1 to 25 of 53 Permanent Root Cause Analysis Jobs in the East of England

deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and root cause analysis to drive through the best possible outcomes for our customers. This role is critical in making a difference to our customers … Service Support to constantly review the customer online and offline journeys to identify improvement opportunities. Driving customer experience benefits and improvement through focused, proactive root cause analysis and insights. Supporting on the production, completion and delivery of accurate and timely insights, MI and KPI packs, as well ...

overseeing the process of identifying, documenting, investigating, and resolving deviations from established standards in products, services, or processes. This includes leading teams, conducting root cause analyses, implementing corrective and preventive actions, ensuring compliance, and managing documentation and reporting for quality and continuous improvement. In addition to the above … improve the non-conformance management system. This includes using software to streamline processes and ensure adherence to company procedures and external requirements. Investigation and analysis: Lead review boards, conduct root cause analyses, and investigate the underlying reasons for non-conformances to prevent recurrence. Corrective and preventive actions ...

overseeing the process of identifying, documenting, investigating, and resolving deviations from established standards in products, services, or processes. This includes leading teams, conducting root cause analyses, implementing corrective and preventive actions, ensuring compliance, and managing documentation and reporting for quality and continuous improvement. In addition to the above … improve the non-conformance management system. This includes using software to streamline processes and ensure adherence to company procedures and external requirements. Investigation and analysis: Lead review boards, conduct root cause analyses, and investigate the underlying reasons for non-conformances to prevent recurrence. Corrective and preventive actions ...

service excellence. What You'll Do Advanced Technical Support Own and resolve complex, high-priority incidents escalated from 2nd Line Deliver advanced troubleshooting and root cause analysis Administer and optimise Microsoft 365, Azure, Windows Server, virtualisation, and networking environments Configure and manage firewalls, switches, routers, and security … technical teams to ensure consistent, high-quality delivery Provide expert insight during client reviews and technical discussions Continuous Improvement Identify recurring issues and drive root cause investigations Support automation and optimisation initiatives Maintain clear, accurate documentation across technical processes Stay current with emerging technologies and recommend improvements What ...

service excellence. What You'll Do Advanced Technical Support Own and resolve complex, high-priority incidents escalated from 2nd Line Deliver advanced troubleshooting and root cause analysis Administer and optimise Microsoft 365, Azure, Windows Server, virtualisation, and networking environments Configure and manage firewalls, switches, routers, and security … technical teams to ensure consistent, high-quality delivery Provide expert insight during client reviews and technical discussions Continuous Improvement Identify recurring issues and drive root cause investigations Support automation and optimisation initiatives Maintain clear, accurate documentation across technical processes Stay current with emerging technologies and recommend improvements What ...

collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model ...

collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model ...

hardware, firmware, and production teams to define test requirements and ensure full coverage of product functionality. • Analyse test results, investigate issues, and contribute to root cause analysis and continuous improvement initiatives. • Oversee legacy ATE systems, implementing upgrades and performance optimisations. • Mentor and support junior software and test ...

track KPIs, transaction health metrics, and team performance Database expertise: Design and optimize complex SQL queries to analyze transaction data, identify bottlenecks, and support root cause analysis Cross-team collaboration: Integrate with various payment domains' APIs and work with internal and external platforms What you will … above Python knowledge (or strong willingness to learn) Strong SQL Proficiency and deep understanding of database structures, complex joins, query optimization, and data analysis Experience working with Microservices Experience working with REST, gRPC and GraphQL APIs (consumer and provider) Experience with unit and integration tests Happy in the Clouds. ...

track KPIs, transaction health metrics, and team performance Database expertise: Design and optimize complex SQL queries to analyze transaction data, identify bottlenecks, and support root cause analysis Cross-team collaboration: Integrate with various payment domains' APIs and work with internal and external platforms What you will … above Python knowledge (or strong willingness to learn) Strong SQL Proficiency and deep understanding of database structures, complex joins, query optimization, and data analysis Experience working with Microservices Experience working with REST, gRPC and GraphQL APIs (consumer and provider) Experience with unit and integration tests Happy in the Clouds. ...

track KPIs, transaction health metrics, and team performance Database expertise: Design and optimize complex SQL queries to analyze transaction data, identify bottlenecks, and support root cause analysis Cross-team collaboration: Integrate with various payment domains' APIs and work with internal and external platforms What you will … above Python knowledge (or strong willingness to learn) Strong SQL Proficiency and deep understanding of database structures, complex joins, query optimization, and data analysis Experience working with Microservices Experience working with REST, gRPC and GraphQL APIs (consumer and provider) Experience with unit and integration tests Happy in the Clouds. ...

track KPIs, transaction health metrics, and team performance Database expertise: Design and optimize complex SQL queries to analyze transaction data, identify bottlenecks, and support root cause analysis Cross-team collaboration: Integrate with various payment domains' APIs and work with internal and external platforms What you will … above Python knowledge (or strong willingness to learn) Strong SQL Proficiency and deep understanding of database structures, complex joins, query optimization, and data analysis Experience working with Microservices Experience working with REST, gRPC and GraphQL APIs (consumer and provider) Experience with unit and integration tests Happy in the Clouds. ...

track KPIs, transaction health metrics, and team performance Database expertise: Design and optimize complex SQL queries to analyze transaction data, identify bottlenecks, and support root cause analysis Cross-team collaboration: Integrate with various payment domains' APIs and work with internal and external platforms What you will … above Python knowledge (or strong willingness to learn) Strong SQL Proficiency and deep understanding of database structures, complex joins, query optimization, and data analysis Experience working with Microservices Experience working with REST, gRPC and GraphQL APIs (consumer and provider) Experience with unit and integration tests Happy in the Clouds. ...

track KPIs, transaction health metrics, and team performance Database expertise: Design and optimize complex SQL queries to analyze transaction data, identify bottlenecks, and support root cause analysis Cross-team collaboration: Integrate with various payment domains' APIs and work with internal and external platforms What you will … above Python knowledge (or strong willingness to learn) Strong SQL Proficiency and deep understanding of database structures, complex joins, query optimization, and data analysis Experience working with Microservices Experience working with REST, gRPC and GraphQL APIs (consumer and provider) Experience with unit and integration tests Happy in the Clouds. ...

Desktop environments. Strong communication, customer service, and stakeholder management skills. Ability to multitask and work independently while managing multiple priorities. Strong problem-solving and root-cause analysis abilities. Experience in asset inventory and equipment lifecycle management. ITIL certification or knowledge is desirable. Full UK Driving Licence ...

ITIL service delivery skills, e.g. Incident and Problem Management, Change Management. Liaise with colleagues and those in other teams to resolve incidents. Perform Root Cause Analysis where appropriate, propose and implement long-term fixes. Log hardware calls with vendor for any failed infrastructure. Proactive management and maintenance ...

reports, addressing failures promptly. Applying ITIL practices including Incident, Problem and Change Management. Collaborating with colleagues and cross-functional teams to resolve incidents. Conducting Root Cause Analysis and implementing long-term solutions. Logging and managing vendor hardware support calls. Proactive maintenance of backup and storage infrastructure. Supporting ...

scale production deployments (eg parallelisation, partitioning, caching, compute configuration). Design monitoring, alerting and observability for pipelines, applications and integrations. Handle incident response and root cause analysis for platform and application issues. Define and enforce non-functional requirements (SLA/SLOs, resilience, disaster recovery). Client-Facing ...

scale production deployments (eg parallelisation, partitioning, caching, compute configuration). Design monitoring, alerting and observability for pipelines, applications and integrations. Handle incident response and root cause analysis for platform and application issues. Define and enforce non-functional requirements (SLA/SLOs, resilience, disaster recovery). Client-Facing ...

scale production deployments (eg parallelisation, partitioning, caching, compute configuration). Design monitoring, alerting and observability for pipelines, applications and integrations. Handle incident response and root cause analysis for platform and application issues. Define and enforce non-functional requirements (SLA/SLOs, resilience, disaster recovery). Client-Facing ...

scale production deployments (eg parallelisation, partitioning, caching, compute configuration). Design monitoring, alerting and observability for pipelines, applications and integrations. Handle incident response and root cause analysis for platform and application issues. Define and enforce non-functional requirements (SLA/SLOs, resilience, disaster recovery). Client-Facing ...

scale production deployments (eg parallelisation, partitioning, caching, compute configuration). Design monitoring, alerting and observability for pipelines, applications and integrations. Handle incident response and root cause analysis for platform and application issues. Define and enforce non-functional requirements (SLA/SLOs, resilience, disaster recovery). Client-Facing ...

scale production deployments (eg parallelisation, partitioning, caching, compute configuration). Design monitoring, alerting and observability for pipelines, applications and integrations. Handle incident response and root cause analysis for platform and application issues. Define and enforce non-functional requirements (SLA/SLOs, resilience, disaster recovery). Client-Facing ...

line engineering team when required. You will carry out preventive and investigative tasks aimed at improving system performance and preventing recurring issues, including root-cause analysis and uptime optimization. The role also involves handling advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system ...

Participate and/or host internal and external audits inclusive of customer and regulatory audits. Competent to author and approve routine QMS activities. Performing Root Cause Analysis using problem solving tools such as Fishbone, 5 Whys etc. Authors, reviews, and approves Controlled Documents in accordance with procedures. ...