2 of 2 Permanent Infrastructure Support Engineer Jobs in the East of England

Contract type: Standard | Business Unit: Information Technology Life on the team In this role you will be providing 3rd Line technical support to the hardware and software of the desktop environment, including SCCM, Group Policy, and deployed applications. In addition you will be assisting in the creation and management … implementation of software and hardware fixes and upgrades Documentation of all technical solutions within the Service Desk knowledge base Provision of technical support and training to 1st and 2nd Line Service Desk Analysts Testing and documentation of new hardware Writing of user documentation to support the front office ...

Ball Corporation in Luton, UK is seeking a Functional Analyst, Site Support to provide IT end-user support and manage enterprise systems. You will troubleshoot issues, guide incident resolution, and contribute to service delivery across multiple locations. The role requires strong communication and collaboration skills, experience with ServiceNow ...