device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM, MFA, and endpoint protection solutions. Excellent communication skills and a collaborative, problem-solving mindset. Desirable: Certification or current study towards Microsoft Azure More ❯
Watford, Hertfordshire, South East, United Kingdom
ECS
device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM, MFA, and endpoint protection solutions. Excellent communication skills and a collaborative, problem-solving mindset. Desirable: Certification or current study towards Microsoft Azure More ❯
as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
have: ITIL 4 Managing Professional or ITIL Expert certification. Experience working in secure or regulated environments (e.g. public sector, finance, defence, healthcare). Experience with service toolsets such as ServiceNow, Manage Engine, BMC Remedy, or equivalent. Clearance Requirements: Clearance to Start- DV Clearance for Role- DV Are you ready to make an impact? Begin your journey of a flourishing and More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Breathe Technology
Strong knowledge of Microsoft 365, Windows 10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and Office 365 application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent problem-solving skills and a logical mindset Strong communication skills ability to explain tech to non-tech people. As we work in schools you must be fluent More ❯
Hatfield, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
Senior ServiceNow Developer Salary up to 85k. I am recruiting a Senior ServiceNow Developer on behalf of my client who is a leading ServiceNow partner.The Technical Consultants design and build high quality ServiceNow solutions for a range of projects and clients. This role is hybrid working and you would need to be office based two days per week (Tuesday & Thursday … . In this role you will be tasked with: Developing on the ServiceNow platform to meet business/client requirements Engaging with Operate team and other GIS teams to analyse, document, and report on work completed to ensure compliance with Company Procedures Implement new functionality for customers while using ServiceNow best practices Assist in troubleshooting ServiceNow upgrades, patching, and release … management Provide analysis of problems and possible solutions You will have: 5 years’ experience developing the ServiceNow platform Experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯
Cambridge, Cambridgeshire, England, United Kingdom
PLANET RECRUITMENT SERVICES LTD
the certification Strong knowledge of Microsoft 365, Windows 10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent problem-solving skills and a logical mindset Strong communication skills - ability to explain tech to non-tech people. As we work in schools you must be fluent More ❯
Cambridge, Cambridgeshire, England, United Kingdom
PLANET RECRUITMENT SERVICES LTD
the certification Strong knowledge of Microsoft 365, Windows 10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent problem-solving skills and a logical mindset Strong communication skills - ability to explain tech to non-tech people. As we work in schools you must be fluent More ❯
NHS Hertfordshire and West Essex Integrated Care Board (468)
the business processes for the Digital Development and Automation Team. The post holder will manage and develop a small team of engineers in the delivery of RPA (UiPath), ITSM (ServiceNow), MS SQL server, bespoke web development and application support across the HBL partnership. The role is designed to build a combination of subject matter expertise and technical skills to develop More ❯
to alerts and tickets (Level 1 support) Own and resolve incidents and service requests, escalating when needed Keep stakeholders informed and systems up to date via ITSM tools like ServiceNow Work closely with various technical teams to ensure service quality and continuity Support projects and handle out-of-hours responsibilities like performance updates and technical checks Rotate through shifts (days More ❯
Hertfordshire, England, United Kingdom Hybrid / WFH Options
ALTERED RESOURCING LTD
like MES, SAP ERP etc. An understanding of components that form an IT business system e.g. (hardware, software, data, networks, security, etc.) Experience managing the SAP ECC platform and ServiceNow would be beneficial.You will: Lead the technical elements and integration of a new solution. Lead the technical elements of the expansion and integration of other relevant existing systems with the More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by … Act in accordance with Computacenter Information Security Policies and report any potential or actual security events or other security risks to the organisation. What youll need Strong understanding of ServiceNow best practices. Minimum 3 years of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow platforms with excellent communication skills. Minimum 3 years of experience More ❯
Program Generator) programming to automate processes and improve application functionality. Previous experience using SQL or Query for database management, security and administration within an enterprise environment. Comfortable working on ServiceNow to remotely resolve and document tickets for end users. Proficient with MS Teams for remote support. Valid driving license is required. Plusses: Experience supporting and maintaining JD Edwards system Hands More ❯
Program Generator) programming to automate processes and improve application functionality. Previous experience using SQL or Query for database management, security and administration within an enterprise environment. Comfortable working on ServiceNow to remotely resolve and document tickets for end users. Proficient with MS Teams for remote support. Valid driving license is required. Plusses: Experience supporting and maintaining JD Edwards system Hands More ❯
watford, hertfordshire, east anglia, united kingdom
Insight Global
Program Generator) programming to automate processes and improve application functionality. Previous experience using SQL or Query for database management, security and administration within an enterprise environment. Comfortable working on ServiceNow to remotely resolve and document tickets for end users. Proficient with MS Teams for remote support. Valid driving license is required. Plusses: Experience supporting and maintaining JD Edwards system Hands More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
and endpoint security Maintain and optimise virtual server environments (Hyper-V) and backups Support onboarding and offboarding processes, including device builds and user setup Work with the ITSM tool (ServiceNow or equivalent) to manage escalations and workflows Drive process and system improvements with a focus on security, automation and service quality Maintain IT documentation, knowledge articles, and change records Collaborate …/11, Azure AD, and Teams Demonstrated experience leading technical change and systems improvement projects Comfortable working across the full IT lifecycle – design, delivery, support and optimisation Familiarity with ServiceNow or other ITSM platforms Good understanding of networking fundamentals – DNS, DHCP, VPN, VLANs, Firewalls Scripting experience (PowerShell, Bash or Python) Hyper-V or equivalent virtualisation experience Excellent communication and problem More ❯
Stevenage, England, United Kingdom Hybrid / WFH Options
Akkodis
customers, and bid activities by ensuring technical, operational, and procedural information is captured, standardised, and accessible. The role combines hands-on technical writing with ownership of knowledge management in ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Responsibilities Produce technical documentation, including system specifications, solution designs, SOPs, release notes, and … ensure compliance and quality in deliverables. Contribute to quality reviews and governance boards with documentation support. Required experience Experience in technical writing and/or knowledge management. Experience using ServiceNow Knowledge Management (authoring, workflows, governance). Exposure to ITIL-aligned environments, with knowledge of Incident, Problem, and Change processes. Familiarity with regulated environments desirable. Prior experience supporting IT or digital More ❯
stevenage, east anglia, united kingdom Hybrid / WFH Options
Akkodis
customers, and bid activities by ensuring technical, operational, and procedural information is captured, standardised, and accessible. The role combines hands-on technical writing with ownership of knowledge management in ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Responsibilities Produce technical documentation, including system specifications, solution designs, SOPs, release notes, and … ensure compliance and quality in deliverables. Contribute to quality reviews and governance boards with documentation support. Required experience Experience in technical writing and/or knowledge management. Experience using ServiceNow Knowledge Management (authoring, workflows, governance). Exposure to ITIL-aligned environments, with knowledge of Incident, Problem, and Change processes. Familiarity with regulated environments desirable. Prior experience supporting IT or digital More ❯
watford, hertfordshire, east anglia, united kingdom Hybrid / WFH Options
Akkodis
customers, and bid activities by ensuring technical, operational, and procedural information is captured, standardised, and accessible. The role combines hands-on technical writing with ownership of knowledge management in ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Responsibilities Produce technical documentation, including system specifications, solution designs, SOPs, release notes, and … ensure compliance and quality in deliverables. Contribute to quality reviews and governance boards with documentation support. Required experience Experience in technical writing and/or knowledge management. Experience using ServiceNow Knowledge Management (authoring, workflows, governance). Exposure to ITIL-aligned environments, with knowledge of Incident, Problem, and Change processes. Familiarity with regulated environments desirable. Prior experience supporting IT or digital More ❯