Technical Customer Service Advisor
West Thurrock, Grays, Essex, England, United Kingdom
Elevation Recruitment Group
Technical Customer Service Advisor Location: Thurrock Salary: Up to £30,000 Hours: Monday – Friday (early finish on Fridays) Employment Type: Full-time, Permanent Are you technically minded with a background in customer service or support roles? We're working with a well-established manufacturing business in Thurrock that is looking to expand its team with the addition … of a Technical Customer Service Advisor . This is a fantastic opportunity to join a busy, supportive environment where you’ll play a key role in maintaining high service standards, identifying technical issues, and ensuring smooth coordination between customers, suppliers, and internal teams. The Role You’ll act as a first point of contact for … customer emails, helping to assess queries and deliver cost-effective, practical solutions. Your day-to-day responsibilities will include: Responding to inbound customer emails and filtering technical queries Liaising with repair agents and logging detailed descriptions of work carried out Updating internal databases, compliance records, and CRM systems Checking for outstanding credits from suppliers and following up as More ❯
Employment Type: Full-Time
Salary: £26,000 - £30,000 per annum
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