3 of 3 Permanent Major Incident Management Jobs in the East of England

VisionPLUS card processing platform and its integrations Serve as the primary senior technical contact for client, handling complex queries, escalations, and design discussions Lead major incident management, including deep‐dive diagnostics, cross‐team coordination, and root‐cause analysis. Provide hands‐on support for critical production issues across … analysis, and data troubleshooting) Proven experience designing and supporting API‐based and event‐driven integrations with mainframe systems Strong background in production support, complex incident management, and root‐cause analysis in 24×7 environments Ability to balance architectural ownership with hands‐on execution when required Fluent Italian ...

compliant. Troubleshoot and resolve complex infrastructure issues, identifying root causes and implementing permanent solutions. Support infrastructure projects, technical implementations and service improvements. Contribute to major incident management, problem management and continual service improvement. Automation & Continuous Improvement Identify repetitive operational tasks and develop automation solutions to improve … automation using PowerShell, Power Automate, Python and other suitable technologies. Develop automated deployment, monitoring, reporting and administrative processes. Support Infrastructure as Code and configuration management where appropriate. Document automation solutions and share knowledge across the wider ICT team. Promote automation best practices and continuous improvement. Collaboration Work closely with ...

best technology, manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? We're looking for a proactive … teams, customers, and stakeholders to maintain service excellence. Alongside operational leadership, you'll play a key role in developing your team through coaching, performance management, wellbeing support, and creating an inclusive environment where colleagues feel empowered to succeed. What youll bring Experience leading teams within a Service Desk, National ...