1 to 25 of 31 Permanent Customer Insight Jobs in the East of England

Customer Insight and Analytics Manager leverages customer and marketing insight to optimise campaigns, enhance customer engagement, and shape data-driven strategies across marketing, digital, and customer experience functions. They lead a high-performing team, driving collaboration, innovation, and continuous improvement to support business growth … deliver exceptional customer outcomes. Client Details A leading organisation delivering trusted services to businesses and consumers across the UK. Description As the Customer Insight and Analytics Manager you will have the following responsibilities: Turn complex customer, commercial, and market data into actionable insights that shape strategy ...

meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement—enhancing customer workflows, increasing adoption … hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right ...

Head of Customer Experience (CX) will lead in making Redsquid a truly customer-first business — ensuring every client interaction, from onboarding to renewal, is seamless, consistent, and value-driven. You will protect revenue by fixing the root causes of churn, instilling customer-first behaviours across the company … Borehamwood) Permanent, Full-time Monday to Friday: 37.5 hours per week This critical role will lead the design and execution of Redsquid’s customer-centric strategy to drive customer satisfaction, retention, and revenue growth. The HCX focuses on embedding CX excellence across all touchpoints and ensuring Redsquid delivers ...

What is the role: The CRM Manager, based in our Head Office in Peterborough, will lead the planning, delivery and optimisation of customer communications across our brands, helping to strengthen customer engagement, retention and loyalty. Working closely with the trading and wider marketing teams, this role will … customer insight, segmentation and a test-and-learn approach to create targeted, commercially focused campaigns across email, SMS, push notifications, website and app channels. The role is key to driving traffic to site and supporting sales growth across our brands. What you will do: Own and deliver ...

Description About the Role As the Customer Lifecycle Marketing Manager for EMEA , you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell … retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA ...

Senior Product Manager, Customer & Data Products Job Description Job Alerts Link Senior Product Manager, Customer & Data Products Lakeside 300 Broadland Office Park Norwich, NR7 0WG, United Kingdom Posting Start Date: 9/18/26 Field of Work: Other Req Id: 770 TGS | 4C is the market‐leading … intelligence offering into new renewable technologies, including the development of a market‐leading onshore wind intelligence service. Role Purpose The Senior Product Manager - Customer & Data Products collaborates on the strategy, prioritisation and performance of TGS 4C's non-GIS customer and data product portfolio. Working closely with Research ...

team. This is a hands-on, field-based role where you will independently audit how OAL Connected systems are configured, maintained and used across customer sites, helping food manufacturers maintain retailer and BRCGS audit readiness and reduce packaging compliance risk. The role combines food industry audit expertise with practical … sites across the UK, with regular overnight stays. Some weeks will involve travel Monday to Friday. Typical time split: 40% office/60%+ customer site, with regular UK travel and overnight stays. What you will be doing Conducting structured compliance audits across customer sites, reviewing ...

wider CRM function of 7, and youll be reporting to the head of division. Its a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels such … combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers the opportunity to do both. The Role As Customer Lifecycle Marketing Manager, you will oversee the planning, build and optimisation of lifecycle campaigns that support holiday sales and customer engagement across ...

possible.The Website Experience Lead is responsible for defining and delivering Abcam's global website experience strategy, driving continuous improvement across all regions and key customer journeys and ensuring website investments generate measurable business value. This role acts as the bridge between customer needs, commercial & portfolio priorities, user experience … site role in Cambridge, UK.In this role, you will have the opportunity to:Set the strategic vision and own the global website roadmap, driving customer satisfaction, brand preference, competitive differentiation and revenue growth while balancing global consistency with regional needs.Lead continuous improvement of the end-to-end website experience ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

agency ecosystem. The role will own the strategic management of key agency relationships, ensuring partners deliver against JD's commercial objectives, growth targets and customer acquisition goals. Working across Digital Media and Performance, alongside Brand, Analytics, Finance, Procurement and Technology, the role will develop best-in-class supplier governance … with internal governance, auditing requirements and data privacy regulations. Cross-Functional Leadership Build strong relationships across Digital Media, Ecommerce, Brand Marketing, Analytics, Procurement, Finance, Customer Insight, Measurement and Data Privacy teams. Translate agency performance and commercial insights into clear recommendations for senior stakeholders. Support the Associate Director ...

eCommerce Performance, you’ll lead the strategy, coordination and execution of commercially driven digital content across UK and EU markets. You’ll bring together customer insight, data and testing to improve conversion, engagement and overall booking performance, while working closely with commercial, product and digital teams to deliver … join a collaborative eCommerce function that works closely with Digital Product, UX, Commercial and Development teams. It’s a fast-moving environment where experimentation, customer focus and continuous improvement are encouraged every day. What you’ll be doing You’ll own the end-to-end digital merchandising strategy across ...

profitability through a data‐led digital trading strategy. You’ll lead the trading calendar, onsite merchandising, navigation, search and product presentation, while using customer insight, testing and conversion optimisation to continually improve performance. Working closely with Ecommerce, Marketing, Merchandising, Technology, Analytics and Finance, you’ll influence senior stakeholders … have a proven track record of delivering online revenue growth and improving commercial performance, alongside strong analytical and commercial acumen. Experience across customer journey optimisation, conversion, onsite trading and tools such as Adobe Analytics, Contentsquare and advanced Excel is highly desirable. Most importantly, you’ll be a confident manager ...

design-led lifestyle business. This is a pivotal leadership role, responsible for building and integrating a high-performing digital ecosystem across ecommerce, performance marketing, customer intelligence, and digital platforms. You'll work closely with the brand and creative teams to ensure digital excellence aligns with a bold, culturally resonant … marketing in the US, UK, Europe, Middle East, and Asia-Pacific. Lead performance marketing across paid social, search, email, SMS, affiliate, and retargeting. Champion customer insight, segmentation, and behavioural analytics to inform product and marketing strategy. Collaborate with brand and creative teams to ensure digital storytelling reflects ...

across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. About the Role At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs … more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success ...

science and product developments in the industry, particularly where it relates to QEC software Represent the voice of developers and users within Riverlane, ensuring customer insight shapes product direction, messaging and the developer experience Be a key member of a collaborative Marketing team of 6-8 people What ...

engineering, science and product developments in the industry, particularly where it relates to QEC softwareRepresent the voice of developers and users within Riverlane, ensuring customer insight shapes product direction, messaging and the developer experienceBe a key member of a collaborative Marketing team of 6-8 peopleWhat we needExperience ...

there is no established answer and you'll have the autonomy to explore them seriously. Your work sits at the intersection of software engineering, customer insight, and product thinking; it's rare to find all three in one role. You'll use and help shape how our client … core part of how the team works. The scope is genuinely broad: a typical day could see you balancing technical prototypes, customer interviews, and competitor teardowns. What makes you a great fit Proven experience using AI coding tools. You've used them extensively, understand their limitations, and have developed ...

International Transfers, from conceptualization and launch to continuous improvement. Drive improvements across product features, operations, marketing, and process controls to deliver a better customer experience. Act as Product Owner for an Agile squad, working closely with engineers and UX designers to translate business needs into product requirements and priorities. … Manage and prioritize the product backlog based on customer needs, business goals, and data. Work closely with Engineering, UX, Marketing, Operations, Regulatory, and other teams to ensure timely delivery of product initiatives. Use data, customer insights, and market trends to identify opportunities and guide product decisions. Partner with ...

define product strategy, prioritize investments, and ensure product development aligns with overall business objectives. The successful candidate will develop a deep understanding of customer use cases, industry trends, and market opportunities, providing critical input into product roadmaps while supporting go-to-market activities and stakeholder engagement. Key Responsibilities Develop … refine, and communicate product vision, strategy, and roadmaps aligned with customer needs and business objectives. Take ownership of product capabilities and initiatives, leading them from concept through delivery and adoption. Work closely with development and design teams to manage product backlogs, define requirements, and make informed prioritization decisions. Collaborate ...

collaborate with Engineering, Design, Support, Marketing, and Product to deliver improvements within priorities. The role requires practical website-building experience and a strong customer insight mindset. #J-18808-Ljbffr ...

products, power DataCosmos — our geospatial platform — and ensure our solutions are accessible, valuable, and easy to use. By combining space technology, data science, and customer insight, the team helps organisations turn complex data into action and create positive change on Earth. What will you be doing? You will ...

looking for a mid or senior level engineer to join their innovation incubator team, working on exciting and exploratory projects involving software engineering, customer insights, and product development. The role offers a salary range of £55,000-£75,000, hybrid working conditions, and an investment in learning and development ...

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please … support with your application, please let us know in your application or throughout the process. The role As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd ...

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please … support with your application, please let us know in your application or throughout the process. The role As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd ...