7 of 7 Permanent Service Design Jobs in the East of England

considering long-term sustainability in all our decisions. We are currently seeking a Lead Deal Architect/Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business … apply and join us on this exciting journey. What you'll do Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the … IT managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customer requirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination More ❯

Select how often (in days) to receive an alert: Service Architect Location: UK - Mobile England Job-ID: 214179 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team At Computacenter, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success, and … treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions. We are looking for a Service Architect to join our Customer Service Design function. The Customer Service Design (CSD) team architects all of Computacenter's Managed Services Customer opportunities, delivering market-leading … service solutions across our core capabilities within Lifecycle, Workplace, and Enterprise. Our Service Architecture group is aligned with our portfolio and provides detailed service design and commercial constructs to meet customer needs. The dynamic team is located across Europe and India and brings a wealth of experience and a wide range of skills. As part of More ❯

Select how often (in days) to receive an alert: Senior Service Architect Location: UK - Mobile England Job-ID: 210164 Contract type: Standard Business Unit: Inside Sales Life on the team Welcome to Specialist Services, a division of Group Technology Sourcing in Europe. Our focus and value lie in leveraging specialist knowledge and capabilities on a wide range of subjects … the United Kingdom. For our Rest of the World services, we also have team members in India and Malaysia. What you'll be doing You'll be a competent design authority on larger or more complex solutions, demonstrating an understanding of the portfolio of services, the GTS business, customer/market needs, and commercial factors. You'll identify, design … larger or more complex architectures, strategies, and solution sets, ideally recommending re-use of standards wherever possible and always capturing dependencies/enablers. You'll be responsible for the design and communication of structures to enable and guide the pre-sales, sales, design, and transition functions to design and implement integrated, and wherever possible, standard/scalable More ❯

development. Support the integration of digital skills into clinical education. Engagement & Change Leadership Act as a visible and accessible digital leader across all services and professions. Ensure meaningful co-design and engagement with service users, carers, and patients in all aspects of digital and service transformation. Work collaboratively with clinicians and digital teams to align transformation efforts … with frontline clinical needs and best practice. Support change management efforts by translating clinical needs into digital requirements and vice versa. Equity & Inclusion Promote digital inclusion and equity in service design and access for patients . Champion the ethical use of health technologies including AI, predictive analytics, and automation. Ensure that digital solutions meet the needs of diverse … Digital Services, Data & Analytics, Clinical Systems, and Transformation Teams ICS Digital Programme Leads and Regional Partners Faculty of Clinical Informatics, national informatics bodies and national CCIO/CIO networks Service Users, Carers, and Co-production Groups Key Responsibilities - Clinical Role and General Specific clinical responsibilities will be agreed in consultation with the relevant Clinical Director, based on the postholders More ❯

truly customer-first business and are currently seeking for a Head of Customer Experience to join their Head Office leadership team in Hertfordshire. This critical role will lead the design and execution of the business's customer-centric strategy, driving customer satisfaction, retention, and revenue growth. As Head of Customer Experience, you will focus on embedding CX excellence across … and report on NPS, CSA, and churn, using insights to drive improvements Identify at-risk customers early and implement tailored retention playbooks Work cross-functionally with Sales, Ops, and Service Delivery to close customer experience gaps Drive high standards in onboarding, proactive communication, and issue resolution Establish scalable CX processes for both organic and acquired customers Deliver regular customer … in both CX strategy and delivery, with the ability to combine insight, vision, and execution Proven CX experience within Tech, MSP, or Telco environments Deep understanding of customer ecosystems, service design, and integrated IT MSP experiences Confident in conducting customer research, including interviews, surveys, usability testing, and behavioural analysis Strategic and curious mindset - comfortable navigating ambiguity and complexity More ❯

and tooling estates Define high-level roadmaps and prioritise architecture effort to deliver meaningful business impact Support the university’s digital transformation objectives with a focus on user-centric service design Advise on architecture tooling (e.g., Bizdesign, LeanIX, Ardoq) and build early-stage maturity using pragmatic approaches (e.g., Visio-based modelling) Collaborate with internal BAs, developers, and delivery More ❯

A niche MEP design consultancy based in Brentwood are looking for a talented Revit Technician or a Senior Revit Technician. As a Revit Technician or a Senior Revit Technician, you will play a key role in the design and coordination of MEP (Mechanical, Electrical, and Plumbing) systems. You will work closely with engineers and designers to produce high … quality 3D models and technical drawings using Autodesk Revit. Responsibilities: Develop and produce detailed 2D and 3D CAD drawings and Revit models for building service projects. Collaborate with engineers, architects, and other team members to ensure accurate and efficient design solutions. Coordinate with various disciplines to integrate building service designs into overall project plans. Maintain and update More ❯