2 of 2 Permanent Autotask Jobs in the East of England

Strong networking skills – Switch config, VLAN, VPN, RADIUS (UniFi preferred) IT system and equipment installations (with safe cable management and equipment handling) Experience with PSA, RMM & Documentation tools – ideally Autotask , Datto RMM , IT Glue Key Responsibilities: Resolve technical support issues both remotely and onsite Conduct onsite installations, diagnostics, and fixes where required Perform daily infrastructure checks, backup reviews, and More ❯

including password resets, user access, group policies, multi-factor authentication, antivirus monitoring, and encryption. Provide technical support to staff and clients via phone, email, messaging, video calls, and the Autotask ticketing system. Use troubleshooting tools to diagnose and resolve IT issues. Install, configure, and upgrade hardware (PC components, network devices, peripherals) and software (OS, Office suites, productivity and monitoring More ❯