10 of 10 DemandTrendPermanent Proactive Monitoring Jobs in the East of England

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are More ❯

the ISOC for Tier 1, Tier 2 and Tier 3 support functions Resolution of full range of technical support issues. Effectively communicate with customers, and within the company. Provide proactive monitoring and management of services to all customers. Be able to work without continuous supervision and be trusted to provide professional support services to Intercitys customers To be More ❯

AZ-104 or higher; AZ-305/MS-700 desirable) - Knowledge of Windows Server, AD (on-prem & Azure AD), networking, and endpoint management (Intune, Defender) - Hands-on experience with monitoring, automation, and backup/recovery tools - Excellent troubleshooting, communication, and collaboration skills Perks & Benefits: - 33 days' holiday (with the option to buy more) - Pension, bonus scheme & death in service More ❯

integration between the database and server infrastructures. Develop and implement server and database deployment strategies in alignment with trust growth plans and project initiatives. Lead the team on proactively monitoring server and database environments, identifying and addressing performance bottlenecks and potential issues to maintain optimal system performance. Engage in capacity planning exercises to ensure server and database resources meet More ❯

scripting tools Lead the implementation of security and compliance best practices, including RBAC, Key Vault, and Azure Policies Work with engineering teams to ensure high-availability, disaster recovery, and proactive performance monitoring (App Insights, Azure Monitor) Collaborate on incident resolution, deployment strategies, and performance tuning Mentor junior engineers and promote a culture of knowledge sharing and DevOps excellence … of Git and version control workflows in a collaborative team Comfortable in Agile/Scrum environments using tools like Jira and Confluence Experience supporting production systems, including observability and monitoring Desirable: Experience in regulated industries (e.g., financial services, healthcare) Working knowledge of MongoDB or similar document-oriented databases Familiarity with Golang or Python to support infrastructure tooling Microsoft certifications More ❯

response to cyber security events and incidents. Other tasks involve BAU security tasks, supporting cyber security projects and assisting with regulatory compliance. Daily tasks will involve the following: * Endpoint monitoring and analysis. * Incident readiness and handling as part of the Computer Security Incident Response (CSIRT) team. * Monitor and administer Security Information and Event Management (SIEM). * Malware analysis and … notifications. * Advise incident responders & other teams on threat. * Triage security events and incidents apply containment and mitigation/remediation strategies. * Generate reports and document security incidents/events. * Proactively monitoring the performance of systems, and make regular routine inspections of installed equipment and take corrective avoidance actions to prevent wider problems. * Act as the point of escalation for the More ❯

Cyber Security Analyst Location: Brentwood Are you ready to take your cyber security career to the next level? We're seeking a talented and motivated Cyber Security Analyst to join our clients Operations team in Brentwood. If you thrive in More ❯

Data Engineers ?? Cambridge/Hybrid 2x per week onsite | ?? £60,000£75,000 | ?? SC or DV Clearance Required Were working with a specialist technology consultancy delivering cutting-edge solutions into the UKs most secure government environments. Due to continued growth More ❯