2 of 2 Permanent Senior IT Technician Jobs in the East of England

IT Technician Large Academy Job details Salary: Grade E - £26,196 - £27,255 Reporting to: Senior IT Technician Location: Ipswich Main purpose I am delighted to be recruiting for a large Multi Academy Trust in East Anglia. They are looking to appoint an IT Technician to work as part of the Trust IT …/manage call queues to ensure that support calls are being escalated and resolved within agreed SLAs To complete additional ad hoc project work, as required To assist the Senior IT Technician by carrying out reasonable requests for additional duties as and when required. To make recommendations on potential improvements to working practices and performance to improve … service levels and customer satisfaction. Software installation, updates and support Provide appropriate technical support, help and advice to staff and students Ensure tasks are logged on the IT Helpdesk and are processed in an effective, efficient and timely manner. Diagnosing and resolving 1st line issues Maintain records of IT assets, incidents, and resolutions Maintaining printers and consumables, logging More ❯

IT Technician Large Academy Job details Salary: Grade E - £26,196 - £27,255 Reporting to: Senior IT Technician Location: Ipswich Main purpose I am delighted to be recruiting for a large Multi Academy Trust in East Anglia click apply for full job details More ❯