5 of 5 Permanent User Research Jobs in the East of England

User Centred DesignerPermanent, Full Time48,321 to 56,848 per annumLocation: Chelmsford*Working Style: Anywhere workerClosing Date: 17th August 2026*Please note this is a hybrid-working role, with a requirement to work in the Chelmsford office 2-3 days per month on average, depending on business need.Visa sponsorship … role. Applicants must have a current, unrestricted right to work in the UK.Join a Council Shaping the Future of Public ServicesAt Essex County Council, User Centred Design is central to high-impact programmes including Resident Experience and Local Government Reorganisation. As part of a multi-disciplinary team, this role ...

multiple trade-offs are involvedEmpathy and good listening skills to understand the needs/pain points of your customersKnowledge of Agile methodologies, writing effective user stories & acceptance criteriaUnderstanding of User Research/Design Thinking concepts Understanding of data science concepts and Machine Learning modelsAbout us: You might … multiple trade-offs are involvedEmpathy and good listening skills to understand the needs/pain points of your customersKnowledge of Agile methodologies, writing effective user stories & acceptance criteriaUnderstanding of User Research/Design Thinking concepts Understanding of data science concepts and Machine Learning models About ...

part of a collaborative group driving innovation and service excellence. The portfolio includes opportunities to harness artificial intelligence (AI) to streamline processes and enhance user experience, ensuring our digital services remain at the forefront of government transformation. You will work closely with a multidisciplinary team, leveraging the latest technology … scope for what the product will initially do as an MVP, to how it will continually improve or the organisation and end user needs change for a large product or service.Stakeholder management: Engage with stakeholders to understand their goals from the service and product, secure their ...

platforms, including HR, Finance, Operations, Fundraising and Digital Engagement systems, partnering with stakeholders to translate organisational challenges into clear technical requirements and deliver effective, user-focused solutions. Key responsibilities include: Lead discovery activities, user research and requirements gathering to understand business challenges and define technical specifications … current and future-state processes, identifying opportunities for optimisation and improved workflows Create user stories, technical documentation, process maps and functional specifications for technical and non-technical audiences Design, coordinate and execute User Acceptance Testing (UAT) to ensure solutions meet business needs Support platform configuration including workflows, permissions ...

join Our IT Team sits within our wider Business Services Division. The team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role sits within a cross-functional team focused on developing innovative solutions that improve … practitioners, technical teams, clients and third-party vendors, helping to shape and deliver initiatives and product features grounded in clear business needs, high-quality user experience, and measurable value.The role partners closely with engineering, design, data and delivery colleagues to ensure solutions are feasible, usable, valuable and adopted. Main ...