2 of 2 Permanent Security Patching Jobs in the East of England

connectivity. Oversee infrastructure-related incidents, coordinating with third-line support or third-party IT teams for systemic issues or advanced troubleshooting. Support infrastructure and security initiatives, such as network maintenance, security patching, and software deployment. Process Management & Operational Efficiency Monitor compliance with service level agreements (SLAs ...

aspects of the role. Any other duties as required by the IT Service Support Manager. Qualifications IT related Degree or equivalent. CompTIA A+, Network+, Security + or equivalent. ITIL Foundation. Leadership or management training or certification. Experience/Knowledge Managing others to complete a goal whilst enabling success. Experience … stakeholders. Experience working to ITIL principles and practices. Experience with customers to resolve incidents through registration, investigation and diagnosis. Ability to update devices for security patches for an estate of devices. Experience prioritising to achieve SLA. Abilities/Skills Effective presentation skills, conversing with people at all levels. Excellence ...