor training Do you love successfully delivering IT projects to a range of … clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career … can thrive? If so, we are looking for you to join our team as a Projects Engineer! HOW YOULL MAKE AN IMPACT · You will be responsible for the implementation of projects to our wide range of clients. This could range from simple, one-day jobs to multi-strand More ❯
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
Life on the team Location: Hatfield/Milton Keynes/Nottingham Hours: 37.5 per week Hybrid Working Required to be in the office at least 2 days a week. Also, there may be requirement to be on customer site. Role More ❯