1 to 25 of 28 Permanent Support Engineer Jobs in the East of England

Application Support Engineer X2 Location Bedford - Hybrid 1 day a week Office NO VISA Application - Must be at least Indefinite leave to Remain, due to security clearance checks Salary £30-38k Plus bens Skills - Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps … PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent SAAS based platform. My Client offers remote UK Working for the right candidate but must be able … to attend the office (Bedfordshire) 2 time s a year for appraisals and Company wide meetings. As a Software support Engineer you'll bridge the gap between Development and the Client, Working in a virtual service desk environment, the purpose of the Customer Support Engineer (CSE) is to deliver responsive, technically competent support on SAAS More ❯

Technical Support Engineer - Security Systems - Luton - Competitive Salary + Benefits Are you a Technical Support Engineer with a background in physical security systems, access control or CCTV? Are you passionate about solving technical problems and delivering exceptional support? We are looking for a Technical Support Engineer to join a leading security solutions provider … years of international expertise and a strong UK presence, this company delivers innovative, integrated security technologies across access control, CCTV, intruder detection, home automation and more. As a Technical Support Engineer , you'll support customers and partners with fault diagnosis, technical queries, system configuration, and product training. You'll work across phone, email and remote platforms, with … occasional on-site work once trained. Key Responsibilities: Deliver technical support via phone, email and remote tools Maintain up-to-date product knowledge on hardware and software Investigate and resolve escalated customer issues Create and update technical support documentation Attend client sites to resolve issues (after training) Assist with system specifications and custom build panels Collaborate with customer More ❯

Technical Support Engineer - Security Systems - Luton - Competitive Salary + Benefits Are you a Technical Support Engineer with a background in physical security systems, access control or CCTV? Are you passionate about solving technical problems and delivering exceptional support? We are looking for a Technical Support Engineer to join a leading security solutions provider … years of international expertise and a strong UK presence, this company delivers innovative, integrated security technologies across access control, CCTV, intruder detection, home automation and more. As a Technical Support Engineer , you'll support customers and partners with fault diagnosis, technical queries, system configuration, and product training. You'll work across phone, email and remote platforms, with … occasional on-site work once trained. Key Responsibilities: Deliver technical support via phone, email and remote tools Maintain up-to-date product knowledge on hardware and software Investigate and resolve escalated customer issues Create and update technical support documentation Attend client sites to resolve issues (after training) Assist with system specifications and custom build panels Collaborate with customer More ❯

Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Operating within a flat management structure, the ideal candidate will: • Enjoy providing remote and telephone support to a varied clientele • Have the ability to assist with project managing installations and upgrades • Have a very good working knowledge of PCs and Windows networking • Be a good communicator • Ideally - have a full driving licence … own vehicle preferred but not essential) Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Specific Technical Experience: • Azure Administration, Active Directory and associated Security • Windows Networking • TCP/IP • Troubleshooting Windows • Knowledge of hardware and ability to carry out repairs • Administration of Microsoft Exchange including experience with MS 365 Industry recognised qualification(s) ideal – MCP, MCSA, MCDT More ❯

What Were Looking For We are looking for a Senior IT Support Engineer (2nd/3rd Line) that has 3-5 years experience in any of these capacities: Senior ICT Support Technician; MSP Level 2/3 engineer, System Administrator or as an Infrastructure Support Engineer to join our Cambridge based Support Team. … to above, we require the following: You must be a UK resident and reside within a 1 hour commute from the Cambridge office 3 Years minimum experience in IT support, ideally in a (2nd/3rd Line) Role Full UK Driving License Must qualify for DBS (Disclosure and Barring Service) Certification we will pay for the certification Strong knowledge … and then every second year) Private Medical plan Company pension scheme Birthday treats and recognition Personal Development Plan (Technical Mastery Programme) - We invest in training, certifications and mentorship to support your career growth Supportive Team Work with experienced engineers who want to see you succeed Work-Life Balance We value flexibility and wellbeing Tech-Forward Environment Use the latest More ❯

2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years … extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of cutting-edge Microsoft technologies and provide high-quality … support that makes a real difference to their businesses. You’ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: • Providing excellent 2nd line technical support to our clients More ❯

Bedford 1-2 days a week on site (hybrid) Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 or … days in the office and the chance to work with some of the most innovative tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer environments. Collaborate with … internal resolver teams and escalate where needed to meet SLAs and KPIs. Provide an exceptional support experience via email, phone, and remote sessions. Mentor customers and help them better understand and manage their own systems. Deploy hotfixes, perform system upgrades, and support software rollouts. Maintain accurate records in the service management system. Participate in an on-call rota More ❯

Onsite Support Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Role: Onsite Support Engineer Work location: Stevenage Salary: Up to: £35,000 Here at Littlefish, we … friendly people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team, office based in Stevenage. This is a shift rota role, Mon-Fri am shift 06:00 to 14:30 and … pm Shift 14:00 to 22:00. As the Onsite Engineer, you will be providing a walk-up service to a range of users, you will also be required to provide floorwalking services, You may also be required to visit various client sites, you will report into the On-site Support Team Leader. Your main duties will include More ❯

IT Support Engineer Southend-on-Sea, Essex (Hybrid) £25,000 - £30,000 DOE MSP Environment We're partnered with a progressive Managed Service Provider (MSP) in Southend-on-Sea who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both remotely and on-site, providing … a mix of 1st and 2nd line helpdesk support as well as field-based support to a diverse client base. What you'll be doing: Delivering 1st & 2nd line technical support via the helpdesk and on client sites Troubleshooting and resolving hardware, software, and networking issues Supporting and maintaining client IT systems across a variety of environments … VPNs, routers & switches Some understanding of virtual machines (e.g. Hyper-V, VMware) Previous MSP experience (preferred but not essential) What we're looking for: Previous experience in an IT support/helpdesk role (1st & 2nd line) A proactive problem-solver with excellent communication skills Ability to work both independently and as part of a close-knit team Full UK More ❯

IT Support Engineer Colchester, Essex (Hybrid) £25,000 - £30,000 DOE We're partnered with a forward-thinking business in Colchester who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both on-site and remotely, providing a mix of 1st and 2nd line helpdesk … support as well as field-based support to a varied client base. What you'll be doing: Delivering 1st & 2nd line technical support via the helpdesk and on-site visits Troubleshooting and resolving hardware, software, and networking issues Installing, configuring, and maintaining IT equipment and systems Providing excellent customer service to end users, ensuring minimal downtime Escalating … complex issues to senior engineers where required Supporting field-based projects and site visits as needed What we're looking for: Previous experience in an IT support/helpdesk role Strong knowledge of Windows OS, Office 365, and networking fundamentals Ability to work both independently and as part of a team Full UK driving licence (for field support More ❯

1st Line Support Engineer - Berkhamsted - Excellent benefits - permanent We are looking for a motivated and customer-focused 1st Line Support Engineer to join our IT team. This role is essential to the smooth running of our IT systems and provides an excellent opportunity to develop both technical and professional skills. As a key member of the … department, you will be the first point of contact for IT queries, providing 1st and 2nd line support to colleagues across the business. You’ll work closely with the Head of Technology and gain hands-on experience across a wide range of IT support activities, with the opportunity to take on formal training to support your career … Healthcare & Pension plan Enhanced maternity and paternity pay Paid parking Early finish Fridays Socials galore: BBQs, team meals, multiple charity events, Directors lunches Main Duties: Provide 1st line IT support across hardware, software, and business applications. Log, track, and resolve issues via the internal Helpdesk system. Diagnose and repair desktops, laptops, and assist with server issues where needed. Support More ❯

Software Support Engineer (x2) Bedford Hybrid (1 day a week office) £3038k + Benefits UK Only (ILR or above due to clearance) Join a leading SaaS company as a Software Support Engineer , helping customers get the best from their low-code, SaaS platform. Youll be the bridge between development and clients solving issues, supporting workflows, and … delivering excellent service. What youll need: Software/Application Support experience (or relevant degree) Knowledge of JavaScript, HTML, CSS, APIs Strong communication & problem-solving skills Customer-focused, logical, calm under pressure Nice to have: Low-Code, SaaS, DevOps, ITIL, Software Testing This is an exciting chance to build your career in tech with clear progression in a fast-growing More ❯

IT Support Engineer - Cyber Essentials Are you a tech-savvy professional with a passion for IT support and security best practices? Do you thrive in a hands-on environment and enjoy solving problems while keeping systems secure and compliant? If so, we'd love to hear from you! We're currently seeking an experienced IT Support Engineer to join our team on a fully on-site basis. This is a fantastic opportunity to play a key role in maintaining and enhancing our IT infrastructure, ensuring security and compliance, and supporting users across the business. Key Responsibilities * Provide day-to-day IT support, including hardware and software troubleshooting. * Manage user accounts and access controls … across systems. * Monitor network activity and assist with security audits. * Ensure systems are patched, updated, and documented regularly. * Support compliance with GDPR, Cyber Essentials, ISO standards, and other regulatory frameworks. * Assist with internal and external audits, providing technical input and documentation. * Maintain and improve network infrastructure, including TCP/IP and related protocols. * Collaborate with teams to ensure secure More ❯

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The … Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes … to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management More ❯

3rd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The … Role As a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep … of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a More ❯

Crowdstrike: part of our NextDefense Cyber Security Portfolio Fortinet: Elite VIP Program - one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Title: Azure Cloud Support Engineer - Level 2 Location: Hybrid from St Ives, Cambridgeshire We are seeking a highly skilled and motivated Azure Platform Engineer to join our growing team. The successful … and optimising a wide variety of cloud solutions on the Microsoft Azure and Amazon AWS platforms (IaaS, PaaS, SaaS) within our Managed Service Capability. As a Public Cloud Platform Engineer, you will play a vital role in deploying and maintaining the infrastructure that supports our customers applications and services. The candidate should have prior experience presenting Cloud services and … Azure features, services, and best practices. Also pursue relevant certifications and training to enhance technical skills and knowledge. Requirements: Microsoft Azure Fundamentals, Microsoft Azure Administrator Associate and Microsoft DevOps Engineer Expert Certification Proven experience as a Azure Platform Engineer or in a similar role Strong understanding of cloud architecture principles, microservices, and containerisation. Hands-on experience with cloud More ❯

2nd Lin e Infrastructure/Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to … Business/Teams), networking technologies and storage. Your Role and Responsibilities. The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support. You … will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. SKILLS AND KNOWLEDGE: Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V, with knowledge of VMware horizon being an advantage; Have excellent knowledge of Windows Server Environments, from More ❯

Job Title: Technical Support EngineerDoor Entry & Access Control Location: Luton Salary: £30,000 - £34,000 basic, plus 25 days holiday, healthcare, progression, pension, bonus Hours: Full Time, Monday–Friday About Us We are a leading UK manufacturer of door entry and access control systems, supplying high-quality solutions to the security industry. Our products are trusted by installers, integrators … and end users across the UK and beyond. We pride ourselves on delivering exceptional customer service and innovative technology. The Role As a Technical Support Engineer, you’ll be the first point of contact for customers and field engineers seeking assistance with our products. You’ll use your technical knowledge, problem-solving skills, and product expertise to troubleshoot … issues, provide clear guidance, and ensure a positive customer experience. Key Responsibilities: Provide technical support via phone, email, and remote assistance tools Diagnose and resolve product-related issues for customers and engineers Advise on installation, configuration, and maintenance of door entry and access control systems Escalate complex cases to the R&D team where necessary Keep detailed records of More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a … variety. We value clear, friendly communication, and a willingness to adapt – because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯

Hybrid | Commutable to Chelmsford and London We are looking for a proactive IT & Cloud Support Engineer with 2-3 years experience, ideally gained in a small to mid-sized company. This is a hands on role covering both technical support and physical IT tasks, so you’ll need to be comfortable moving equipment, setting up desks, and … jumping in wherever needed. About the Role: You’ll provide 2nd line support, maintain and optimise our hybrid IT environment, and work with Microsoft 365, Azure, Windows Server, and virtualisation technologies. This role offers the chance to get involved in a wide range of projects, learn from senior team members, and develop your skills across cloud and infrastructure. Key … Responsibilities: Provide 2nd line support for Microsoft 365, Intune, Azure, Windows Server, and Hyper-V Install, configure, and optimise Windows Server and Microsoft 365 environments Support Azure IaaS deployments and system maintenance Troubleshoot escalated technical issues and work cross-functionally to resolve them Assist with equipment moves, desk setups, and hardware installations Contribute to infrastructure upgrades, cloud migrations More ❯

About the Role We are seeking an experienced IT Support Engineer with current security clearance to join our team. In this role, you’ll provide technical support across a secure environment, ensuring systems, applications, and networks run efficiently and securely. You’ll be responsible for diagnosing and resolving issues, supporting end users, maintaining hardware/software, and … working within strict security protocols. Key Responsibilities Provide 1st and 2nd line support for hardware, software, and network issues. Install, configure, and maintain secure IT systems. Troubleshoot incidents, escalating where necessary to senior engineers or specialist teams. Ensure compliance with security standards and operational procedures. Maintain accurate documentation of incidents, fixes, and system changes. Support system upgrades, patching … and deployments. Requirements Active Security Clearance (must be valid at application stage). Proven experience in an IT support role (1st/2nd line). Strong knowledge of Windows operating systems and Microsoft Office suite. Familiarity with networking principles (TCP/IP, DNS, DHCP, VPN). Experience with Active Directory, user administration, and group policies. Excellent problem-solving and More ❯

As a Support Engineer, you will offer key technical advice and expertise on bleeding-edge technology, for a range of customers across the world. This company are a global powerhouse at the forefront of their industry, who are producing products that will define and shape innovation, with strong brand recognition globally. Role overview Provide key technical support More ❯

Mobile Support Engineer – EV & Commercial Vehicles Sector: Automotive/Engineering/EV Location: Based in Norfolk, with UK-wide travel to customer sites Type: Full-time, Permanent Hours: Monday to Friday, 8:00am–4:30pm + overtime Salary: Competitive, dependent on experience + overtime, company van & tools Are you an experienced vehicle technician or roadside engineer looking … could be your next move. We're supporting a growing engineering business in Norfolk, working at the forefront of vehicle technology. This role combines mobile field work with workshop support, giving you the chance to work on specialist vehicles and systems — mechanical, electrical, and software. Hands-on EV experience is a bonus, but full training will be provided for … right candidate. What You'll Be Doing Attend customer sites and roadside breakdowns to diagnose and resolve issues efficiently. Carry out mechanical, electrical, and basic software diagnostics and repairs. Support workshop-based builds, servicing, and repairs when not in the field. Interpret technical drawings, manuals, and specifications. Maintain high standards of safety, documentation, and housekeeping. What We're Looking More ❯

A specialist plastics manufacturing company with over 50 years of expertise is seeking a Quality Support Engineer to join their team. Working within an established quality department, you will oversee processes on the shop floor while supporting the Senior Quality Engineer in the office. Operating mainly in an automotive environment, this role requires a hands-on approach … to quality as well as customer-facing skills. Package: Up to £40,000, 33 days holiday, career progression As Quality Engineer, your duties will include: Conducting first-offs, last-offs, and sample inspections Providing customer support Maintaining accurate inspection records and quality documentation Assisting with preparing QC SOPs and reviewing product specifications Participating in continuous improvement initiatives to … enhance quality performance For the role of Quality Engineer, we're looking for: A strong background in Quality Engineering with solid knowledge of automotive manufacturing Experience with APQP (PFMEA, Control Plans, Process Flow Charts) and PPAP An understanding of CMM Experience in root cause analysis and non-conformity management Proficiency in Excel, Word, and PowerPoint If you have the More ❯