23 of 23 Permanent Root Cause Analysis Jobs in the East of England

challenge thinking, and translate requirements into analytical outputs Use Power BI, SQL, and advanced Excel to interrogate complex datasets and generate actionable insights Conduct root cause analysis to identify trends, issues, and opportunities for improvement Present complex data clearly to non-technical audiences, enabling informed decision-making … development of data and insights roadmaps What we're looking for Essential skills and experience Significant experience in a data, insights, or performance analysis role Advanced skills in Power BI , including dashboard development and data modelling Strong SQL skills for data extraction, transformation, and analysis Advanced Excel skills ...

incidents across applications, infrastructure and cloud services. Acting as the senior escalation point, you will lead third-line support activities, prevent recurring issues through root cause analysis, and support the delivery of always-on services.You will work across modern technologies including AWS, Azure, Linux, Windows, APIs … resolve high-impact incidents across cloud and on-prem environments Support 24/7 service delivery, including participation in out-of-hours cover Perform root cause analysis and implement long-term fixes Support new technology deployments and infrastructure improvements The Person Good experience in a third-line ...

secure, operationally robust cloud environments * Monitoring platform health, performance and capacity using Azure Monitor and Log Analytics * Participating in incident response, problem management and root cause analysis * Automating operational tasks to improve reliability and reduce manual effort * Creating and maintaining technical documentation and standards * Mentoring colleagues ...

Lead the development of CI/CD pipelines and automated infrastructure delivery. Promote strong observability, monitoring and alerting practices. Take part in incident response, root cause analysis and platform stability improvements. Balance build-and-run responsibilities with a focus on long-term platform health. Set and maintain ...

support activities post-go-live. Monitoring, Incident Management & Continuous Improvement: Implement and maintain monitoring solutions to ensure system availability and performance. Manage incident triage, root cause analysis, and problem resolution for platform-related issues. Identify opportunities to enhance stability, resilience, and operational efficiency of the platform. … Strong understanding of Service Management frameworks such as ITIL. Solid background in: Operating system management (Windows/Linux) Application troubleshooting and performance optimisation Log analysis, system monitoring, and incident management Ability to collaborate effectively with technical and non-technical stakeholders. Experience working in structured delivery environments; familiarity with Agile ...

collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review – Demonstrable understanding of the OSI Reference Model ...

TECS) or SmartTEC systems AWS and/or relevant technical certifications (e.g. ITIL, CompTIA, CCNP) Hands-on use of Wireshark, SIP traces, or packet analysis tools Understanding of VoIP/SIP, TCP/IP, DNS, DHCP, VLANs, and firewall configurations Experience with telecare platforms, IoT systems, or digital alarm … complex incidents, supporting Tier 1 and Tier 2 teams while leading third-line support activities. You'll diagnose and resolve high-impact issues, perform root cause analysis, and help prevent recurring problems. You'll work across cloud and on-prem environments, supporting infrastructure, applications, and integrations. ...

robust backup, disaster recovery, and business continuity capabilities are implemented, maintained, and regularly tested. Support investigation and remediation of infrastructure and security incidents, including root cause analysis and corrective actions. Maintain accurate infrastructure documentation, including network diagrams, system configurations, and operational procedures. Manage infrastructure asset inventories, including ...

Owning and improving monitoring across the estate ( SCOM/PRTG ) Designing and configuring dashboards, alerts and thresholds Supporting root cause analysis and driving improvements from incidents Acting as an escalation point for monitoring-related issues Working with infrastructure and project teams on new implementations Contributing to solution ...

systems, including Microsoft Office applications (Excel, Word, PowerPoint, Outlook). Experience with SAP Quality module is desirable but not essential. Demonstrable experience in conducting root cause analysis and implementing effective corrective and preventive actions is essential. Familiarity with quality management systems (e.g. ISO standards) would be advantageous ...

line engineering team when required. You will carry out preventive and investigative tasks aimed at improving system performance and preventing recurring issues, including root-cause analysis and uptime optimization. The role also involves handling advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system ...

What We're Looking For Essential experience Proven experience managing multiple tasks and projects with strong attention to detail Demonstrable experience in root cause analysis (RCCA) and driving effective corrective actions Strong stakeholder management skills, from shop floor to senior leadership Confident decision maker who takes ownership ...

release, configuration) aligned to ITIL 4 Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog) Oversee IT service delivery, 24/7 support operations, and ITSM ...

issues through to resolution, including performing configuration changes, data corrections, and process adjustments where appropriate. The role works closely with business users to understand root causes and improve system usage. Essential Duties and Responsibilities: Ticket Management & Triage Support ticket intake and prioritization as part of the wider support process … resolve ERP issues using functional knowledge and system configuration Manage configuration changes within S/4HANA and SAP By Design to resolve issues Conduct root cause analysis across process and system layers Own issues end-to-end, escalating where technical development or 3rd party intervention is required ...

deployment, firmware programming and configuration control - Drive automation and process improvements to increase throughput and reduce manual intervention - Provide production support, including fault diagnosis, root cause analysis and corrective actions - Maintain clear technical documentation and support change control processes - Work cross-functionally with engineering, production and quality ...

response, and continuous security improvement across the business. What You'll Be Doing Monitoring and analysing security events (SIEM, endpoints, networks) Investigating incidents, performing root cause analysis and remediation Identifying vulnerabilities and driving proactive security improvements Acting as the go-to escalation point for security issues Supporting ...

improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. ...

substantial relevant working experience Knowledge and understanding of chemical process operator skills Understanding of LEAN manufacturing methodology, including problem solving tools such as root cause analysis (highly desirable) Chemical awareness/COSHH, good understanding of Hazardous signage and Chemical Reaction Hazards The work environment is mainly shop ...

process Experience of working in a European multi-cultural environment Working Knowledge of Plan Do Check Act (Deming cycle) highly desirable Awareness of Root Cause Analysis management frameworks highly desirable Recognised European Health and Safety Qualification highly desirable Working as Part of the local callout/escalation ...

plans while leading the implementation of features + Apply hands-on expertise with protocols & utilise schematics to ensure seamless integration, in addition to driving root cause analysis for critical system issues + Build and mentor elite engineering teams Required Experience: + 10+ years of experience with Linux ...

including break-fix, patching, version upgrades, and integration with broader security ecosystems. Directs complex security incident response efforts across multiple vectorsendpoint protection, EDR, malware analysis, network and computer forensicsensuring rapid containment and root cause analysis. Designs and executes advanced vulnerability assessments using both automated and manual techniques ...

debugging, profiling and performance analysis. Development of system-level C++ components in real-time, multi-threaded environments. Supporting integration testing, issue investigation and root cause analysis. Producing design documentation and contributing to architectural decisions. Collaborating in agile scrum teams on mission-critical product development. What We're Looking ...

resolution of technical support requests, ensuring prompt and efficient incident resolution. Implement best practices for incident and problem management, including identification, investigation, resolution, and root cause analysis. Collaborate with all teams to ensure seamless communication and coordination during major incidents or system outages. Administration & Advice: Maintain database ...