1 of 1 Permanent Technical Writer Jobs in the East of England

Role: Technical Communications SpecialistLocation: Bedford (Hybrid)Hours: Full time, 9am–5pm Mon–FriSalary: Up to £50,000 An excellent opportunity has now arisen for a Technical Communications Specialist to join our client’s successful team. Who are we We’re recruiting on behalf of a successful UK-based B2B SaaS company. They’re seeking an experienced Technical Writer to step into a Technical Communications Specialist role and overhaul their customer support documentation across written and video formats. Benefits:• Hybrid working following probation• Casual dress• Company pension• Cycle to work scheme• Life insurance• Sick pay Duties of a Technical Communications Specialist:• Audit existing documentation and support patterns• Create a complete internal knowledge base for … guides for complex processes• Establish documentation standards and style guides for future consistency• Train the support team on documentation best practices What we would like from you:• 3+ years’ technical writing experience within B2B SaaS• Ability to translate complex technical concepts for different audiences• Experience with modern documentation platforms (e.g. GitBook, ReadMe, Intercom)• Strong understanding of customer support More ❯