3 of 3 Permanent Knowledge Transfer Jobs in the East of England

user-focused solutions. Contributing to service continuity, disaster recovery, and major incident management activities Producing and maintaining technical documentation to support system understanding and knowledge transfer Participating in change and problem management processes, including Change Advisory Boards (CAB). In addition to technical delivery, you will function … description and person specification attached. Person Specification Qualifications Essential Advanced professional IM&T qualification or relevant degree together with relevant extensive practical IT knowledge/experience, i.e. substantial knowledge of ICT procedures; detailed level of IT operating systems; database management. Evidence of on-going continual personal development ...

into benefits to be realised Experience with implementing Voice Automation and market leading CRM Ability to understand and optimise our customer journeys Ability to transfer knowledge of outcomes and methods to team members and key stakeholders #J-18808-Ljbffr ...

enhancements, and defect resolution. Support internal audits, compliance reviews, and regulatory requirements where required. Gather business requirements, facilitate workshops, and deliver user training and knowledge transfer. Investigate system issues, perform root cause analysis, and provide effective problem resolution. Serve as a key link between business teams and Finova, ensuring … years' experience in an IT support role. Experience operating within a regulated industry, with financial services or banking experience considered an advantage. Strong working knowledge of Microsoft technologies, including Office 365, Teams, Windows 11, Azure, Intune, SharePoint, OneDrive, Active Directory, Azure Active Directory, and mobile device management ...