East Cambridgeshire District Council is looking for an ICTSupport Officer to help drive forward our modern, customer-focused digital services. Location: Ely, CB7 4EE Salary: £33,699 – £38,220 per annum plus benefits Job Type: Full Time, 1x Permanent, 1x Fixed Term Contract Closing Date: Friday 5 December 2025 About Us: East Cambridgeshire boasts excellent transport links … and healthiest places to live. East Cambridgeshire District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. ICTSupport Officer - The Role: In this role you will work within the ICT Service team, delivering support for the council’s hardware and software infrastructure. You … ll collaborate closely with the ICTSupport Team Leader and liaise effectively with the ICTSupport and helpdesk Team and third-party organisations. ICTSupport Officer – Key Responsibilities: - Provide 2nd line IT technical support for the council’s IT systems for officers, members & Trading Companies using the council’s ticketing system - Maintain the More ❯
East Cambridgeshire District Council is looking for an ICTSupport Officer to help drive forward our modern, customer-focused digital services. Location: Ely, CB7 4EE Salary: £33,699 - £38,220 per annum plus benefits Job Type: Full Time, 1x Permanent, 1x Fixed Term Contract Closing Date: Friday 5 December 2025 About Us: East Cambridgeshire boasts excellent transport links … and healthiest places to live. East Cambridgeshire District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. ICTSupport Officer - The Role: In this role you will work within the ICT Service team, delivering support for the council's hardware and software infrastructure. You … ll collaborate closely with the ICTSupport Team Leader and liaise effectively with the ICTSupport and helpdesk Team and third-party organisations. ICTSupport Officer - Key Responsibilities: - Provide 2nd line IT technical support for the council's IT systems for officers, members & Trading Companies using the council's ticketing system - Maintain the More ❯
East Cambridgeshire District Council is looking for an ICTSupport Officer to help drive forward our modern, customer-focused digital services. Location: Ely, CB7 4EE Salary: £33,699 £38,220 per annum plus benefits Job Type: Full Time, 1x Permanent, 1x Fixed Term Contract Closing Date: Friday 5 December 2025 About Us: East Cambridgeshire boasts excellent transport links … and healthiest places to live. East Cambridgeshire District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. ICTSupport Officer - The Role: In this role you will work within the ICT Service team, delivering support for the council s hardware and software infrastructure. You … ll collaborate closely with the ICTSupport Team Leader and liaise effectively with the ICTSupport and helpdesk Team and third-party organisations. ICTSupport Officer Key Responsibilities: - Provide 2nd line IT technical support for the council s IT systems for officers, members & Trading Companies using the council s ticketing system - Maintain the More ❯
East Cambridgeshire District Council is looking for an ICTSupport Officer to help drive forward our modern, customer-focused digital services. Location: Ely, CB7 4EE Salary: £33,699 - £38,220 per annum plus benefits Job Type: Full Time, 1x Permanent, 1x Fixed Term Contract Closing Date: Friday 5 December 2025 About Us: East Cambridgeshire boasts excellent transport links More ❯
Our blue-chip client is recruiting an IT Customer Support specialist to provide first-line support for technical and account queries, triaging tickets based on urgency and impact, setting clear priorities and escalating more complex issues. You will maintain accurate records of technical issues, and solutions provided, as well as expanding and maintaining service documentation and client knowledge … base through guides and online demonstrations. You will aid in the advancement of our clients support infrastructure and suggest improvements in processes. As you settle into the role, you will gain the opportunity to work with Development and QA teams around testing, low code tools and DevOps support. You will have at least 2 years of IT related experience … excellent inter-personal and customer facing skills. Have solid IT support experience using Windows, AD etc. Any exposure to SQL would be beneficial. As this role is based onsite in Hatfield, you will ideally be within commutable distance. A starting salary of up to £30,000 plus benefits is on offer to the right candidate. More ❯
Our blue-chip client is recruiting an IT Customer Support specialist to provide first-line support for technical and account queries, triaging tickets based on urgency and impact, setting clear priorities and escalating more complex issues. You will maintain accurate records of technical issues, and solutions provided, as well as expanding and maintaining service documentation and client knowledge … base through guides and online demonstrations. You will aid in the advancement of our clients support infrastructure and suggest improvements in processes. As you settle into the role, you will gain the opportunity to work with Development and QA teams around testing, low code tools and DevOps support. You will have at least 2 years of IT related experience … excellent inter-personal and customer facing skills. Have solid IT support experience using Windows, AD etc. Any exposure to SQL would be beneficial. As this role is based onsite in Hatfield, you will ideally be within commutable distance. A starting salary of up to £30,000 plus benefits is on offer to the right candidate. More ❯
