Quality Assurance Analyst
- Hiring Organisation
- Integral UK Ltd
- Location
- Norfolk, East Anglia, United Kingdom
- Employment Type
- Permanent
Lead, Subject Matter Experts (SMEs), operational teams, the Risk & Compliance team, and the Integrated Management System (IMS) team, the role uses quality assurance methodologies, Root Cause Analysis (RCA), audits, and performance insight to identify improvement opportunities, strengthen controls, and enhance service delivery. The role supports the delivery … with quality, compliance, risk, and governance requirements. Partner with SMEs and stakeholders to develop, review, and continuously improve business procedures using quality assurance measurements, Root Cause Analysis (RCA), audit findings, complaints, customer feedback, and operational insight. Lead procedure improvement activities, identifying opportunities to enhance service quality, compliance ...