Service Desk Manager / Technical Team Lead
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Oscar Associates (UK) Limited
are met Act as the final technical escalation point for complex issues across Windows, M365, and network environments Champion ITIL-aligned best practices in service operations Develop performance reports, trend analysis, and service improvement plans Work closely with infrastructure, networking, and cloud teams to ensure end-to-end service continuity Drive adoption of automation, standardisation, and process optimisation More ❯
Employment Type: Permanent
Salary: £65,000
Posted: