Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
SoftwareSupportEngineer (x2) Bedford Hybrid (1 day a week office) £3038k + Benefits UK Only (ILR or above due to clearance) Join a leading SaaS company as a SoftwareSupportEngineer , helping customers get the best from their low-code, SaaS platform. Youll be the bridge between development and clients solving issues, supporting … workflows, and delivering excellent service. What youll need: Software/Application Support experience (or relevant degree) Knowledge of JavaScript, HTML, CSS, APIs Strong communication & problem-solving skills Customer-focused, logical, calm under pressure Nice to have: Low-Code, SaaS, DevOps, ITIL, Software Testing This is an exciting chance to build your career in tech with clear progression More ❯
Overview We are seeking an experienced Senior Software Development Engineer to serve as a technical leader in our new Bangalore organization, architecting the next generation of AI-powered seller support systems. As a founding senior engineer, you will shape the technical direction of our platform while mentoring teams and establishing engineering excellence. You will drive the … technical architecture of our intelligent support platform, designing and implementing scalable solutions to enhance our customer experience. Your work will directly impact Amazon's ability to transform its seller support experience, consolidating various tools into a unified, AI-powered platform serving large seller base globally. This role presents a unique opportunity to shape the technical foundation of a … major components of our AI platform, including LLM integration, intelligent routing systems, and automated response generation Design scalable and resilient distributed systems that can handle Amazon's global seller support volume Drive technical decisions across multiple teams, ensuring system cohesion and engineering excellence Establish architectural patterns and best practices for AI/ML system implementation Create technical roadmaps for More ❯
