Priority Software Support Coordinator will be responsible for overseeing and managing the daily operations of the Enterprise Resource Planning (ERP) system. This includes providing technical support, troubleshooting issues, coordinating system developments and upgrades, and ensuring seamless integration with other business processes. The ideal candidate will possess a strong understanding of ERP systems, excellent communication skills, and the ability to … collaborate with various stakeholders to optimise system performance. Duties and Responsibilities of Priority Software Support Coordinator: Technical Support: Provide first-level support for ERP system users, addressing and resolving issues in a timely and efficient manner Collaborate with IT and external ERP support provider to troubleshoot and resolve technical problems related to the ERP system Monitor system performance and proactively identify areas for improvement User Training: Develop and deliver training programs for ERP system users to enhance their understanding of system functionalities Create user guides and documentation to assist users in navigating and utilising the ERP system effectively Coordination and Communication: Collaborate with internal departments to gather feedback and requirements for systemMore ❯
Sharnbrook, Bedfordshire, United Kingdom Hybrid / WFH Options
Unilever
skilled business analyst to join our team to support the establishment and lead the implementation of Experimental Data Capture Systems such as Laboratory InformationManagementSystem (LIMS) to manage the entire lifecycle of laboratory and pilot plant data, from inventory management, batch making to measurement, ensuring full tracibility of the data and seamless … integration standards. Stakeholder Communication: Serve as a liaison between lab/pilot plant users, software vendors, and IT teams to ensure clear understanding and alignment throughout the project lifecycle. System Validation & Testing: Support the development and execution of test plans, including user acceptance testing (UAT), to validate LIMS functionality against business requirements. Change Management & Training: Develop training … training sessions to ensure smooth adoption of LIMS solutions. Data Integrity & Governance: Track data quality in LIMS and hold digital leads accountable to close data gaps. Continuous Improvement: Monitor system performance and user feedback to identify areas for ongoing improvement and innovation within the LIMS environment. System Maintenance and Troubleshooting: Manage ongoing system maintenance, troubleshoot data inconsistencies More ❯
analysis Deliver automation projects by leading automation development lifecycle from inception to potential industrialisation including specification, design, architecture and coordination with stakeholders Design the architecture for closed-loop automation system, which includes both robotic systems and the software integration. Ensure the design meets all technical and business requirements Design, build and maintain robotic systems tailored for the automation processes. … of sample management and relational databases. Programming Languages and ManagementSystems : Experience coding in Python Experience with LIMS (Laboratory InformationManagementSystem) design and administration. Preferred technologies: SAP, Labware, LIMS, ELN, OpenLab, Empower, OneCDS, Hamilton, Beckman Coulter, Thermo Scientific, automated liquid handlers. Analytical Techniques and Automation : Experience developing and executing biopharmaceutical More ❯
Papworth's Trials Unit Collaboration (PTUC) and is based in the Heart and Lung Research Institute (HLRI), near Royal Papworth Hospital on the Cambridge Biomedical Campus. The Data Management (DM) team works within PTUC to generate high quality data for our trials. About the role: This role is integral to the DM team, and it is an excellent … opportunity to utilise your clinical trial data management skills in all study types, including CTIMPs, devices and multi-site studies. Being involved at all trial stages, from protocol design to database lock. The post holder will be responsible for designing, implementing, and maintaining database systems and resources for the recording of clinical trials data, ensuring that they are … Experience using of SQL databases (e.g., PostgreSQL.) Experience of running web servers and data servers. Desirable Expertise in using the OpenClinica (version 3 or 4) data managementsystem Good knowledge of GCP requirements and all aspects of information governance and related legislation for electronic data capture and data base validation. Experience working in a clinical More ❯
The Cybersecurity team, within the IT department, is responsible for information and Cybersecurity. Responsibilities include information and cybersecurity risk management, and ensuring compliance to CAA, NIS and ISO27001 standards. The team also works closely with our majority shareholders, and partners, such as retailers, ground handlers, as well as suppliers, to ensure a joined-up … approach to information and cyber security. We are seeking a highly skilled and motivated IT Cyber Security Engineer, with a passion for protecting digital assets against cyber threats, to join our dynamic team. The successful candidate will have a strong technical background and a thorough understanding of IT systems, which is essential for effectively securing our infrastructure, systems … and networks. Expertise in information security, risk management and compliance is essential, as is a commitment to defending against cyber threats and integrating security across all layers of our IT environment to protect organisational data and technology. This role focuses on detecting, investigating, and responding to cybersecurity threats and incidents, while also managing BAU security tasks More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Philips International
outcomes. Your role: Analyze Operational Performance Conducts thorough analysis and creates insightful reports comparing actual service delivery outcomes against predefined performance targets to inform strategic decision-making. KPI Management and Reporting Oversees the end-to-end process of data mining, management, and reporting for key performance indicators (KPIs), supporting ongoing performance monitoring, root cause analysis, and … Proficiency : Strong analytical skills with proficiency in MS Excel, data analysis, reporting, and continuous improvement methodologies such as Lean Six Sigma. Familiarity with customer service tools and service management frameworks like ITIL. Effective Communication & Collaboration : Excellent communication and interpersonal skills, with the ability to engage effectively with customers, cross-functional teams, and leadership across geographies. Problem Solving & Stakeholder … Management : Proven ability to identify and resolve complex issues while managing diverse stakeholders with attention to detail and a passion for learning and collaborating with others. Educational & Role Readiness : Bachelor's degree in Business Management, InformationSystemsManagement, or Data Analytics or equivalent with 3+ years of experience. You must be able More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Cambridge University Press
Security SMT, tasked with driving the organisation's security governance, risk, and compliance strategy. This position engages across all levels of the business, ensuring regulatory compliance, effective risk management, and robust assurance processes to support decision-making by the Senior Leadership Team. You will deliver a robust Security Assurance Framework, oversee supplier assurance activities, and maintain relevant ISO … managing the GRC team to achieve compliance and team success in the organisation. Oversees vendor relationships to ensure protection of Cambridge global people and assets. Aligns attack surface management (ASM) process with GRC objectives and provides updates on mitigation progress. Integrates AI governance with relevant GRC frameworks to meet regulatory standards. Manages certifications like ISO 27001, 42001, Cyber … Policy Framework. About you We are looking for a highly skilled and experienced professional with the following expertise: Proven experience managing an Information Security ManagementSystem (ISMS), including ISO 27001 certification. Strong working knowledge of security threats and proportionate mitigations, as well as supply chain security management systems. A minimum of 3 years More ❯
the features and benefits of our products and solutions. Conduct in-depth assessments of customer environments and requirements to architect effective solutions. Create and present compelling technical proposals, including system architectures, integration plans, and project timelines. Provide thought leadership on industry trends, challenges, and the competitive landscape to inform sales strategies. Liaise with product management and engineering … answer technical queries for customers across the Sales Cycle, including information security, risk, architecture, and platform performance. Individuals will have access to our content managementsystem, Responsive, to find detailed answers that can be leveraged to support fast response to customers in support of their decision making process. Required Qualifications: 5+ years of experience in … preferably in payments, fintech, financial services, or similar Experience with identifying customer requirements and experience in documenting these for handover to other internal teams Strong understanding of software development, system integration, and relevant technologies Proven ability to articulate complex technical concepts to both technical and non-technical audiences. Exceptional presentation, communication, and interpersonal skills. Experience with CRM tools (such More ❯
Birchanger, Hertfordshire, United Kingdom Hybrid / WFH Options
Solus Accident Repair Centres
Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change … this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop managementsystem) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand of business systems and solutions. Work with the Systems … Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests Provide guidance and support to the wider IT team More ❯
Stansted, Birchanger, Essex, United Kingdom Hybrid / WFH Options
Solus Accident Repair Centres
Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change … this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop managementsystem) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand of business systems and solutions. Work with the Systems … Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests Provide guidance and support to the wider IT team More ❯
and optimisation of our core digital platforms, with a growing emphasis on AI-powered innovation and data-driven transformation. From overseeing key systems like our Learner ManagementSystem (LMS), Salesforce CRM, AI tools, Power BI, and HR systems, to managing central SQL databases and integration processes—this role is all about unlocking smarter, more connected, and scalable … personalise learning. Data Governance : Ensure data accuracy, consistency, security, and compliance across all platforms. Business Intelligence : Develop reporting frameworks (e.g. Power BI) to deliver actionable insights for decision-making. System Reliability : Oversee application performance, issue resolution, updates, and maintenance. SQL & Integration : Maintain central SQL databases and ensure seamless integration across digital tools and platforms. User Empowerment : Lead training and … protection and cybersecurity best practices across all systems and workflows. Documentation : Produce clear, up-to-date documentation for all systems, processes, and enhancements. Digital Advisory : Provide expert guidance on system use and promote innovation across the organisation. e-Learning & Innovation : Collaborate on projects exploring VLEs, digital pedagogy, and AI-driven learning tools. Essential Qualifications: Educated to degree level or More ❯
and optimisation of our core digital platforms, with a growing emphasis on AI-powered innovation and data-driven transformation. From overseeing key systems like our Learner ManagementSystem (LMS), Salesforce CRM, AI tools, Power BI, and HR systems, to managing central SQL databases and integration processes-this role is all about unlocking smarter, more connected, and scalable … personalise learning. Data Governance : Ensure data accuracy, consistency, security, and compliance across all platforms. Business Intelligence : Develop reporting frameworks (e.g. Power BI) to deliver actionable insights for decision-making. System Reliability : Oversee application performance, issue resolution, updates, and maintenance. SQL & Integration : Maintain central SQL databases and ensure seamless integration across digital tools and platforms. User Empowerment : Lead training and … protection and cybersecurity best practices across all systems and workflows. Documentation : Produce clear, up-to-date documentation for all systems, processes, and enhancements. Digital Advisory : Provide expert guidance on system use and promote innovation across the organisation. e-Learning & Innovation : Collaborate on projects exploring VLEs, digital pedagogy, and AI-driven learning tools. Essential Qualifications: Educated to degree level or More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
Stevenage An excellent opportunity to join our InformationSystems Engineering UK team as we take a transformative step to build in house skills and knowledge. Salary : £45,000 - £66,000 depending on experience Dynamic (hybrid) working : 2-3 days per week on-site due to workload classification Security Clearance : British Citizen Restrictions and/or limitations relating to … CARL Source's (SLM) whilst also having the skills and confidence to work on new solutions. What we're looking for from you: A broad level of technical information technology and informationsystems knowledge in a defence level environment covering application systems, databases, servers and desktop integration primarily for Windows based systems but with expectation to … ELM and Carl Software's CARL Source's (SLM) Eligibility to hold DV clearance and experience of working on secret and above networks. Experience of enterprise application lifecycle management of informationsystems including acquisition, testing, release and deployment, as well as appreciation operational needs. Ability to coordinate resources from internal and external sources with a good More ❯
Milton Keynes, Bedfordshire, South East, Buckinghamshire, United Kingdom
MPI Limited
Sales Operations & CRM System Lead Department: Sales HQ Type of Position: Permanent Location: UK Reporting to: Sales HQ Manager About The Company Imagine being part of a Global leader, where innovation and customer satisfaction drive everything we do. Join our Sales HQ team for an exciting new challenge. Primary Objective: Increase sales productivity, effectiveness, and revenue. The Role: Join … our client as Sales Operations & CRM System Lead; overseeing and optimising our CRM, providing valuable insights and analysis to help enhance the productivity and efficiency of our sales teams. You'll own and maintain data integrity and be responsible for mapping our sales processes. Key Responsibilities: CRM Management: Oversee and maintain, the development and utilisation of the … Provide training and the supporting material to the sales teams on tools and processes. Performance Metrics: Using objectives and key results to measure effectiveness of sales operations initiatives. Management insights: provide insights on customer behaviour product sales gaps and pricing anomalies. Essential skills, education, and experience: Degree or HNC/D in Business Administration, informationmanagementMore ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Softwerx
maximising their investment in Microsoft Purview and associated Microsoft 365 and Azure technologies. This includes advising on, designing, and implementing end-to-end data governance, compliance, and risk management solutions. Experience across all the Purview capabilities is essential from DSPM for AI, DLP, IP, IRM, Communication compliance and DLM. Experiencing in deployment of Purview for data discovery, classification … capabilities with business policies and requirements. Create and maintain technical project documentation Provide support to customers Essential Experience Delivering Purview workshops Deep current Purview knowledge Data Loss Prevention Information Protection DSPM for AI Insider Risk Management Communication Compliance eDiscovery Data Lifecycle ManagementInformation and Data Classification Knowledge around the Microsoft 365 service More ❯
largest nuclear projects at Sizewell C! The Sizewell C (SZC) project requires a Data Analyst to contribute to the Civil Works Alliance Supply Chain team, focusing on data management and analysis. The role involves developing data management tools and processes to support strategic decision-making and information quality. Key Responsibilities Gather information from multiple sources and develop reports for Supply Chain Performance Reviews, Risk Management, Programme Management, and Budget Management. Create Power BI dashboards and migrate existing ones as needed. Manage data stewardship and data quality in procurement systems. Improve data quality across the Civils Works … Alliance through effective database use and training. Identify opportunities to leverage data for product development and organizational capabilities. Collaborate with analysts to collect, clean, and verify data integrity. Investigate system anomalies and provide insights. Perform bespoke data analyses for process and product improvements. Validate and analyze datasets. Develop semi-automated analytical processes for standard datasets. Document analytical procedures. Present More ❯
largest nuclear projects at Sizewell C! The Sizewell C (SZC) project requires a Data Analyst to contribute to the Civil Works Alliance Supply Chain team, focusing on data management and analysis. The role involves developing data management tools and processes to support strategic decision-making and information quality. Key Responsibilities Gather information from multiple sources and develop reports for Supply Chain Performance Reviews, Risk Management, Programme Management, and Budget Management. Create Power BI dashboards and migrate existing ones as needed. Manage data stewardship and data quality in procurement systems. Improve data quality across the Civils Works … Alliance through effective database use and training. Identify opportunities to leverage data for product development and organizational capabilities. Collaborate with analysts to collect, clean, and verify data integrity. Investigate system anomalies and provide insights. Perform bespoke data analyses for process and product improvements. Validate and analyze datasets. Develop semi-automated analytical processes for standard datasets. Document analytical procedures. Present More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
Do you have any experience of IT project management for Programmes and commercial applications? We have an opportunity to help shape the future of the team; bring ideas, fresh insights and potentially new ways of working. Salary : Circa £50,000 to £65,000 depending on experience Dynamic (hybrid) working : 2-3 days per week on-site due to … available for paternity leave, neonatal leave and fertility testing and treatments Facilities : Fantastic site facilities including subsidised meals, free car parking and much more... The opportunity: As an InformationSystems (IS) Project Manager, you will be involved in topics as varied as the dematerialization of transversal business processes and the implementation of solutions and interfaces with tools like … as well as supporting the different projects for instance SAP S/4 migration that is in progress all across the MBDA Group. This role falls within the InformationSystems (IS) area of MBDA; as part of InformationManagement (IM), the IS team focusses on delivering IT solutions that are used to support the More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
AWD Online
come to know and love. By stepping into the pivotal IT Administrator/Systems Administrator role within the TechOps team, you will be responsible for IT and user administration, system maintenance, IT documentation, IT auditing, MSP liaison, IT project delivery, user training, and more. As a successful candidate you will join a company that value their employees, offers career … development opportunities and a generous benefits package. DUTIES Your duties as the IT Administrator/Systems Administrator include: Overseeing on-premise and cloud technologies, including file system and permissions management, device and software management via Microsoft Intune, as well as identity and access management across platforms like Microsoft 365 Setting up and issuing … database Responding to user requests, discussing solutions, and providing required equipment Coordinating the delivery of IT services in satellite offices by working closely with non-technical representatives Supporting with system audits, such as checking access rights and reporting on inactivity Collaborating with the remote managed service provider (MSP) to provide deskside support Representing the TechOps team across the company More ❯
functions including Production Services, Finance, and IT, all working together to deliver high-quality service and innovation to our clients. The Opportunity We are currently seeking a Change Management Team Leader to join our high-performing Production Support function. This is a pivotal role responsible for leading a team of Change Coordinators, overseeing workload distribution, ensuring team performance … sessions Monitor and manage team attendance and flexibility to ensure cover at all times Promote a culture of accountability, development, and high performance Finance Ensure accurate and timely ManagementInformation for audit and billing Support the identification of revenue opportunities through process improvements What Were Looking For Proven team leadership capability Logical and methodical approach to … problem-solving Ability to work under pressure and to tight deadlines Excellent stakeholder engagement Confident with Microsoft Excel and general IT systems Experience in people management and coordinating team workloads Paragon is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age More ❯
new industry vertical applications. Your duties and responsibilities will include: Design, development, maintenance, and enhancement of software products adhering to the product architecture Implementation of automated testing Configuration management and management of build Technical documentation of software design Required Skills & Experience Essential You must have all of the following: Professional experience building server-side applications in … following: Experience working with Docker containers Professional experience building client-side applications in JavaScript Professional experience integrating front-end components Experience with React in Javascript Experience with Geospatial InformationSystems (GIS) or web mapping … Experience within the telecommunications and/or utilities industries Knowledge of Node.js design and development Enterprise Integration especially web services Experience working in an Agile environment Experience with Linux system architecture/administration and supporting network architecture Experience working in cloud infrastructure (AWS, GCP, or Azure) Knowledge of or experience with: OpenLayers, PostGIS, Pyramid, Shapely, Turf, and SQLAlchemy Education More ❯
requests or assisting users to log their own requests ensuring that the minimum data set required for any given request is met. The Enterprise Service Management (ESM) System will provide a framework and structure for this information, but it is important for the Service Desk Analyst to use their own initiative when placing requests. Managing … end user expectations through a structured SLA and Priority system while providing meaningful updates and information throughout the life-cycle of the request. The incumbent will be expected to convey complex technical information to members of staff in a non-technical fashion. Responsible for the creation of user accounts and associated mailboxes, system level More ❯
Select how often (in days) to receive an alert: 2nd Line Engineer - Mobile Device Management (MDM) Location: UK - Hatfield, UK - Milton Keynes, UK - Nottingham Job-ID: 214344 Contract type: Standard Business Unit: Information Technology Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield/Milton Keynes/Nottingham - Full time on … It includes device enrolment, policy enforcement, and 3rd line technical support for complex issues. Leveraging tools such as MECM, Azure, Intune, Workspace ONE, and DevOps, the service standardises operating system builds, ensures hardware compatibility, and manages configuration settings across client and server platforms. Regular compliance assessments align environments with Computacenter's technical and security standards for Windows 10+ and … and consistent device estate tailored to meet customer requirements. What you'll do As a 2nd Line Mobile Device Management Analyst, you will support the mobile operating system environment and managed service customer. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX, etc. More ❯
of experience to help drive the delivery of projects involving cloud infrastructure and SaaS applications. The ideal candidate will have practical knowledge of both Agile and Waterfall project management methodologies and hands-on experience coordinating cross-functional teams. Exposure to Oracle Cloud Infrastructure (OCI) is highly desirable, while familiarity with AWS and Microsoft Azure is a strong plus. … level professional looking to grow their expertise in enterprise cloud transformation and modern SaaS platforms. Enigen is a multi-award-winning Oracle Partner, delivering CX and Supply Chain Management (SCM) technology implementations across a wide range of sectors. With over 15 years' experience, Enigen has one of the largest portfolios of customers implementing Oracle applications Key responsibilities include … to undertake other relevant and appropriate duties as reasonably required. Travel should be expected as part of this role. Experience required: 3-5 years of experience in project management, preferably in IT or software environments. Demonstrated ability to manage projects using both Agile (e.g., Scrum, Kanban) and Waterfall methodologies. Experience with cloud platforms (preferably Oracle Cloud Infrastructure, AWS More ❯
documentation, process improvement, and service excellence. Act as the primary escalation point for infrastructure issues affecting enterprise operations. Enterprise Infrastructure Operations Oversee the implementation, support, and life cycle management of on-premises infrastructure, including: Windows and Linux enterprise server environments Virtualisation platforms (eg, VMware vSphere, Hyper-V) Enterprise storage systems (SAN, backup/restore, archival) Identity and access … Lead technical resolution of high-impact incidents, performing root cause analysis and implementing long-term fixes. Maintain relationships with infrastructure vendors, hardware providers, and service partners. Project & Change Management Direct on-premises infrastructure initiatives, including platform upgrades, server refreshes, and data centre improvements. Ensure strict compliance with change management procedures and enterprise IT governance frameworks (eg … IT teams to support broader digital and infrastructure strategies. Security, Risk, and Compliance Ensure all infrastructure aligns with internal security policies and external regulatory requirements. Work closely with information security and audit teams to address risks, enforce access controls, and ensure audit readiness. Maintain and test enterprise disaster recovery and business continuity solutions for infrastructure resilience. budgeting, cost More ❯