2 of 2 DemandTrendPermanent Change Manager Jobs in the East of England

smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? As Change Manager, youll lead the ITIL-based Change Management process to ensure efficient handling of technology changes, minimising service disruption and improving operational stability for MGroup and its … customers. Youll govern change lifecycle activitiesreviewing, assessing, communicating, and closing changes in line with SLAs. Youll host CABs, track KPIs, and drive continual improvement. Collaborating across teams, youll ensure changes are planned, tested, and deployed effectively. Youll manage stakeholder relationships, support onboarding, and ensure compliance with ITIL and ISO standards. Youll deliver change reports, maintain accurate records in … engagement near customer locations is expected in a hybrid working model. What youll bring? Youll hold an ITIL v4 Foundation certificate or equivalent knowledge, with a solid grasp of Change Management principles. Organised and delivery-focused, youll bring strong planning, time-management, and stakeholder engagement skills. Experience with Salesforce and ServiceNow ITSM is essential. Youll simplify complex issues, analyse More ❯

adhere to these processes at all times. Seek opportunities for continuous process improvement. Work closely with the Money Helper Pensions Dashboard teams and our suppliers to ensure that the change and release strategies are relevant and that we continually explore opportunities to use the best-in-class tools and methodologies. Ensure that key stakeholders are engaged in good time … have gone through the correct assurance steps and that integrity of the highly available production environments are maintained at all times. Regularly tracking and reporting on PIRs & KPIs for change and release. Publishing release and change schedule to keep internal and external stakeholders informed. Chair regular Operational Change Control Boards and release planning meetings. Provide approval for … organisation, ensuring value for the business and adherence to company policies. Experience of managing suppliers to ensure they meet business needs and performance targets. Demonstrate broad industry experience in change and release management and can improve change management processes towards full maturity. Ability to work collaboratively in a group with internal and external parties, actively networking with others. More ❯