1 to 25 of 54 Permanent Support Engineer Jobs in the East of England

IT Support Engineer£35,000-45,000Based on site in CambridgeI'm pleased to be supporting a fast-growing and innovative organisation in the search for an experienced IT Support Engineer to join their team in Cambridge. Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Troubleshoot hardware, software, and … network problems (both face-to-face and remotely) Resolve escalated support tickets with a customer-focused approach Support onboarding processes, including account and device setup Manage and support Office 365 applications (Teams, SharePoint, Exchange) Maintain and update IT documentation and user guides Assist in infrastructure improvement and IT projects Troubleshoot issues with desktop, network and application performance … Administer and manage Azure AD, Intune, Group Policy, 2FA, SharePoint and Teams Support Wi-Fi, VPNs, network connectivity, backups, security and storage systems Maintain virtualised server environments and OS deployments Deliver technology improvement initiatives via agreed change control processes Support scientific end user computing and wider IT engineering needs across the business About You Minimum 3 years' experience More ❯

IT Support Engineer – Projects & Infrastructure £40,000 – £45,000 On-site | Cambridge I’m pleased to be supporting a fast-growing and innovative organisation in the search for an experienced IT Support Engineer to join their team in Cambridge. This is a broad and hands-on role combining 2nd and 3rd line support with infrastructure … also leading on the design and implementation of new systems and improvements, helping to evolve the IT estate as the business scales. Key Responsibilities Provide 2nd and 3rd line support across Microsoft 365, Windows, and desktop environments Lead the delivery of infrastructure and systems projects (e.g. M365, Teams, device management) Design, implement, and manage core Microsoft services – Exchange, SharePoint … Intune, Azure AD Troubleshoot and resolve complex support issues across hardware, software, and network Administer Group Policy, conditional access, MFA, device compliance and endpoint security Maintain and optimise virtual server environments (Hyper-V) and backups Support onboarding and offboarding processes, including device builds and user setup Work with the ITSM tool (ServiceNow or equivalent) to manage escalations and More ❯

2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years … extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of cutting-edge Microsoft technologies and provide high-quality … support that makes a real difference to their businesses. You’ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support to our clients More ❯

IT Infrastructure Engineer - NO SPONSORSHIP IT Department - (Office based five days per week in Watford, Hertfordshire) Permanent role You will need to be available to be in the office 5 days a week and would be expected to be in 5 days during the probationary period. After the probationary period, there would be the opportunity to work 1 day … and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: Providing business-as-usual third-line IT support to all their town and city sites and head-office users (plus, cover for second-line support, where necessary) Performing server administration, in line with business requirements and … role will require: A thorough understanding of troubleshooting IT problems Enthusiasm and initiative to prioritise and resolve issues quickly Excellent team and communications skills Supporting an IT helpdesk, application support, business intelligence and SAP teams, with complex troubleshooting Hardware and life cycle management of servers and workstation/laptops Administering and supporting e-mail server, Active Directory and business More ❯

IT Infrastructure Engineer - *** NO SPONSORSHIP ***IT Department - (Office based five days per week in Watford, Hertfordshire)Permanent role You will need to be available to be in the office 5 days a week and would be expected to be in 5 days during the probationary period.After the probationary period, there would be the opportunity to work 1 day at … and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: - providing business-as-usual third-line IT support to all their town and city sites and head-office users(plus, cover for second-line support, where necessary)- performing server administration, in line with business requirements and … role will require: - a thorough understanding of troubleshooting IT problems- enthusiasm and initiative to prioritise and resolve issues quickly- excellent team and communications skills- supporting an IT helpdesk, application support, business intelligence and SAP teams, with complex troubleshooting- hardware and life cycle management of servers and workstation/laptops- administering and supporting e-mail server, Active Directory and business More ❯

Job Title: Technical Support Engineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical Support Engineer to … join their growing team and play a key role in supporting end-users and SME infrastructures across multiple industries. Role Overview: As a Technical Support Engineer , you'll provide a mix of remote and onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is a fantastic opportunity for someone … who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office More ❯

Job Title: Technical Support Engineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical Support Engineer to … join their growing team and play a key role in supporting end-users and SME infrastructures across multiple industries. Role Overview: As a Technical Support Engineer , you'll provide a mix of remote and onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is a fantastic opportunity for someone … who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office More ❯

2nd Lin e Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to day objectives … Business/Teams), networking technologies and storage. Your Role and Responsibilities. The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support. You … will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. SKILLS AND KNOWLEDGE: Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V, with knowledge of VMware horizon being an advantage; Have excellent knowledge of Windows Server Environments, from More ❯

2nd Line IT Support Engineer London Up to £35,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line … IT Support Engineer to provide first and second-line technical support and maintenance on-site for their clients across London. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating … showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). 2nd Line IT Support Engineer London Up to More ❯

Senior IT Support Engineer - Cambridge We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company! Extremely ambitious company, and they’re very interested … to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with clients, 2 days … line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in More ❯

Senior IT Support Engineer – Cambridge We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company! Extremely ambitious company, and they’re very interested … to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with clients, 2 days … line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in More ❯

The Fortune Group are recruiting for an IT Support Engineer to cover, the 1st, 2nd line and some 3rd line support. Suitable IT Support Engineers will cover, service desk, and desktop support, you will need a Full driving license for occasional travel to act as the primary point of contact for users across multiple locations, and … you will address application, system, and hardware support needs, collaborating with third-party IT vendors where needed. Key Responsibilities Provide 1st, 2nd line technical support for approved hardware and software Collaborate with third-party service suppliers to ensure timely issue resolution Install and manage Microsoft Client Operating Systems In-depth understanding and administration of Active Directory, including Group … up, and perform maintenance on network printers and wireless devices Understand and maintain mobile devices, serving as the second point of contact for warehouse hand scanner hardware Manage and support Office 365, including user and service administration Responsible for patch management across site servers, desktops, servers & MAC estate Analyse and troubleshoot complex hardware, software, and support Network engineering More ❯

Job Title: 3rd Line IT Engineer Salary: Up to £45,000 Location: Maldon, Essex We're working with a well-established, friendly Managed Service Provider (MSP) based in Maldon, Essex, who are looking for a 3rd Line IT Engineer to join their growing team. This is a fantastic opportunity for a skilled, experienced engineer who enjoys solving … for a senior role with real variety, plenty of autonomy, and ongoing opportunities to gain further certifications, this could be a perfect fit. The Role: As a 3rd Line Engineer, you'll be a senior technical point of escalation within the business, supporting both the Service Desk team and clients directly. You'll work on high-level troubleshooting, complex … technical issues, and project delivery, as well as providing occasional on-site support to clients. Key Responsibilities: * Act as the senior escalation point for complex technical issues (remote and on-site)* Provide expert support across servers, networks, cloud services, and security* Assist with the design, delivery, and implementation of IT projects* Mentor and support junior members of More ❯

Bristow Holland is delighted to be working with a well-established and growing business in Ipswich that is looking to add an experienced Senior IT Support Engineer to its team. This is an excellent opportunity for someone who is passionate about IT and enjoys solving technical issues in a fast-paced, collaborative environment. The successful candidate will play … a key role in providing 2nd line support across the organisation, ensuring that users receive timely and professional assistance with hardware, software, and system-related issues. You’ll be part of a friendly, supportive team that values knowledge sharing and continuous improvement. Responsibilities: Provide high-quality 2nd line technical support to end users, both remotely and face-to … face. Troubleshoot and resolve issues with hardware, software, network connectivity, and user accounts. Administer and support Office 365, including Exchange Online, Teams, and SharePoint. Manage Active Directory, including user accounts, group policies, and access permissions. Diagnose and resolve problems with Windows operating systems and core business applications. Log and manage support requests using the IT ticketing system, ensuring More ❯

Job Title: 3rd Line Support Engineer (MSP) - Location: Hybrid/Lowestoft - Full-Time, Permanent Position - Salary: £35,000 - £45,000 Depending on Experience Our IT support team are a dynamic and growing Managed Service Provider (MSP) supporting a wide range of clients across multiple industries, including private & public sector. Their focus is delivering reliable, secure, and scalable … IT solutions, with a strong emphasis on proactive support and long-term client relationships. Our IT support team are looking for an experienced 3rd Line Support Engineer who thrives on solving challenging problems and enjoys working directly with end users as well as managing back-end systems. If you're confident across Windows environments, cloud platforms … and networking, this role offers variety, responsibility, and room to grow. The Role: As a 3rd Line Support Engineer, you’ll be a key escalation point for their support team and a trusted technical advisor for their clients. You’ll provide hands-on support and troubleshooting while also engaging directly with end users, both remotely and More ❯

We are looking for a IT Support Engineer to join our Culligan UKI IT team. In this position, you'll play a crucial role in delivering first class IT support as you troubleshoot hardware and software applications across the UK and Ireland. Your contributions will be essential in providing outstanding first and second line support and … collaborating on exciting IT projects designed to enhance our current business systems. In this dynamic and hands-on position, you'll engage in all facets of business support and development related to IT. You'll have the opportunity to work independently as well as collaborating with team members based in different business units across Culligan UKI, offering assistance to … to incidents/requests raised within the ServiceNow platform promptly and with a customer-focused approach, escalating issues to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft 365 application support, Azure and Intune management, Enterprise financial systems More ❯

Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood's … firms.Our vision is to expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more complex issues … This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical More ❯

Job Description: Position: Deskside Engineer Location: Chelmsford, UK//Onsite Job Type: Fixed Term Contract 1 Year Responsibilities Windows 11 Support Hardware Support to include Laptop, Desktop, Printers, IP Telephony, Scan stations, Mobile Devices Active Directory Support Microsoft Office 365 Support Financial Application Support Remote Support Nationwide Support Qualifications At least … years of work experience is required. Required Skills Windows 11 Support Hardware Support to include Laptop, Desktop, Printers, IP Telephony, Scan stations, Mobile Devices Active Directory Support Microsoft Office 365 Support Financial Application Support Remote Support Nationwide Support Skills Mandatory Skills : Windows Server, EUC Desktop Engineering, Azure Virtual Desktop, VIP Support More ❯

IT Support Engineer - Junior - Circa £30k + Benefits Package. Onsite. Central Cambridge. Permanent. T6/MN/1248285. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Start Date: End of August 2025. * Have Education Sector experience. *Must be Eligible to work in the UK. Leading Education Provider … is seeking to secure Junior IT Support Engineer to part of a centralised IT Support Team. The role will provide support to 3 Schools based in central Cambridge. *The role holder will start at the End of August 2025. Technical Skills Required: IT Support Engineer - 1 - 3+ years' experience. On-site & Remote IT support experience. Education Sector - ideally have provided IT Support in a School environment. MS365 & Google Suite/or/Google Classroom - experience preferred. Office 365 & Google - User Account Management. Windows 10/11 support. Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. More ❯

IT Support Engineer - Junior - Circa £30k + Benefits Package. Onsite. Central Cambridge. Permanent. T6/MN/(phone number removed). Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Start Date: End of August 2025. * Have Education Sector experience. *Must be Eligible to work in the UK. … Leading Education Provider is seeking to secure Junior IT Support Engineer to part of a centralised IT Support Team. The role will provide support to 3 Schools based in central Cambridge. *The role holder will start at the End of August 2025. Technical Skills Required: IT Support Engineer - 1 - 3+ years’ experience. On-site … Remote IT support experience. Education Sector - ideally have provided IT Support in a School environment. MS365 & Google Suite/or/Google Classroom - experience preferred. Office 365 & Google - User Account Management. Windows 10/11 support. Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc. Support of End User Devices - Windows, Laptop More ❯

Job Title: IT Support Engineer Location: Maldon, Essex Salary: Up to £36,000 DOEAre you looking to build your IT career with a company that genuinely values its people? Our client, a well-established and friendly IT Solutions company based in Maldon, Essex, is looking for an IT Support Engineer to join their expanding team. It … on staff development - including structured training plans and plenty of opportunities to gain industry-recognised certifications.The Role:You'll be part of the Service Desk team providing remote technical support to a wide range of clients, as well as visiting client sites to deliver face-to-face support when needed. It's a varied, customer-facing role ideal … for someone who enjoys solving problems and building relationships. Key Responsibilities: * Provide 1st and 2nd line support via phone, email, and remote tools* Visit client sites to deliver hands-on IT support and troubleshooting* Diagnose and resolve hardware, software, and network issues* Log, manage, and resolve tickets in a timely manner* Assist with project work, installations, and system More ❯

Joining a small cyber team who are part of this growing tech start-up, the IT Support Engineer will provide internal assistance to a wide range of teams within the company including IT support, infrastructure management and endpoint security (networking, device management and cybersecurity). The role will expand as the company grows, thus there will be … opportunities to lead and support technical projects and take a proactive role in improving overall infrastructure. As part of the IT support team, you will provide 1st, 2nd and 3rd line technical support to both onsite and remote users. You will manage and support: MS 365 suite services; administration of MS Azure services; use of MS … Intune and Autopilot; and perform routine Windows Server maintenance and performance tuning. Further you will provide administration and support of hybrid telephony systems including MS Teams. Requirements: Extensive experience in Windows IT support (1st to 3rd line). Explicit experience with MS Office 365, Intune, Autopilot, and Active Directory. Hands-on experience with Veeam backups and virtualisation. Good More ❯

Proving 1st to 3rd line technical support for Windows suites and technology £DoE + Benefits; South Cambridgeshire Joining a small cyber team who are part of this growing tech start-up, the IT Support Engineer will provide internal assistance to a wide range of teams within the company including IT support, infrastructure management and endpoint security … networking, device management and cybersecurity). The role will expand as the company grows, thus there will be opportunities to lead and support technical projects and take a proactive role in improving overall infrastructure. As part of the IT support team, you will provide 1st, 2nd and 3rd line technical support to both onsite and remote users. … You will manage and support: MS 365 suite services; administration of MS Azure services; use of MS Intune and Autopilot; and perform routine Windows Server maintenance and performance tuning. Further you will provide administration and support of hybrid telephony systems including MS Teams. Requirements: - Extensive experience in Windows IT support (1st to 3rd line). - Explicit experience More ❯

based in Maldon, Essex. Were looking for a motivated and versatile individual to join our friendly, collaborative team. This is a varied and hands-on role that combines IT support, installation, and administration ideal for someone who thrives in a fast-paced, client-focused environment. About the Role: Youll be providing technical support to our growing business client … London) access to personal transport is a big plus Working collaboratively as part of a close-knit team What Were Looking For: Previous experience in IT helpdesk or technical support Strong communication skills clear, friendly and professional A practical, proactive attitude, with a genuine interest in IT and problem-solving Someone keen to expand their technical knowledge and grow … within the IT support sector Relevant qualifications and/or demonstrable hands-on experience This is an ideal opportunity for someone who wants to play a key role in a professional, high-quality service environment while continuing to develop their technical skill set. More ❯

Job title: IT Support Engineer Salary : up to £36k Location : Wymondham My client is a driven and successful company, and they are looking for an IT Support Engineer to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company More ❯