5 of 5 Permanent ITIL Certification Jobs in the East of England

team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure ...

team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure ...

performance Contribute to continuous improvement and share best practices Your profile At least 5 years of experience in PLM/Windchill support Familiar with ITIL best practices (ITIL certification being an advantage) Ability to understand and analyze code, investigate incidents, and propose solutions Experience with monitoring tools ...

clear, user-friendly guidance. Strong attention to detail and ability to document technical information accurately. Bachelor’s degree within Information Technology or relevant field. ITIL certification is desirable. Microsoft 365 fundamentals (understanding of Microsoft cloud solutions). ...

causes and drive continuous improvement. Strong communication skills with experience engaging technical and non-technical stakeholders at all levels of an organisation. Knowledge of ITIL or other IT Service Management frameworks, with experience supporting change management and problem management processes. Relevant Microsoft, CompTIA or ITIL certifications would ...