2 of 2 Permanent ISO/IEC 20000 Jobs in the East of England

solutions for IT Operational Teams within PowerShell. You will be a key member of the team, developing and maintaining the automation codebase, responsible for leading the support of tools / automations for key customers, automating existing test scenarios to deliver solutions for both internal and customer systems. You should be able to demonstrate excellent communication skills, work within an … you think this could be you, and you'd enjoy working for a leading global technology business, then apply today! What you'll do Develop scripted solutions to replace / supplement business processes. Review requirement documentation and develop workflow-based automation. Act as a SME for number of solutions developed by the team and support / assist end … users to leverage complete benefit of the solution. Continual delivery of new applications / features to a high quality by consistently reviewing other developers code and communicating / providing feedback when required. Stakeholder engagement will be key, and you will establish and maintain good relationships with the stakeholders both internally and in the customer organisation, and the various More ❯

for large scale nationwide projects. Perform Pre Cable and Pre deploy duties in cases where circuits and client sites are yet to be delivered or readied by vendors. Troubleshoot / Investigate and rectify circuit connection errors & circuit / hardware down scenarios using ServiceNow ticketing system and working closely with internal teams. Participate in a Rota system to provide … out of hours migration / switch over works providing on-site support if required to client premises nationwide. Perform Hardware upgrades on legacy equipment and re-cable as instructed. Participate in on-call / out of hours duties on various planned and unplanned Infrastructure upgrades, faults and expansion projects. Work with Senior Data Centre Technicians to plan in … order of received tickets, workload for each day. Keep in line with internal and client agreed SLAs surrounding time taken to deliver each ticket / site deployment dependent on geographical location. Maintain a professional and disciplined approach at all times when working within Exponential-e Client Premises, Data Centres & Telephone Exchanges. Uphold adherence to ISO 9001, ISO More ❯