IT Apprenticeship
Brentwood, Essex, South East, United Kingdom
Baltic Apprenticeships
in our people. As our apprentice, you'll get hands-on exposure to real-world IT operations which ranges from supporting helpdesk requests to assisting with cloud, network, and security tasks. You'll join a collaborative, dynamic environment where learning is embedded in what we do, and your development is fully supported. In this role, you'll work towards … your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Security processes such as password resets, multi factor auth, anti virus configuration. Interpret technical docs like network diagrams, technical specs all found on Sharepoint. Support with SLA's via the ticketing system - OTS (In house ticketing system … F2F site visits. Upgrade and repair PCs such as increasing RAM, changing CPU, GPU. Work with hardware devices like routers, switches and firewalls. Conduct software updates like service packs, security patches and driver updates. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Grade More ❯
Salary: £20,000
Posted: