1 to 25 of 29 Permanent Root Cause Analysis Jobs in the East of England

incidents across applications, infrastructure and cloud services. Acting as the senior escalation point, you will lead third-line support activities, prevent recurring issues through root cause analysis, and support the delivery of always-on services. You will work across modern technologies including AWS, Azure, Linux, Windows, APIs … resolve high-impact incidents across cloud and on-prem environments Support 24/7 service delivery, including participation in out-of-hours cover Perform root cause analysis and implement long-term fixes Support new technology deployments and infrastructure improvements The Person Good experience in a third-line ...

architecture and product development activities Integrate hardware and software systems Plan and execute testing and validation activities Investigate and resolve technical issues through structured root cause analysis Support verification and validation programmes Work closely with electronics, software and test engineers Liaise with customers and stakeholders to understand … Finding Experience with any of the following would be advantageous: CAN, LIN or other communication networks Requirements management Verification & Validation Hardware/Software Integration Root Cause Analysis Automotive, Motorsport, Aerospace, Defence or other complex engineering sectors What's on Offer Salary up to 65,000 Hybrid working ...

senior technical contact for client, handling complex queries, escalations, and design discussions Lead major incident management, including deep‐dive diagnostics, cross‐team coordination, and root‐cause analysis. Provide hands‐on support for critical production issues across online and batch processing Design and govern distributed‐to‐mainframe integrations, including … including authorisation, clearing, settlement, billing, and disputes Strong hands‐on expertise with mainframe technologies, including: CICS (online transaction processing). DB2 (schema design, performance analysis, and data troubleshooting) Proven experience designing and supporting API‐based and event‐driven integrations with mainframe systems Strong background in production support, complex incident ...

point of contact between end users, internal IT teams, and external support partners Investigate and resolve system issues, carrying out root cause analysis to prevent recurrence Manage and prioritise a queue of support tickets (approx. 10-15 per day) Carry out system configuration tasks (e.g. user setup … line or above) Experience supporting a large ERP system (e.g. Dynamics 365, NetSuite, SAP, Oracle) Strong troubleshooting and analytical skills with a focus on root cause resolution Ability to manage and prioritise multiple support requests Experience working in a user-facing support environment Strong communication skills with both ...

operational performance, stability, and support model for the Infor M3 ERP platform Lead and oversee 1st, 2nd, and 3rd line ERP support activities Drive root cause analysis and permanent resolution of recurring issues Monitor system performance, risk, and usage trends to proactively identify improvements Manage ERP support … translate business requirements into practical ERP solutions Excellent stakeholder management and communication skills Strong analytical and problem-solving capability with a focus on root cause resolution Experience balancing operational priorities with long-term strategic planning Knowledge & Technical Expertise Strong understanding of: Infor M3 functional processes and administration ...

battery chargers, taking designs from concept and schematic capture through to production release. Design for Manufacture (DFM): Apply structured methodologies (WCA, FMEA, Tolerance Analysis, Derating) to guarantee designs are robust against environmental variation and suitable for mass production. Prototyping & Testing: Oversee prototype build, bring-up, debugging, and validation, including … with embedded firmware, mechanical, and manufacturing teams to align hardware with control logic and production requirements. Supplier Engagement: Support component selection, lifecycle management, and root-cause analysis for production or supplier issues. Required Skills & Experience * Industry Experience: Proven background in power electronics hardware design within automotive, industrial ...

with infrastructure, platform, and application teams to deploy fixes safely (including change control, testing, and rollback planning) Maintain comprehensive documentation and audit evidence, including root cause analysis and validation Produce regular reporting on vulnerability trends, SLA performance, and residual risk Deliver remediation at scale using DevOps practices ...

TECS) or SmartTEC systems AWS and/or relevant technical certifications (e.g. ITIL, CompTIA, CCNP) Hands-on use of Wireshark, SIP traces, or packet analysis tools Understanding of VoIP/SIP, TCP/IP, DNS, DHCP, VLANs, and firewall configurations Experience with telecare platforms, IoT systems, or digital alarm … complex incidents, supporting Tier 1 and Tier 2 teams while leading third-line support activities. You'll diagnose and resolve high-impact issues, perform root cause analysis, and help prevent recurring problems. You'll work across cloud and on-prem environments, supporting infrastructure, applications, and integrations. ...

reliability of data pipelines and services by ensuring underlying storage and database layers are scalable, performant, and well-governed Participate in incident response, root cause analysis, and continuous improvement activities to strengthen platform stability Collaborate with engineers and data specialists to share knowledge, improve standards, and evolve ...

Improvement Analyse current-state processes and design future state operating models Deliver measurable and sustainable improvements in efficiency, cost, quality, and customer outcomes Lead root cause analysis using six-sigma tools and frameworks Facilitate continuous improvement workshops and stakeholder sessions IT Programme Support (desired) Support delivery ...

Improvement Analyse current-state processes and design future state operating models Deliver measurable and sustainable improvements in efficiency, cost, quality, and customer outcomes Lead root cause analysis using six-sigma tools and frameworks Facilitate continuous improvement workshops and stakeholder sessions IT Programme Support (desired) Support delivery ...

audits, compliance reviews, and regulatory requirements where required. Gather business requirements, facilitate workshops, and deliver user training and knowledge transfer. Investigate system issues, perform root cause analysis, and provide effective problem resolution. Serve as a key link between business teams and Finova, ensuring clear communication and stakeholder ...

Control systems, in conjunction with Information Security Team. Ensure proactive system monitoring and effective incident resolution, partnering with the Information Security team for comprehensive root cause analysis of any security incidents. Plan and prepare for BUUK Group expansions and changes, ensuring scalable and adaptable infrastructure aligned with ...

duties of the Software Support Analyst Provide second line software support to key customers. Utilise SQL to support customers, rectify data issues and identify root causes. Help to support patching, testing, software updates and cloning. Troubleshoot issues with SQL Server and Azure. Communicate with key customers within a timely … manner. Conduct root cause analysis, and document support investigations. Experience required for the Software Support Analyst Previous experience within software or application support focused roles. Hands on experience with SQL, ability to write queries and ideally stored procedures (nice to have). The ability to communicate effectively ...

equipment, including switches, firewalls, and wireless environments Administer Windows Server, Active Directory, and virtualised environments Support and maintain Microsoft 365/Azure services Perform root cause analysis and implement permanent technical solutions Support multi-site infrastructure improvements and standardisation Assist the service desk team with all levels ...

feasible or appropriate. Establish and maintain traceability between requirements, design artefacts, risk controls, and verification activities. Analyse test results, investigate defects, and support root cause analysis and corrective actions. Quality & Compliance Ensure testing activities are conducted in accordance with established quality management processes and applicable regulatory requirements. ...

team. Assist in the recruitment and development of the team, mentor, coach, and assist engineers Incident and Escalation Management: Manage P1 incidents and root cause analysis, ensure defined incident management processes and procedures are adhered to, and act as an escalation point for client complaints Continuous Improvement … activity, renewals Accuracy across systems is critical to the success of this role. Authority & Decision-Making You are expected to own problems, investigate root causes, and p ropose f ixes Skill Requirements: Strong IT background An excellent understanding of the Service Desk environment Strong focus on customer service Strong ...

response, and continuous security improvement across the business. What You'll Be Doing Monitoring and analysing security events (SIEM, endpoints, networks) Investigating incidents, performing root cause analysis and remediation Identifying vulnerabilities and driving proactive security improvements Acting as the go-to escalation point for security issues Supporting ...

technical leadership, including direct collaboration with the Technical Director. Here, you are not just closing tickets in HALO; you are actively pulled into complex root cause analysis, proactive maintenance, and both remote and onsite infrastructure migrations. The Benefits Comprehensive Health Coverage: Full private medical insurance alongside private ...

deployment, firmware programming and configuration control - Drive automation and process improvements to increase throughput and reduce manual intervention - Provide production support, including fault diagnosis, root cause analysis and corrective actions - Maintain clear technical documentation and support change control processes - Work cross-functionally with engineering, production and quality ...

response, and continuous security improvement across the business. What You'll Be Doing Monitoring and analysing security events (SIEM, endpoints, networks) Investigating incidents, performing root cause analysis and remediation Identifying vulnerabilities and driving proactive security improvements Acting as the go-to escalation point for security issues Supporting ...

hardware, and test teams to define requirements, interfaces, and integration strategies Support validation activities including bench testing, HIL, dynamometer testing, and system verification Lead root cause analysis, system debugging, and corrective action implementation Define and oversee software verification and validation strategies, ensuring full traceability across requirements, code ...

requirements, and integration strategies. Support prototype development, system integration, and validation activities including bench testing, Hardware-in-the-Loop (HIL), and dynamometer testing. Perform root cause analysis and contribute to effective problem resolution and corrective actions. Define and oversee software verification and validation strategies, ensuring full traceability ...

maintenance governance principles Familiarity with SOP/EOP development and the CAB process Experience of working in a European multi-cultural environment Awareness of Root Cause Analysis management frameworks highly desirable To undergo full security and background checks to BS7858:2019 or similar ...

maintenance governance principles Familiarity with SOP/EOP development and the CAB process Experience of working in a European multi-cultural environment Awareness of Root Cause Analysis management frameworks highly desirable To undergo full security and background checks to BS7858:2019 or similar ...